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Civic Hotel Autograph Collection

Photo gallery for Civic Hotel Autograph Collection

Exterior
Meeting facility
Daily cooked-to-order breakfast (CAD 25.00 per person)
Room, 2 Queen Beds, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, dressing gowns
Property amenity

Overview of Civic Hotel Autograph Collection

Civic Hotel Autograph Collection

4.0 star property
4-star hotel in City Centre with restaurant and bar/lounge
8.8 out of 10 Fabulous
8.8/10 Fabulous

682 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
13475 Central Avenue, Surrey, BC, V3T 0K2
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 8 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In City Centre
  • Hard Rock Casino Vancouver - 10 min drive
  • Metropolis at Metrotown - 18 min drive
  • Coquitlam Centre - 15 min drive
  • Simon Fraser University - 20 min drive
  • Commercial Drive - 25 min drive
  • Port of Vancouver - 29 min drive

Getting around

  • Pitt Meadows, BC (YPK) - 27 min drive
  • Vancouver International Airport (YVR) - 34 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 35 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 47 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 48 min drive
  • Port Coquitlam Station - 15 min drive
  • Pitt Meadows Maple Meadows Station - 19 min drive
  • Moody Centre Station - 19 min drive
  • Surrey Central Station - 3 min walk
  • King George Station - 12 min walk
  • Gateway Station - 14 min walk

Restaurants

  • McDonald's - 5 min walk
  • Big Star Sandwich Co - 4 min walk
  • Church's Chicken - 7 min walk
  • Burger King - 4 min walk
  • All About Pho - 7 min walk
Map

About this property

Civic Hotel Autograph Collection

When visiting Surrey, Civic Hotel Autograph Collection is a great choice to consider. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Prado Cafe, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a terrace. The comfortable beds and restaurant get great marks from fellow travellers. Public transportation is only a short walk: Surrey Central Station is 3 minutes and King George Station is 12 minutes.

Languages

Arabic, English, Filipino, Hindi, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cots (infant beds)

Pets

  • Pets allowed (2 per room, up to 110 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (7978 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)

Special features

Dining

Prado Cafe – This coffee shop serves breakfast, lunch, dinner and light fare.
Dominion Bar & Kitchen – This restaurant specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 500.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 25.00 for adults and CAD 14.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

Parking

  • Self-parking costs CAD 20 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April 01 to September 30
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection offer free cancellation for a full refund?
Yes, Civic Hotel Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Civic Hotel Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Civic Hotel Autograph Collection?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Civic Hotel Autograph Collection?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 110 lb per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Civic Hotel Autograph Collection?
Yes. Self-parking costs CAD 20 per day.
What are the check-in and check-out times at Civic Hotel Autograph Collection?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Civic Hotel Autograph Collection?
No, this hotel doesn't have a casino, but Hard Rock Casino Vancouver (10-min drive) and Starlight Casino (16-min drive) are both nearby.
What is there to do at Civic Hotel Autograph Collection and nearby?
Have fun with nearby activities such as cycling, hiking and kayaking. Civic Hotel Autograph Collection also has a seasonal outdoor pool.
Are there restaurants at or near Civic Hotel Autograph Collection?
Yes, Prado Cafe offers local cuisine.
What's the area around Civic Hotel Autograph Collection like?
Civic Hotel Autograph Collection is in City Centre, a short 3-minute walk from Surrey Central Station and 11 minutes' walk from Holland Park.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

6/10 Good

Naveen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JOSE MARTE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kiley, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Candace, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jagraj, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Diana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Yarramasu, 1-night trip
Verified Expedia guest review

8/10 Very good

Woken up at 3am by drunk and noisy guest on my floor Front desk staff were awesome on checkin. Michelle
Russell, 1-night trip
Verified Expedia guest review

8/10 Very good

Great staff
Great staff, very friendly, very polite and helpful.
Muhammed, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Satisfied
It was a brilliant stay. Will be using Civic hotel again. Views were amazing and the service was brilliant.
Uzair, 6-night family trip
Verified Hotels.com guest review