All properties in Isla Mujeres, Quintana Roo, Mexico

Hoteles Berny

Hotel with outdoor pool, near Norte Beach

  • Free full breakfast and free WiFi in the lobby

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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SM 1, MZA 4, Lt. 1, C. Abasolo & Juarez, Isla Mujeres, 77400, QROO, Mexico
8.0.Very good.
  • Clean room. AC didn’t cool! Safe didn’t work. TV doesn’t work.

    Feb 23, 2021

  • The light in the bathroom was so dim you could hardly see. The shower leaked out onto the…

    Feb 17, 2021

See all 43 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Dining options
  • Pool
  • Free WiFi

Property highlights

Main amenities

  • 40 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Spa services

For families

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Minibar
  • Flat-panel TV

What’s around

  • Norte Beach - 4-minute walk
  • Garrafon Natural Reef Park - 15-minute walk
  • Terminal Marítima Isla Mujeres - 3-minute walk
  • Parador Fotográfico - 5-minute walk
  • Cocal Beach - 6-minute walk
  • Aztlán Galería - 6-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 2 Double Beds, City View
  • Standard Room King Bed
  • Studio 2 double Room NO Air conditioning
  • Studio King Size Bed NO Air conditioning


SM 1, MZA 4, Lt. 1, C. Abasolo & Juarez, Isla Mujeres, 77400, QROO, Mexico
  • Norte Beach - 4-minute walk
  • Garrafon Natural Reef Park - 15-minute walk
  • Terminal Marítima Isla Mujeres - 3-minute walk

What’s around


  • Norte Beach - 4-minute walk
  • Garrafon Natural Reef Park - 15-minute walk
  • Terminal Marítima Isla Mujeres - 3-minute walk
  • Parador Fotográfico - 5-minute walk
  • Cocal Beach - 6-minute walk
  • Aztlán Galería - 6-minute walk
  • Costa Occidental de Isla Mujeres National Park - 7-minute walk
  • Crayola House - 42-minute walk
  • Dolphin Discovery - 4.5 mi / 7.2 km
  • Mujeres Beach - 6.1 mi / 9.8 km
  • Playa Mujeres Golf Club - 7.3 mi / 11.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 120-min drive

At a glance

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas


  • No on-site parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Spa services on site
  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage


  • Year Built – 1979
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden


  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Ceiling fan
  • Minibar

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • Flat-screen TV


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.

Small print

Also known as

  • Hoteles Berny Hotel
  • Hoteles Berny Isla Mujeres
  • Hoteles Berny Hotel Isla Mujeres
  • Hoteles Berny Hotel
  • Hoteles Berny Isla Mujeres
  • Hoteles Berny Hotel Isla Mujeres


Noise-free guestrooms cannot be guaranteed.

Pool access available from 7 AM to 10 PM.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hoteles Berny does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Hoteles Berny.
  • Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11:30 PM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Asia Caribe (3-min walk), Lola Valentina (3-min walk) and Pita Amore (3-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are both nearby.
  • Have fun with nearby activities such as cycling and scuba-diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
8.0.Very good.
  • 10.0.Exceptional

    Great value

    This hotel was a great value for the price. Easy walk with luggage from the ferry. Short walk to the amazing beach. Free egg breakfast every morning. We had a great time!

    Steven, 5 night trip, Jan 15, 2021

    Verified guest review

  • 10.0.Exceptional

    Location downtown and beaches, excellent breakfast and pool area.

    3 night romance trip, Feb 20, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The staff was so hospitable, the beds were comfy and with plenty of fluffy pillows. Cooked to order breakfast with a nice selection was very tasty. Fresh cut fruit along with good coffee was another plus. I would definitely stay again. My only minus was no beach towels, but that's not a big deal to me.

    7 night family trip, Feb 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The bed was amazing, and the service was amazing as well

    8 night romance trip, Feb 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a wonderful vacation and stay wonderful staff very friendly ❤️

    Doreen, 10 night trip, Jan 25, 2020

    Verified guest review

  • 4.0.Fair

    Never again in this hotel !!

    The hotel has a colonial charm and is centrally located but it is really outdated and the "senora" who is running this hotel is really histerical and very rude! I had an argue with her regarding one (of many problems) in our room and she was really unpolite and agreasive. She did not know I understand Spanish and she used some words about me when talking to the reception staff...she should be put in a psychiatric center due to the way she speaks to/about guests and to her employees (who seemed scared). Our 3 day experience was as bad as possible: first night we were offered a superior room (for which we paid) with aircon out of service and no water pressure in the shower and we were moved in a standard (cheaper room) where the AC was ok but we stayed in that room 1 day without being given the keys. Everytime we we had to get in the room an employee opened our door with the master key. The reception staff told us that the keys are handed over only by "duena/senora". We had the worst beds ever (probably used for +30 years) which gave us a terrible back pain. 2 days we did not have light in the bathroom but nobody from the hotel came and fix the light issue (although we raised this with the reception and the cleaning staff). Our room had the dirtiest floor ever (i dont think they washed it in the past month), poor sound proofing, Ac leaked water and I could add several other bad things. Breakfast was simple (like everywere in Mexico) and the service was very slow.

    Cosmin, 3 night family trip, Dec 30, 2019

    Verified guest review

  • 6.0.Good

    Staff was super nice and helpful. Breakfasts were very good. Not very clean. No chairs or any place to sit in room. Very little clothing storage area. Shower was awful...terrible water pressure and door wouldn't stay closed. Bed was comfortable. Ceiling fan was either on extremely fast or off. No in between speed. AC was either on or off, no hi or low choices. So we either froze or were hot. Will find was good and strong but not in rooms because Adobe walls were too thick for good signal. Dirty in corners of room and shower.

    6 night romance trip, Mar 26, 2019

    Verified Expedia guest review

  • 2.0.Poor


    Avoid this hotel. Overcharged fir the room. It allows three and I told them I had three. They said it was okay and then i was told that i owed 4usd and they demanded I paid it. DO NOT STAY HERE.

    John, 1 night romance trip, Mar 22, 2019

    Verified guest review

  • 10.0.Exceptional

    With super friendly and helpful staff, convenient location, clean rooms and nice breakfast, the Hotel Berny was a great choice for our recent family vacation. Adults and kids agreed we'd love to come back again soon!

    4 night family trip, Mar 17, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Super stay

    The hotel was great, very helpful front desk. They helped place a call for me which was extremely helpful. The included breakfast made it feel like a little community away from home.

    timothy, 3 night romance trip, Feb 16, 2019

    Verified guest review

See all 43 reviews