Guests
All properties in Melgar, Tolima, Colombia

Hotel La Cascada Cristalina

Melgar hotel with outdoor pool and restaurant

  • Free WiFi and free parking

Image gallery

  • Hotel La Cascada Cristalina
  • Hotel La Cascada Cristalina
  • Suite - Living Area
  • Double Room - Living Room
  • Hotel La Cascada Cristalina
Hotel La Cascada Cristalina. Image 1 of 22.
1 / 22Hotel La Cascada Cristalina
Carrera 54 No. 2-15, Melgar, 734001, Tolima, Colombia
6.4.Good.
See all 5 reviews
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 19 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Airport shuttle

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • San Francisco de Asis Church - 29-minute walk
  • Cafam Melgar - 2.5 mi / 4 km
  • Piscilago Water Park - 5.3 mi / 8.6 km
  • Piscilago Zoo - 5.7 mi / 9.2 km
  • Lago Sol - 8.5 mi / 13.6 km
  • Peñalisa Plaza - 16 mi / 25.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room
  • Apartment, 2 Bedrooms
  • Suite

What’s around

Landmarks

  • San Francisco de Asis Church - 29-minute walk
  • Cafam Melgar - 2.5 mi / 4 km
  • Piscilago Water Park - 5.3 mi / 8.6 km
  • Piscilago Zoo - 5.7 mi / 9.2 km
  • Lago Sol - 8.5 mi / 13.6 km
  • Peñalisa Plaza - 16 mi / 25.7 km
  • Cerro de Quininí Natural Park - 18.2 mi / 29.4 km
  • El Penon Golf Course - 19.8 mi / 31.9 km
  • Fusagasuga Main Plaza - 28.8 mi / 46.4 km
  • Chicoral Park - 29.2 mi / 47.1 km
  • Chicoral Church - 29.4 mi / 47.2 km

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Carrera 54 No. 2-15, Melgar, 734001, Tolima, Colombia

At a glance

Hotel size

  • This hotel has 19 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room (up to 110 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2012
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • For stays on or after 1 January 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 9000.00 per person, per night
  • Resort fee inclusions:
    • In-room safe and safe insurance

Optional extras

  • Continental breakfast is offered for an extra charge of COP 10000 for adults and COP 8000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of COP 400000 per room (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Rollaway beds are available for COP 38000 per day
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

PetsPay at property

  • Pets are allowed for an extra charge of COP 25000 per pet, per night

Policies

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts Visa, Mastercard and Diners Club.

Also known as

  • La Cascada Cristalina Melgar
  • Hotel La Cascada Cristalina Hotel
  • Hotel La Cascada Cristalina Melgar
  • Hotel La Cascada Cristalina Hotel Melgar
  • La Cascada Cristalina Melgar
  • Hotel La Cascada Cristalina Hotel
  • Hotel La Cascada Cristalina Melgar
  • Hotel La Cascada Cristalina Hotel Melgar

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel La Cascada Cristalina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 kg per pet. There's a charge of COP 25000 per pet, per night.
  • You can check in starting at 2 PM. Check-out time is 11 AM.
  • Yes, there's an on-site restaurant that offers local cuisine. Nearby restaurants include cafeteria (2.1 mi), Casino (2.2 mi) and Parador Rojo (2.3 mi).
  • Yes, an airport shuttle is available. The charge is COP 400000 per room one-way.
  • Hotel La Cascada Cristalina has an outdoor pool and a picnic area, as well as a garden.
6.4.Good.
  • 6.0.Good

    Se puede mejorar !

    Hemos pasado un fin de semana parcialmente agradable, para empezar la bienvenida no fue muy agradable, la chica de la recepción no tiene absolutamente nada de carisma para atender a los huéspedes, solicite un cuarto diferente al que ella se le dio la conveniencia de darme, no lo hizo. Nos acomodamos con mi pareja ya que no había de otra pues ya habíamos pagado y según la chica no se hacían devoluciones de dinero. El aire acondicionado no funcionaba bien, el desagüe de la ducha se taponada con facilidad, faltaba vidrio separador entre la ducha y el resto del baño por lo cual el cuarto terminaba mojado siempre que querías ducharte. En el transcurso de la tarde estando en la piscina ordenamos algo de comida, "por cierto recomiendo salir del sitio para comer". Al terminar la comida los platos quedaron obre la mesa donde estábamos ubicados, por falla de la mesa esta se vino abajo debido a que le faltaba uno de sus soportes, por obvias razones un plato se rompió, pues nos lo cobraron por un valor de 15.000 al momento de entregar la habitación y que claro el incidente había ocurrido por falta de verificación en el estado de los elementos, hicimos la aclaración con la chica de recepción y esta insistió en cobrar con la peor de las actitudes. Uno de los empleados dijo que no era la primera vez que pasaba, me parece muy incomodo y para nada agradable lo acontecido, no es el dinero es el detalle por parte del establecimiento. Muy poco recomendado para el valor que te cobran

    Luis, 2 night romance trip, Nov 9, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Pésima experiencia

    Al ser un hotel pet friendly el aseo debe ser extricto, telarañas debajo de las camas, hongos en los baños, bichos en las habitaciones, los vidrios de las mesas de comedor en pésimo estado de aseo, quien decía ser el chef con la uñas sucias, quien atiende el comedor lo hace sin uniforme y en chanclas, el personal de aseo se la pasa chateando y no en sus labores para mantener el sitio como se debe y para completar el agua se va increíble!!!!!!!! validen que hoteles afilian a su pagina porque esto también les afecta a ustedes.

    Fernando Enrique, 4 night family trip, Dec 28, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Bonito pero hubiera eligido otro lugar muchisimo mejor.

    Alexander, 1 night romance trip, Nov 10, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Jaime Edixon, 1 night family trip, Oct 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Adriana, 1 night family trip, Feb 15, 2019

    Verified Hotels.com guest review

See all 5 reviews