Hotel Panchoy

Photo gallery for Hotel Panchoy

Primary image
Pool
Terrace/patio
Terrace/patio
Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Overview of Hotel Panchoy

Hotel Panchoy

3.0 star property
Colonial hotel in historical district in Antigua Guatemala

8.4/10 Very good

96 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Refrigerator
Map
1ra Avenida Norte #5A, Antigua Guatemala, Sacatepequez, 3001
Main amenities
  • Daily housekeeping
  • Outdoor pool access
  • Rooftop terrace
  • Breakfast available
  • Sauna
  • Room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Separate dining area
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Antigua Guatemala

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 76 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

About this property

Hotel Panchoy

3-star hotel in the city centre, refurbished in 2019
Take advantage of a round-trip airport shuttle, a rooftop terrace and a garden at Hotel Panchoy. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and an outdoor entertainment area.
You'll also enjoy the following perks during your stay:
  • Outdoor pool access with sunloungers
  • Cooked-to-order breakfast (surcharge), an area shuttle and an area shuttle
  • A vending machine, concierge services and a porter/bellboy
  • A 24-hour front desk, luggage storage and a water dispenser
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All 28 individually furnished rooms include comforts, such as premium bedding and first-run films, in addition to perks, such as Laptop workspace and separate sitting areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels and first-run films
  • Balconies or patios, separate sitting areas and separate dining areas

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Off-site parking within 656 ft (USD 10 per night); booking required; discounts available
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 1 kilometers*
  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared fridge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Access to nearby outdoor pool
  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1965
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Communal living room
  • Spa services
  • Sauna

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • First-run films

Home comfort

  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 7 for adults and USD 6 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle and beach shuttle services are offered for an extra charge
  • Late checkout can be arranged for an extra charge of USD 13 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Parking

  • Parking is available nearby and costs USD 10 per night (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

HOTEL PANCHOY Antigua Guatemala
PANCHOY Antigua Guatemala
PANCHOY
Hotel Panchoy Hotel
Hotel Panchoy Antigua Guatemala
Hotel Panchoy Hotel Antigua Guatemala

Frequently asked questions

Does Hotel Panchoy offer free cancellation for a full refund?
Yes, Hotel Panchoy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Panchoy?
As of 20 Aug 2022, prices found for a 1-night stay for 2 adults at Hotel Panchoy on 24 Aug 2022 start from £42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Panchoy?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Panchoy?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Panchoy?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Panchoy?
Yes, an airport shuttle is available. The charge is USD 45 per vehicle one-way.
What are the check-in and check-out times at Hotel Panchoy?
You can check in from 3:00 PM - anytime. Check-out time is 1 PM. Late check-out is available for a charge of USD 13 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Panchoy and nearby?
Have fun with nearby activities such as cycling, hiking and zip-lining. Additional recreation nearby includes ecotours. Enjoy amenities such as a sauna, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Panchoy?
Yes. Nearby restaurants include Doña Luisa Xicotencatl (3-min walk), Fusión (3-min walk) and Tartines (4-min walk).
Does Hotel Panchoy have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Panchoy like?
Hotel Panchoy is in the heart of Antigua Guatemala, a short 5-minute walk from Las Capuchinas Convent and 6 minutes' walk from Antigua Guatemala Cathedral. Travellers recommend the hotel for its walkable location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.8/10

Staff & service

7.7/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Susely, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice and clean hotel
Very clean and roomy bathroom. Comfortable beds as well. I picked it because of reasonable price with private bathroom and I was not disappointed. Hotel is only 3 blocks away from the center of Antigua. If you need a room just to spend the night or to rest, this hotel will work out.
Sandra, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hugo, 1-night trip
Verified Expedia guest review

6/10 Good

First night, they gave me a room that was supposed to be better and bigger. Room was terrible, dirty and poor lighted, shower terrible.
Alejandra, 2-night family trip
Verified Expedia guest review

6/10 Good

The staff members we came in to contact with were nice. The property said breakfast available for a fee but when we asked about breakfast we were told there was none. The hotel though was a little bit older and would benefit from some upgrades. The water took a while to drain in the shower.
Shanelle, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Erick, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Room was clean and staff were friendly. There were 2 double beds and a twin bed in each room, unfortunately, they were very firm. Nice 2 for 1 breakfast a few blocks away.
Tammy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelent location
Roberto, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Se puede decir que es un lugar agradable. Pero estoy inconforme por los siguiente: No hay parqueo mi carro quedo en la calle y me lo golpearon. Acompañado de mi familia somo 5 personas el hotel solo reconoció reservacion para 2. Me requirieron un pago adicional. Si es posible me especifiquen porque me cobraron $61 dólares us el hotel solo reconoce $30.00 dólares us
Aroldo, 1-night family trip
Verified Expedia guest review

8/10 Very good

Family environment
Leonardo, 1-night family trip
Verified Expedia guest review