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W Brisbane

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Outdoor pool, pool loungers
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Overview of W Brisbane

W Brisbane

5.0 star property
Luxury hotel with spa, near Queen Street Mall

9.2/10 Superb

605 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
81 North Quay, Brisbane, QLD, 4000

Room options

About this area

What's nearby

  • In Brisbane Central Business District
  • Roma Street Parkland - 9 min walk
  • XXXX Brewery - 22 min walk
  • Suncorp Stadium - 2 min drive
  • South Bank Parklands - 9 min drive
  • University of Queensland - 15 min drive
  • Brisbane Cruise Terminal - 15 min drive

Getting around

  • Brisbane Airport (BNE) - 17 min drive
  • Brisbane Central Station - 8 min walk
  • Brisbane Roma Street Station - 8 min walk
  • South Brisbane Station - 12 min walk

Restaurants

  • Greenglass - 2 min walk
  • Criterion Tavern - 2 min walk
  • Frankie and George - 3 min walk
  • Felix for Goodness - 3 min walk
  • Ben's Alibi - 3 min walk

About this property

W Brisbane

W Brisbane puts you 0.5 mi (0.8 km) from Roma Street Parkland and 1.2 mi (1.9 km) from XXXX Brewery. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Three Blue Ducks serves local cuisine. An outdoor pool, a poolside bar and a 24-hour health club are other highlights at this luxurious hotel. The comfortable beds and location get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 33 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property collects a credit card or cash deposit at check-in. The credit card authorization is equal to the room rate plus an additional 40% per night for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. For pre-paid bookings, the listed breakage deposit is charged. Guests who pay in cash are charged a deposit equal to the room and tax, plus the listed general deposit. Unused amounts are refunded at checkout.
  • Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room, up to 40 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (AUD 60 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (11840 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Dining

Three Blue Ducks – This restaurant specialises in local cuisine. Reservations are required.
Wet Deck – On-site rooftop bar. Open selected days.
Living Room Bar – On-site lobby lounge. Open selected days.

Fees & policies

Optional extras

  • Breakfast costs between AUD 20 and AUD 49 for adults, and AUD 10 and AUD 25 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Rollaway beds are available for AUD 70.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AUD 50 per pet, per night

Parking

  • Valet parking costs AUD 60 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel accepts only chip and PIN credit cards for on-site payments.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Guests travelling with pets are charged a AUD 150 cleaning fee per stay, in addition to the daily pet fee.

Also known as

Hotel W Brisbane
W Brisbane Hotel
W Brisbane Brisbane
W Brisbane Hotel Brisbane

Frequently asked questions

Does W Brisbane offer free cancellation for a full refund?
Yes, W Brisbane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at W Brisbane?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at W Brisbane on 11 Dec 2022 start from £215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at W Brisbane?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at W Brisbane?
Yes, there's an outdoor pool.
Are pets allowed at W Brisbane?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of AUD 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at W Brisbane?
Yes. Valet parking costs AUD 60 per day.
What are the check-in and check-out times at W Brisbane?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at W Brisbane?
No, this hotel doesn't have a casino, but Treasury Casino (4-min walk) is nearby.
What is there to do at W Brisbane and nearby?
W Brisbane has a spa and an outdoor pool, as well as a 24-hour health club.
Are there restaurants at or near W Brisbane?
Yes, Three Blue Ducks offers local cuisine. Nearby restaurants include Bistro Allure (3-min walk), Super Whatnot (3-min walk) and Chocolate Soldier (3-min walk).
What's the area around W Brisbane like?
W Brisbane is located by the river in Brisbane Central Business District, a short 8-minute walk from Brisbane Central Station and 4 minutes' walk from Treasury Casino. Travellers love the hotel's prime location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Shane, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Was very disappointed with the quality of the hotel with the amount it cost. They put such an emphasis on their cocktails, which I found over the top with flavor for $30. $8 for a bucket of ice was also disappointing.
Tegan, 1-night romance trip
Verified Lastminute guest review

8/10 Very good

A couple of room service orders never showed up and the parking was incredibly expensive (and not included in the hotel fee) but overall an outstanding hotel. 4.5/5
Andrew, 3-night trip
Verified Wotif guest review

10/10 Exceptional

peter, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Amazing hotel, from comfortable rooms, great amenities and a very high level of friendly customer service.
Melanie, 1-night family trip
Verified Expedia guest review

6/10 Good

Upon arriving there was a lack of service to help with luggage. Check in member state we weee upgrades but was not correct. Room was smaller than the last visit and we did ask fir a similar room. Iron board fell apart when using it and nealy caused expensive clothing to be damaged beyond repair.Only one towel and very light on with the coffee and milk. Room sevice was delightful and so was the concierge. We have stayed here in King suites before with a fantastic experience. This suite is very small considering to be the smae value we have paid prior.
Nigel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

LAURA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jamie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

One of the most amazing hotels we’ve stayed at. It reminded me a lot of Hayman Island Resort. We loved every minute of our stay and can’t wait to return.
Angela, 2-night trip
Verified Wotif guest review

2/10 Poor

Not a comfortable stay
Renchu, 1-night trip
Verified Wotif guest review