Guests
All properties in Kota Kinabalu, Sabah, Malaysia

The Klagan Riverson Hotel & Residence

3.5-star hotel with outdoor pool, near Imago Shopping Mall

  • Free WiFi
From
£43

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 30.
1 / 30Outdoor Pool
Block B, 3rd Floor, Lorong Riverson, Kota Kinabalu, 88800, Sabah, Malaysia
8.0.Very good.
  • Its well organized by klagan hotel. And the room condition is pleasant to stay.

    Feb 21, 2019

  • Amazing there is a microwave oven to warm cool food..n soft pillow n comfort bed.

    Feb 27, 2020

See all 34 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 34 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • 24-hour front desk
  • Air conditioning

For families

  • Children's pool
  • Kitchenette
  • Cookware, dishware and utensils
  • Microwave
  • Private bathroom
  • Television

What’s around

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 5-minute walk
  • Sutera Harbour - 16-minute walk
  • Plaza Wawasan - 10-minute walk
  • Oceanus Waterfront Mall - 14-minute walk
  • Warisan Square - 18-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior
  • Family
  • SOHO
  • Suite

What’s around

Landmarks

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 5-minute walk
  • Sutera Harbour - 16-minute walk
  • Plaza Wawasan - 10-minute walk
  • Oceanus Waterfront Mall - 14-minute walk
  • Warisan Square - 18-minute walk
  • Kompleks Asia City - 18-minute walk
  • All Saint's Cathedral - 18-minute walk
  • Centre Point - 18-minute walk
  • Sabah State Mosque - 18-minute walk
  • Anjung Samudera - 19-minute walk

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) 9-min drive
  • Tanjung Aru Station 5-min drive
map
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Block B, 3rd Floor, Lorong Riverson, Kota Kinabalu, 88800, Sabah, Malaysia

At a glance

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • Fitness facilities

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave
  • Kitchenette
  • Cookware, dishware and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: MYR 300.00 per night

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

  • The Klagan Riverson &
  • The Klagan Riverson Hotel & Residence Hotel
  • The Klagan Riverson Hotel & Residence Kota Kinabalu
  • The Klagan Riverson Hotel & Residence Hotel Kota Kinabalu
  • The Klagan Riverson &
  • The Klagan Riverson Hotel & Residence Hotel
  • The Klagan Riverson Hotel & Residence Kota Kinabalu
  • The Klagan Riverson Hotel & Residence Hotel Kota Kinabalu

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Klagan Riverson Hotel & Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes. Nearby restaurants include Vino Vino Bistro (6-min walk), Nando's (6-min walk) and Lucy's Kitchen (7-min walk).
  • The Klagan Riverson Hotel & Residence has an outdoor pool and a fitness centre, as well as a garden.
8.0.Very good.
  • 8.0.Very good

    Good : fair price, TV channel a lot, close to mall, easy to call e-hailing, cutlery provided To improve : iron provided to difficult to use, wooden floor give old vibe

    KM, 2 night business trip, Jan 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Strategic location. Walking distance to imago mall

    2 night business trip, Jan 7, 2020

    Verified Expedia guest review

  • 6.0.Good

    Not satisfied with the service and stay.

    Zainon, 3 night family trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    There’s no parking free for hotel residence

    Zainon, 1 night family trip, Dec 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Toilet in our room looks like it never been flushed after use, but actually its being flushed. Yellow water like pee and someone diarrhea left in our toilet bowl. No idea where it come from. Happen a few times during our stay. Hotel management to investigate how this thing happened.

    2 night romance trip, Sep 6, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great place to stay

    2 night business trip, Sep 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    its a nice place to stay but you will need a transport...

    1 night romance trip, Jul 1, 2019

    Verified Expedia guest review

  • 6.0.Good

    I found the pr

    2 night trip, Apr 4, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The bed is great med firm and found out brand used is Serta. Given 4 pillows and 1 extra pillow as well. Pillow is of better quality too. it's our first stay and it's relieved and pleasing to be able to stay into a hotel that allows ample rest for us after a week of hectic travel. Short walking distance to Gleneagles & the malls nearby. One to pick on is the sound proofing is bad as we could hear loud and clear walking and stamping sounds across the corridor.

    Kok, 1 night romance trip, Mar 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very convenience to move around in KK city

    2 night trip, Mar 2, 2019

    Verified Expedia guest review

See all 34 reviews