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All properties in Lucca, Tuscany, Italy

N.15 Santori Luxury Home

Boutique hotel with bar/lounge, near Piazza Napoleone

  • Free continental breakfast and free WiFi

Property renovations and closures

  • This property is closed from March 16 2021 to September 30 2021 (dates subject to change).

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9.8.Exceptional.
  • We loved Santori N15. Excellent location easily walkable with rolling cases from the…

    Oct 6, 2020

  • very cute boutique hotel centrally located in lucca. the staff was extremely helpful and…

    Sep 2, 2020

See all 19 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 7 smoke-free guestrooms
    • Daily housekeeping
    • Bar/lounge
    • Garden
    • Front desk safe
    • Snack bar/deli

    For families

    • Private bathroom
    • Television
    • Free toiletries
    • Garden
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • In Lucca Historical Center
    • Piazza Napoleone - 4-minute walk
    • Guinigi Tower - 4-minute walk
    • Piazza dell'Anfiteatro - 6-minute walk
    • San Giovanni Church - 2-minute walk
    • Torre delle Ore - 3-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Standard Double or Twin Room
    • Deluxe Double Room
    • Superior Double Room
    • Superior Apartment
    • Junior Suite

    Location

    • In Lucca Historical Center
    • Piazza Napoleone - 4-minute walk
    • Guinigi Tower - 4-minute walk

    What’s around

    Landmarks

    • In Lucca Historical Center
    • Piazza Napoleone - 4-minute walk
    • Guinigi Tower - 4-minute walk
    • Piazza dell'Anfiteatro - 6-minute walk
    • San Giovanni Church - 2-minute walk
    • Torre delle Ore - 3-minute walk
    • Piazza San Michele - 3-minute walk
    • Teatro del Giglio - 4-minute walk
    • Cathedral of St Martin - 4-minute walk
    • Ducal Palace - 4-minute walk
    • Church of San Michele in Foro - 4-minute walk

    Getting around

    • Pisa (PSA-Galileo Galilei) 35-min drive
    • Lucca Station 9-min walk
    • Lucca Ponte a Moriano Station 12-min drive
    • Porcari Station 13-min drive

    At a glance

    Hotel size

    • This hotel has 7 rooms

    Arriving/leaving

    • Check-in time 2:00 PM-8 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    The front desk is open daily from 6:30 AM - 10:30 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is in a car-free zone and can be reached only by train, taxi, foot.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cots (infant beds)

    Pets

    • Pets stay free
    • Restrictions apply*

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • On-site parking is limited

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Free continental breakfast daily
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)

    Working away

    • One meeting room

    Services

    • Front desk (limited hours)
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Safe-deposit box at front desk
    • Garden

    Languages Spoken

    • English
    • French
    • German
    • Italian

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Soundproofed rooms
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe

    Small print

    Also known as

    • N.15 Santori Luxury Home Hotel
    • N.15 Santori Luxury Home Lucca
    • N.15 Santori Luxury Home Hotel Lucca
    • N15 Santori Luxury Home Hotel
    • N.15 Santori Luxury Home Hotel
    • N.15 Santori Luxury Home Lucca
    • N.15 Santori Luxury Home Hotel Lucca

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Parking is available nearby and costs EUR 25

    Policies

    All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

    Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

    For details on pet restrictions, contact the property at the number on the booking confirmation.

    This property does not have lifts.

    Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

    This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, N.15 Santori Luxury Home does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property is closed from 16 March 2021 to 30 September 2021 (dates subject to change).
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Parking spaces may be limited.
    • Yes, pets are welcome.
    • You can check in from 2:00 PM - 8 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
    • Yes. Nearby restaurants include Allosteria (3-min walk), Trattoria Nonna Chiara (3-min walk) and La Tana del Boia (4-min walk).
    • N.15 Santori Luxury Home has a garden.
    9.8.Exceptional.
    • 10.0.Exceptional

      Arrived very late but reception stayed open just for us. We were made very welcome and could not fault the hotel. Would definitely stay again if visiting Lucca

      Michael, 1 night trip, Aug 21, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Look at Lucca

      It was a last night stop over prior to flight home . The hotel staff were efficient at check in. Our bags were put in our room before we we returned as we had checked in before 1 pm Lucca was a delight

      James, 1 night trip with friends, Jun 15, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      LOVELY

      Beautiful property in an ideal lcoation

      DAVID, 2 night romance trip, Jul 17, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Highly recommend this beautiful history boutique hotel for your stay in wonderful Lucca. it is very small and personalized service. Common areas and our room were very uniquely designed, furnished and decorated. All features are historic but modern. The location is perfectly centered for exploring Lucca. The only downside is that if you are driving there is not parking nearby and it is somewhat hard to get to the hotel and load and unload your vehicle. We decided on departure to just take a cab to the parking garage rather than drive the car to load up at the hotel.

      2 night romance trip, Aug 29, 2019

      Verified Orbitz guest review

    • 10.0.Exceptional

      Beautiful blending of old and new. The staff were wonderful

      Linda, 3 night romance trip, Jul 15, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Wonderful

      If was a beautiful place. I wish we had more time. Staff excellent. Great place to stay.

      Robert, 2 night romance trip, May 14, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very nice hotel.

      This is a wonderful boutique hotel. It is well decorated, the rooms are plenty large and public areas are nice. The breakfast was well done, although a shade towards continental. Our only complaint was that the air condition system had not been turned on for the summer (and it needed to be). We were forced to open our windows which both let flies in and exposed us to the next door neighbors having a late night drinking session.

      David, 2 night romance trip, May 12, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Lage im Zentrum. Man fühlt sich wie in einem kleinen Schloss. Individuell gestaltete Räume. Super Frühstück.

      Carsten, 2 night romance trip, Jul 29, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Très jolie bâtisse

      Magnifique bâtiment ! Chambre très confortable et joliment decorée, espaces commun superbes, personnel à l'écoute Seuls bémols: télécommande de la télé très sale et douche avec peu d eau le soir, petit déjeuner avec des croissants industriels du supermarché... si non, excellent hotel, je recommend

      Thais, 1 night trip, Jul 22, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Ho soggiornato nella camera Bohème, bellissima! Sembrava di essere in un castello del 1400 ma con tutte le comodità moderne. Ottima accoglienza e colazione. L'albergo è situato in posizione centrale, all'interno delle mura di Lucca, quindi ideale per chi voglia visitare la città. Se proprio devo trovare un appunto...in quella camera, il wifi funzionava con molta difficoltà, nel resto dell'albergo invece nessun problema. Comodo anche se si vuole uscire la sera: viene lasciato il codice di accesso, così si è pienamente autonomi. Assolutamente consigliato!

      1 night romance trip, Nov 1, 2019

      Verified Expedia guest review

    See all 19 reviews