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Hilton Garden Inn New York Times Square South

3-star hotel with restaurant, near Times Square

  • Free WiFi
From
£180

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Room, 1 King Bed, Accessible (Hearing) - Bathroom
  • Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower) - Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 43.
1 / 43Terrace/Patio
326 W 37th St, New York, 10018, NY, United States of America
8.8.Fabulous.
  • The room was spotless, staff were so helpful and friendly and the location was spot on!!…

    Mar 5, 2020

  • Exactly what I expected and needed, clean, staff were helpful, great location for seeing…

    Jan 28, 2020

See all 845 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Shopping
Dining options

The following facilities or services will be unavailable from November 25 2021 to March 31 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 250 smoke-free guestrooms
    • Daily housekeeping
    • Restaurants and bar/lounge
    • Breakfast available
    • Fitness centre
    • 24-hour front desk

    For families

    • Free cots/infant beds
    • Microwave
    • Fridge
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • In Midtown
    • Times Square - 7-min walk
    • Madison Square Garden - 7-min walk
    • Jacob K. Javits Convention Center - 10-min walk
    • Broadway - 13-min walk
    • Bryant Park - 14-min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed
    • Room, 2 Double Beds
    • Room, 2 Double Beds, Accessible (Hearing)
    • Room, 1 King Bed, Accessible (Roll-in Shower)
    • Room, 1 King Bed (Mobility & Hearing)
    • Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)
    • Room, 1 King Bed, Accessible (Hearing)
    • Room, 1 King Bed, Balcony
    • Room, 1 King Bed (Sky View)
    • Room, 2 Double Beds, City View
    • Room, 2 Double Beds, Accessible, View (Mobility & Hearing)
    • Room, 1 King Bed (With Drinks-Snacks)
    • Room, 2 Double Beds (With Drinks-Snacks)

    What’s around

    Landmarks

    • In Midtown
    • Times Square - 7-min walk
    • Madison Square Garden - 7-min walk
    • Jacob K. Javits Convention Center - 10-min walk
    • Broadway - 13-min walk
    • Bryant Park - 14-min walk
    • Empire State Building - 14-min walk
    • Grand Central Terminal - 21-min walk

    Getting around

    • LaGuardia Airport (LGA) 13-min drive
    • John F. Kennedy International Airport (JFK) 21-min drive
    • Newark, NJ (EWR-Liberty Intl.) 17-min drive
    • New York, NY (NYS-Skyports Seaplane Base) 4-min drive
    • Teterboro, NJ (TEB) 14-min drive
    • Linden, NJ (LDJ) 24-min drive
    • Penn Station 7-min walk
    • New York W 32nd St. Station 13-min walk
    • Grand Central - 42 St. Station 21-min walk
    • 34 St. - Penn Station 5-min walk
    • 34 St. - Penn Station (Fashion Av.) 7-min walk
    • Times Sq. - 42 St. Station 9-min walk
    map
    See on map
    326 W 37th St, New York, 10018, NY, United States of America

    At a glance

    Hotel size

    • This hotel has 250 rooms
    • This hotel is arranged over 22 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Height restrictions apply for on-site parking
    • Off-site parking within 25 ft (USD 50 per night)
    • Street parking available

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service
    • Microwave in a common area
    • Water dispenser

    Things to do

    • Fitness facilities

    Working away

    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers: 1
    • Year Built – 2017
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Assistive listening devices available
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Handrails in stairways
    • Closed captioned TV

    Languages Spoken

    • Chinese
    • English
    • French
    • German
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 43-inch LCD TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Fridge
    • Microwave

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Dining

    Doyler's Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

    Fees & policies

    Refundable depositPay at property

    • Deposit: USD 75 per day

    Optional extras

    • Full breakfast is offered for an extra charge of USD 25.00 for adults and USD 15.00 for children (approximately)

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Parking is available nearby and costs USD 50 per night (25 ft away)
    • Parking height restrictions apply

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless checkout are available.

    Enhanced food service safety measures are in place.

