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The Coal Exchange Hotel

Photo gallery for The Coal Exchange Hotel

Front of property
Quadruple Room | In-room safe, individually decorated, iron/ironing board, free WiFi
In-room safe, individually decorated, iron/ironing board, free WiFi
Family Room | In-room safe, individually decorated, iron/ironing board, free WiFi
Triple Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Overview of The Coal Exchange Hotel

The Coal Exchange Hotel

3.5 star property
3.5-star hotel in Cardiff with restaurant and bar/lounge

8.4/10 Very good

337 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Restaurant
  • Bar
  • 24/7 front desk
The price is £75
Price available on 5/2/2023
Map
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ

Room options

About this area

What's nearby

  • In Butetown
  • Cardiff Bay - 1 min drive
  • Principality Stadium - 15 min drive
  • Cardiff Castle - 15 min drive

Getting around

  • Cardiff International Airport (CWL) - 30 min drive
  • Bristol International Airport (BRS) - 57 min drive
  • Cardiff Bay Station - 5 min walk
  • Cardiff Central Station - 23 min walk
  • Cardiff (CFW-Cardiff Train Station) - 23 min walk

Restaurants

  • Quantum Coffee Roasters - 3 min walk
  • Duchess of Delhi - 4 min walk
  • Giovanni's in the Bay - 5 min walk
  • The Dock - 5 min walk
  • Coffee Mania - 5 min walk

About this property

The Coal Exchange Hotel

Located near a train station, The Coal Exchange Hotel is a great choice for a stay in Cardiff. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The overall value and location get great marks from fellow travellers.

Languages

English, French, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • English
  • French
  • Welsh

Room amenities

Be entertained

  • 30-inch LCD TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 6.95 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

<p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff

Frequently asked questions

Does The Coal Exchange Hotel offer free cancellation for a full refund?
Yes, The Coal Exchange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Coal Exchange Hotel?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at The Coal Exchange Hotel on 5 Feb 2023 start from £75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Coal Exchange Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Coal Exchange Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Coal Exchange Hotel?
Sorry, there's no on-site parking at The Coal Exchange Hotel.
What are the check-in and check-out times at The Coal Exchange Hotel?
You can check in from 3 PM - 2:00 PM. Check-out time is 11 AM.
Are there restaurants at or near The Coal Exchange Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Quantum Coffee Roasters (3-min walk), Duchess of Delhi (4-min walk) and Giovanni's in the Bay (5-min walk).
What's the area around The Coal Exchange Hotel like?
The Coal Exchange Hotel is a short 5-minute walk from Cardiff Bay Station and 6 minutes' walk from Wales Millennium Centre. Travellers say that the hotel is in a great location.

Reviews

8.4

Very good

8.3/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

21st Birthday party
The staff were amazing in helping me have a wonderful 2 nights celebrating my 21st birthday.
Melanie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Demi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

No dressing gowns
Amazing staff Needs new duvets and pillows too thin No dressing gowns Expected Welsh tea etc in room
Lesley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Neil, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ossie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Emma-Leigh, 1-night trip
Verified Hotels.com guest review

6/10 Good

Shauna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alistair, 1-night trip
Verified Hotels.com guest review