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Relais & Châteaux Heritage Madrid

5.0 star property
Luxury hotel with restaurant, near Lazaro Galdiano Museum

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Photo gallery for Relais & Châteaux Heritage Madrid

Lobby
Designer toiletries, hair dryer, bathrobes, slippers
Junior Suite | 1 bedroom, minibar, in-room safe, desk
Bar (on property)
Property entrance
In the heart of Madrid, Relais & Châteaux Heritage Madrid offers a luxurious retreat. Savor breakfast at the on-site restaurant or unwind with a coffee in the cafe. With multilingual staff and free in-room WiFi, guests can easily connect to all that Gran Via has to offer.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is £331
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, Mobility Accessible (Interior)

Double Room, Mobility Accessible (Interior) | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Double Room, Mobility Accessible (Interior)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Classic Double Room (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room (Interior)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double Room with Parking (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room with Parking (Interior)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Similar properties

Lobby

Barceló Emperatriz

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,007 reviews
The price is £174
includes taxes & fees
29 Jun - 30 Jun
Barceló Emperatriz
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About the area

Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • Bernabéu Stadium - 3 min drive - 2.5 km
  • Gran Via - 4 min drive - 2.5 km
  • Prado Museum - 4 min drive - 3.2 km
  • El Retiro Park - 5 min drive - 4.0 km
  • Royal Palace of Madrid - 6 min drive - 3.9 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Bendita Locura - ‬1 min walk
  • ‪Cazorla - ‬3 min walk
  • ‪Pintxoterapia - ‬3 min walk
  • ‪El Rincon de Pardiñas - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

At Relais & Châteaux Heritage Madrid, you'll be a short five-minute drive from Bernabéu Stadium and Gran Via. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also a short five-minute drive from El Retiro Park and Prado Museum. Fellow travellers love the helpful staff. Public transportation is only a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 46 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle
ROOM

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 170 per vehicle (return. Maximum occupancy 3)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
HELP_OUTLINE

Frequently asked questions

Does Relais & Châteaux Heritage Madrid offer free cancellation for a full refund?

Yes, Relais & Châteaux Heritage Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Relais & Châteaux Heritage Madrid?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Relais & Châteaux Heritage Madrid?

Sorry, there's no on-site parking at Relais & Châteaux Heritage Madrid.

Is an airport shuttle service offered by Relais & Châteaux Heritage Madrid?

Yes, an airport shuttle is available. The charge is EUR 170 per vehicle return.

What are the check-in and check-out times at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Relais & Châteaux Heritage Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (5-min drive) is nearby.

What is there to do at Relais & Châteaux Heritage Madrid and nearby?

Recommended spots to visit include Lazaro Galdiano Museum (10-min walk) and Bernabéu Stadium (1.6 mi), along with Thyssen-Bornemisza National Museum (1.9 mi) and El Retiro Park (2 mi).

Are there restaurants at or near Relais & Châteaux Heritage Madrid?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around Relais & Châteaux Heritage Madrid like?

Relais & Châteaux Heritage Madrid is a short 4-minute walk from Diego de Leon Station and 7 minutes' walk from Paseo de la Castellana.

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Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Location
Food
Breakfast
Boutique hotel
Culture
Amenities
Airport

What guests liked

  • Breakfast was consistently described as delicious, excellent, and top-notch with a wide range of options. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Had a lovely experience at the Heritage hotel
5-night trip

8/10

Hotel location is good, rooms are slightly small and the only thing that was not good about it was that the shower area did not have a door to isolate it from the room. It happened that we were there at the time of the power blackout, the staff did everything thing to insure that our stay is not interrupted although it was a nation wide thing, they were extremely helpful and accommodating.
3-night trip

10/10

Excellent property. The staff is also amazing.
2-night trip

10/10

I had the best time staying at the Heritage Madrid hotel. It has a perfect location and very friendly and helpful staff. Can’t wait to be back!
6-night trip

10/10

Excellent hotel and location.
4-night trip

10/10

The stay was amazing, which is why I will be returning in a few months. Staff is so welcoming and professional. Very attentive to each customers needs.
3-night trip

10/10

We had an excellent stay ! The staff was lovely and kind, helpful, and attentive!
2-night trip

8/10

The property is in a great location for shopping and dining.
3-night trip

10/10

Beautiful hotel, great breakfast, great service!
4-night trip

10/10

This Is my First experiencia with R&C in Spain. Beautiful place. Excellent service and staff. Will return and stay in the future definitively
4-night trip

10/10

The staff were so helpful and the hotel was spotless so well located and very comfortable
3-night trip

10/10

Great hotel
7-night trip

10/10

The property is beautiful and the staff are very kind.
4-night trip

10/10

Very good stay experience, European architecture style, and the service of the staff is very considerate
1-night trip

10/10

Wonderful experience
3-night trip

8/10

A very nice hotel in Madrid!!! Beautiful, cozy and good location.
4-night trip

10/10

Great hotel
1-night trip

10/10

Beautiful hotel and room
1-night trip

10/10

Excellent everything
8-night trip

10/10

Fantastic property. Great service and restaurant
1-night trip

10/10

Staff and hotel and restaurant were all amazing. Will be returning next time in Madrid.
4-night trip

10/10

The best hotel in Madrid.
1-night trip

10/10

The most lovely staff and beautiful hotel
3-night trip

8/10

Great staff
3-night trip

8/10

Location and concierge service was very good.
1-night trip