Mercure Jakarta Pantai Indah Kapuk - CHSE Certified

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Primary image
Outdoor pool
In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi

Overview of Mercure Jakarta Pantai Indah Kapuk - CHSE Certified

UNESCO Sustainable Travel Pledge

Mercure Jakarta Pantai Indah Kapuk - CHSE Certified

4.0 star property
4-star Jakarta hotel with 1 outdoor pools, connected to a shopping centre

8.6/10 Fabulous

189 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £65
Price available on 14/9/2022
Map
Jalan Pantai Indah Kapuk Kamal, Jakarta, 14470
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Spa services
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Pantai Indah Kapuk
  • Pantai Pasir Putih PIK 2 - 17 min drive
  • Thamrin City Shopping Mall - 43 min drive
  • Bundaran Hi - 43 min drive
  • Grand Indonesia Shopping Mall - 43 min drive
  • Blok M Square - 45 min drive

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 21 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 23 min drive
  • Jakarta Bojong Indah Station - 9 min drive
  • Jakarta Pesing Station - 11 min drive
  • Jakarta Rawa Buaya Station - 11 min drive

About this property

Mercure Jakarta Pantai Indah Kapuk - CHSE Certified

4-star eco-friendly hotel in the heart of Pantai Indah Kapuk
At Mercure Jakarta Pantai Indah Kapuk - CHSE Certified, you can look forward to a poolside bar, a terrace and a shopping centre on site. Treat yourself to a massage or other spa services. The on-site restaurant, NSNTR, features regional cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and a computer station
  • Luggage storage, a lift and concierge services
  • Guest reviews give good marks for the helpful staff and proximity to the airport
Room features
All guest rooms at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified have perks, such as 24-hour room service and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, German, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 240 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay free
  • Children's pool

What to do

  • Golf lessons nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Shopping centre on site
  • Spa services

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Indonesian

Room amenities

Be entertained

  • 43-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Soundproofed rooms
  • Alarm clock

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

NSNTR – This restaurant specialises in regional cuisine and serves lunch and dinner.
On-site venue No. 2 – This bar only serves light fare. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Breakfast costs between IDR 50000 and IDR 250000 per person (approximately)

Children & extra beds

  • Rollaway beds are available for IDR 450000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk CHSE Certified
Mercure Jakarta Pantai Indah Kapuk - CHSE Certified Hotel
Mercure Jakarta Pantai Indah Kapuk - CHSE Certified Jakarta

Frequently asked questions

Does Mercure Jakarta Pantai Indah Kapuk - CHSE Certified offer free cancellation for a full refund?
Yes, Mercure Jakarta Pantai Indah Kapuk - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?
As of 20 Aug 2022, prices found for a 1-night stay for 2 adults at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified on 14 Sep 2022 start from £65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 9 PM.
Are pets allowed at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Jakarta Pantai Indah Kapuk - CHSE Certified and nearby?
Mercure Jakarta Pantai Indah Kapuk - CHSE Certified has an outdoor pool and a fitness centre, as well as spa services.
Are there restaurants at or near Mercure Jakarta Pantai Indah Kapuk - CHSE Certified?
Yes, NSNTR offers regional cuisine. Nearby restaurants include Toby's Estate (6-min walk), Jemahdi Seafood (8-min walk) and BORNGA Restaurant (9-min walk).
What's the area around Mercure Jakarta Pantai Indah Kapuk - CHSE Certified like?
Mercure Jakarta Pantai Indah Kapuk - CHSE Certified is a short 17-minute walk from Waterbom Jakarta and 17 minutes' walk from Damai Indah Golf and Country Club. Travellers say that this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.6/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

8.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Decent Place to Stay
A decent hotel to stay before transit. Close to the airport and a mall is connected to the building. A little nosiy outside due to cars and motorcycles. Not recommendable for those who wish to travel to the city of Jakarta due to road traffic.
Yohan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Its connected to the mall and the rioms are clean with great staff at reasonable rates.
Robert, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Andajani, 1-night trip
Verified Hotels.com guest review

8/10 Very good

tsai-sheng, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay even better staff
I stayed here for 2 nights as it was very close to the airport. Making this spot ideal for anyone catching an early flight. The check-in was smooth, the hotel is attached to the mall and the neighborhood is great with a lot of dining options. The room is good and decent size, I do wish they would add more lighting especially on the work desk as it gets darker at night. The bathroom is good and the bath amenities is decent. I didn't try the breakfast or pool unfortunately. The team members is very friendly and helpful especially the front desk staff. I have to highlight that they seal the room after cleaning which is great during this pandemic time. I highly recommend to consider this hotel.
Adhiyanto, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, like a mini vacation.
3 Night Business trip, very comfortable room, staff very helpful and great location. Easy access to mall and supermarket, as well as smaller shops and markets in the area.
Adam, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Edward suhendra, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Meh..and it could have been better..Details!
While overall it was acceptable there were items that were well below standards. I had asked for a high floor suite with a bay view and that was confirmed by email yet my room was a city view on a lower floor.  I had mentioned in my booking it was for a birthday but no attention given to that special occasion  Shower had a problem holding a temperature and would cycle from too hot to warm. The shower had a sewer smell. Parking. This was never mentioned upon arrival.  In order to gain the parking allowance it seems it was needed for each day of the stay. My out of pocket cost for parking was over 100,000 IDR. It should have been suggested upon arrival and no need to sign a new waiver each day. Drinks in the refrigerator were not marked as free to suites.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Purwanto, 1-night business trip
Verified Hotels.com guest review