Guests
All properties in Siem Reap, Siem Reap Province, Cambodia

Shintana Saya Residence

4-star hotel with outdoor pool, near Angkor Wat

  • Free WiFi
From
£480

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 80.
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Street 30, Phum Veal, Siem Reap, Cambodia
9.8.Exceptional.
  • Great experience, felt like a second home with the care and love received. Definitely…

    Aug 22, 2019

  • It was really lovely! The service is fantastic and the ‘feel’ of the place is spot on. We…

    Jul 6, 2019

See all 103 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 9 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cots/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • Angkor Wat - 7-minute walk
  • Siem Reap Royal Residence - 36-minute walk
  • Royal Garden - 37-minute walk
  • Old Market Area - 42-minute walk
  • Angkor Night Market - 43-minute walk
  • Charles de Gaulle Road - 12-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room - Free Airport Transfers + Mini-bar
  • Classic Family Room - Free Airport Transfers + Mini-bar
  • Mini Suite - Free Airport Transfers + Mini-bar
  • Royal Suite, Pool View - Free Airport Transfers + Mini-bar
  • Royal Suites, 2 Bedrooms - Free Airport Transfers + Mini-bar

Location

Street 30, Phum Veal, Siem Reap, Cambodia
  • Angkor Wat - 7-minute walk
  • Siem Reap Royal Residence - 36-minute walk
  • Royal Garden - 37-minute walk

What’s around

Landmarks

  • Angkor Wat - 7-minute walk
  • Siem Reap Royal Residence - 36-minute walk
  • Royal Garden - 37-minute walk
  • Old Market Area - 42-minute walk
  • Angkor Night Market - 43-minute walk
  • Charles de Gaulle Road - 12-minute walk
  • Killing Fields Memorial - 14-minute walk
  • Angkor Archaeological Park - 20-minute walk
  • National Road 6 - 22-minute walk
  • War Museum Cambodia - 28-minute walk
  • Pub Street - 2.4 mi / 3.9 km

Getting around

  • Siem Reap (REP-Siem Reap Intl.) 9-min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 9 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • No on-site parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Bicycle rentals on site
  • Helicopter/aeroplane tours on site
  • Horse riding/rental on site
  • Mountain biking on site

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Library

Accessibility

  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Thai

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Thai massages.

Small print

Also known as

  • Shintana Saya Residence Hotel
  • Shintana Saya Residence Siem Reap
  • Shintana Saya Residence Hotel Siem Reap
  • Shintana Saya Residence Hotel
  • Shintana Saya Residence Siem Reap
  • Shintana Saya Residence Hotel Siem Reap

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Full breakfast is offered for an extra charge of USD 12 for adults and USD 6 for children (approximately)

Babysitting/childcare is available for an extra charge

Local area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shintana Saya Residence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Shintana Saya Residence.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include The Coffeeholic in Siem Reap (2.1 mi), Abacus Restaurant (2.1 mi) and Bayon Pastry School (2.2 mi).
  • Yes, a free airport shuttle is available.
  • Have fun with on-site activities such as horse riding and mountain biking. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
9.8.Exceptional.
  • 10.0.Exceptional

    From the airport pickup to the welcome drink. The level of service was top notch. Beautiful property. Although not in the city centre, the complementary tuktuk more than made up for that

    4 night trip, Apr 11, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Fabulous People and hotel.

    I stay at a lot of hotels both on business and pleasure and I have to say the service from beginning to end was absolutely brilliant. This is a small boutique hotel at edge of town which is perfect for couples and maybe families. Great experience started with pick up and transfer from airport with refreshing towels and free drink. Got even better on arrival with all staff stood outside to great us - lovely touch of class!. Great check in, including room upgrade to a suite which was fantastic !! The pool, food and service was fantastic throughout and free transport into town is much appreciated. (You have to pay small amount on way back but its peanuts in the scheme of things). So a personal and heartfelt thank you to the owner and staff - incl our driver and his wife who both work there. Highly recommended ! BTW cannot let pass one review I read on this property somewhere that complained the room was too big, seriously?? Since when was that ever a problem !!!

    Michael, 2 night romance trip, Mar 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We stayed as a group of 6 friends for 4 days, it was our first time in Cambodia and the main purpose of our stay was to visit the Angkor temples. We did a lot of research on hotels and Shintana stood out from the very positive reviews. It’s a boutique hotel and the hospitality we received was outstanding. From the (free) pick up from the airport we were offered a coconut and while we were waiting for our check in we had a welcome drink and delicious nibbles. The rooms are big and beautiful with a big bathroom, free mini bar and comfortable bed. More welcome surprises were received in the room including a bottle of wine and fruit and cheese. The hotel has a small restaurant which we ended up eating most of the time, the food is delicious and the menu includes westerns, Asian and local options. We tried most of the local dishes and they were excellent. The swimming pool area is beautiful and private. We spend few hours every day sunbathing, chilling and also drinking cocktails and beers there. There is also massage/spa service which is very good. What made our stay so special in this beautiful hotel (please see the photos) was the service which was so consistently good that we have rarely found anywhere else.

    Dimitrios, 4 night trip with friends, Mar 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Service is excellent.

    We had a very pleasant at this hotel. The staff and manager do anything to make your stay memorable.

    4 night romance trip, Jan 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous Hotel with beautiful gardens . Very Relaxing stay . Just wished we had stayed longer . The staff were all excellent made us feel very special . The food was also excellent . Definitely want to go back .

    Susie, 3 night trip, Nov 15, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Simply the best

    This boutique hotel close to Angkor Wat is just about perfect. The owner David and his staff go out of their way to make you feel totally at home. It's a total oasis of peace and relaxation. The rooms are spacious and beautifully presented with super fast broadband and large comfy beds. The pool is perfect for an afternoon dip. There's always a driver on hand to take you in his tuktuk to the middle of the bustling Siem Reap just eight or nine minutes away. There are many big hotels in Siem Reap but few have the heart or attention to detail that Shintana Saya has. We can't wait to stay there again.

    3 night trip, Sep 2, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfection on every level

    PERFECTION: I cannot begin to express my gratitude to Mr. Sithi and the rest of the staff there at Shintana Saya Residence for how well they took care of my wife and son on their recent stay. They treated them like family and went beyond anything we have ever experienced in our travels. During my reservation, I mentioned it was my son's birthday. When they arrived, the entire staff surprised him with a cake with his name on it and sang Happy Birthday for him! They then continued to provide service that rivals any 5 star hotel with the utmost kindness and professionalism. From the free airport shuttle, to the surprise cake, to the impeccable service, made to order breakfast, helping book tours... every step of our experience with this hotel was perfect. We cannot begin to recommend them enough. PLEASE book with them and refer them to your friends. You will not regret staying with them!

    Gerald, 3 night family trip, Feb 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Beautiful place, very personal, helpful and friendly staff. Really delicious lunch & dinner menu! Could use a bit more furniture in the rooms to put personal things, some mosquitos around.

    5 night family trip, Jan 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice & happy staff

    Jerry, 2 night trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Thank you Shintana!

    Honestly one of the most amazing stays I have ever experienced. I feel lucky to have found this place and met David. It’s incredible. I wish every place would treat their patrons like Shintana did.

    Anthony, 3 night family trip, Dec 14, 2019

    Verified Hotels.com guest review

See all 103 reviews