    Individually wrapped food options are available for breakfast and lunch.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

    Also known as

    • Hilton York Times Square York
    • Hilton Garden Inn New York Times Square South Hotel
    • Hilton Garden Inn New York Times Square South New York
    • Hilton Garden Inn New York Times Square South Hotel New York
    • Hilton Garn Inn Times Square
    • Hilton York Times Square York
    • Hilton Garden Inn New York Times Square South Hotel
    • Hilton Garden Inn New York Times Square South New York
    • Hilton Garden Inn New York Times Square South Hotel New York

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hilton Garden Inn New York Times Square South does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • No, unfortunately. However, there's street parking available.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
    • Yes, there's an on-site restaurant, Doyler's Restaurant. The dining venue(s) will be unavailable from 25 November 2021 to 31 March 2022 (dates subject to change). Nearby restaurants include Casa Nonna (3-min walk), Trattoria Bianca (3-min walk) and Hudson Station Bar and Grill (4-min walk).
    • No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.
    • Maintain your daily exercise routine at the gym.
    8.8.Fabulous.
    • 6.0.Good

      I wasnt impressed with the facilities and the rooms felt a little dated. Location was central and a good base

      3 night business trip, Jan 23, 2020

      Verified Expedia guest review

    • 8.0.Very good

      The hotel is in a great location. A short walk to Times Square in one direction, and Penn station is only a couple of minutes away in the other direction. All aspects of the room were fine, and it was spotlessly clean. The only downside was that the staff on shift during our check in were not very welcoming and a little rude, but all other staff that we encountered were helpful and friendly.

      3 night trip, Dec 26, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Good location easy access to all sights. Lack of its own restuarant/breakfast provision

      Stuart, 7 night family trip, Dec 21, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Worst service at a Hilton ever

      There is no doorman! As I Hilton preferred member I usually get a free bottle of water. This was only available to certain levels of membership which I didn’t even know existed. There was no doorman or bellboy so we had to take the huge hotel trolley up to our room by ourselves! Hideous. I asked everyday including when I checked in if I could have a later check out and they kept saying oh you’ll have to ask again tomorrow. Then on the day they said no. Why not just say that in the first place. When we went to leave I asked if they could call me a taxi. They suggested I tried Uber or walk down the block! Then three members of staff watched while I struggled to take 4 pieces of luggage outside when I finally managed to get a taxi. This is the worst service I have had at any hotel, ever and I travel internationally. It is clean and the restaurant is good but I will never stay here again, ever

      John, 2 night family trip, Dec 13, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Very comfortable New York overnight stop

      A good, comfortable hotel with excellent service. We were seen to immediately on arrival with a friendly welcome. As we had arrived in the morning straight from a cruise the room wasn't ready but our luggage was taken straight to a secure room to await our return from a stroll around the area (well situated for Times Square itself & walkable to most local sights). The lobby area was quite small but with comfortable chairs & chilled water available. A small in hotel shop had most things you could require. The attached Irish pub/restaurant 'Doylers' gave us just what we wanted on a cold October evening (Fish & chips & Shepard's pie!) The room was a reasonable size, air conditioned & with a comfortable king sized bed. Complimentary wi-fi was available throughout the hotel. We would definitely stay here again when in New York.

      Peter, 1 night trip, Oct 28, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Brilliant location. Lovely staff. A little small for the three of us - just needed a more storage space - place to hang wet coats - room for suitcases - but still a great hotel for the price, location and service.

      5 night trip, Oct 18, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing front staff Margarita 👍👍

      Melvyn, 1 night trip, Aug 30, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Fantastic

      Great location - clean room and quiet

      Leegeorge, 1 night family trip, Jul 21, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Great friendly staff especually the Irish bar guys.

      Frankie, 7 night romance trip, Apr 4, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing Hotel in a great part of town.

      Spotless modern hotel with very helpful friendly staff. Reception team is quite large and we spoke to six or seven different staff over our week there and everyone was excellent. Advice, directions and arranging a car to the airport all done superbly. The driver they use called Lewis is fantastic and Devon who manages all luggage and transport arrangements goes above and beyond. The hotel is a five minute walk to Times Square but is in a very quiet part of west 37th street. All taxes fees etc were included in the quoted price so no surprises at check out. Room has a small fridge, pod coffee machine and a microwave.

      Rob, 7 night romance trip, Feb 2, 2019

      Verified Hotels.com guest review

    See all 845 reviews