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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Collection O Hotel Ojo de Agua

3-star3 stars
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580, Mexico

3-star beachfront hotel with outdoor pool, near Puerto Morelos Town Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Room was clean, Staff were friendly and resolved minor issues quickly. Poolside…Jul 25, 2020
  • Nice hotel with direct beach access and nice loungers and day beds for guest use.Short…Mar 15, 2018

Collection O Hotel Ojo de Agua

from £25
  • Standard Room
  • Standard Room, 2 Double Beds
  • Superior Room, Sea View
  • Family Room

What’s around Collection O Hotel Ojo de Agua

Landmarks

  • On the beach
  • Puerto Morelos Town Square - 6-minute walk
  • Ojo de Agua Beach - 2-minute walk
  • Artisans Market - 7-minute walk
  • San Jose Catholic Parish - 7-minute walk
  • Puerto Morelos Reef - 7-minute walk
  • Dr. Alfredo Barrera Marin Botanical Garden - 2.6 mi / 4.1 km
  • Sanctuary of Hope and Time Capsule - 2.9 mi / 4.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 26-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 36 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Rooftop terrace
  • Garden
  • Picnic area
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Collection O Hotel Ojo de Agua’s small print

Also known as

  • Collection O Ojo De Agua
  • Collection O Hotel Ojo de Agua Hotel
  • Collection O Hotel Ojo de Agua Puerto Morelos
  • Collection O Hotel Ojo de Agua Hotel Puerto Morelos
  • Collection O Ojo De Agua
  • Collection O Hotel Ojo de Agua Hotel
  • Collection O Hotel Ojo de Agua Puerto Morelos
  • Collection O Hotel Ojo de Agua Hotel Puerto Morelos

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Continental breakfast is offered for an extra charge of MXN 119 for adults and MXN 89 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 50 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Collection O Hotel Ojo de Agua

  • Does Collection O Hotel Ojo de Agua offer free cancellation for a full refund?
    Yes, Collection O Hotel Ojo de Agua does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Collection O Hotel Ojo de Agua?
    Sorry, there's no parking at Collection O Hotel Ojo de Agua.
  • Is there a pool at Collection O Hotel Ojo de Agua?
    Yes, there's an outdoor pool.
  • Are pets allowed at Collection O Hotel Ojo de Agua?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Collection O Hotel Ojo de Agua?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Is an airport shuttle service offered by Collection O Hotel Ojo de Agua?
    Yes, an airport shuttle is available. The charge is MXN 50 per vehicle one-way.

Recent reviews

Good 7.8 From 228 reviews

Exceptional 10.0
Excellent location , very quiet , great rooms , excellent!!
Miguel, us1 night trip
Very good 8.0
The service was great, place need some maintenance. It was great that it was ocean front. Overall I will come back again. Thank you.
Monica, us11 night family trip
Very good 8.0
Nice location missing TLC
The hotel is missing amenities but most of all is missing care. My room was missing the fridge, soap dispenser didn’t work, hangers all different and very few, they painted the walls but also had dripping on to the floor, windows. The AC must be on all the time otherwise the room will smell humidity.
Marcela, us3 night trip with friends
Good 6.0
Disappointed
Excellent staff. No proper facilities, very basic. Not like what was advertised.
F, ie9 night family trip
Exceptional 10.0
Wonderful stay
We loved the quality of the hotel for the price. It had a very cute beachy vibe, and we loved both the pool and the beach area. We enjoyed laying on the beach beds and wish we could have had more time there! The room was basic but clean and comfortable. Staff was friendly and helpful in setting up transport to the airport. It was a short walk to town with many restaurants. We would definitely stay again!
Sarah, us1 night trip with friends
Good 6.0
You get what you pay for!
DEAN, ca6 night trip
Very good 8.0
Nice room, friendly and somewhat disappointed
Very friendly @ check in. Room was pleasant and very clean. There were no towels available for us to use @ the beach, nor was there a washroom available to use between the time we checked out and left for the airport 5 hours later. Didn’t want to sit on the padded beach chair covers / mattresses which looked dirty & sweat stained
Tim, ca1 night trip
Good 6.0
Would likely stay elsewhere next time...
The hotel is okay and what it has going for it is its close proximatey of the beach (although you do not get an ocean view mind you...). Dons restaurant next door is very good and reasonably priced so that is a bonus. There is a pool but it is not the cleanest and quite small, often running scuba classes from it. The blue sunbeds shown in pictures are quite dirty as well. The room was okay but ours was right next to the pool so was VERY noisy with passing traffic down the hallway and kids in the pool area. Despite our requests for no housekeeping at an early hour, there appeared to be some communication issues as we were woken repeatedly. Lastly, the pictures in the ad must have been taken when the hotel was quite new as the rooms are alot more run down looking (chipped paint, black on white curtains, shower in disrepair). We were a little disappointed by that. Honestly, overall we would probably stay elsewhere next time...some place that is quieter for sure.
ca10 night trip
Very good 8.0
At first I thought we would not reserve here again, but at the end of our 3 days, my opinion changed for the better. The double room was super spacious and clean. The bed was very comfy with great bedding (better bedding than the 5* resort we left for). The hotel itself is off the Main Street and very quiet at night. There is a lovely well maintained pool, but we were at the beach club all day. Great service and really yummy food. I did not miss not having ocean view from the room since we were on the awesome beach club the entire time. My only complaint is that they are super stingy with towels. We will definitely book this hotel again.
Carmen, us3 night trip
Very good 8.0
very good for price
John, ca7 night trip

Collection O Hotel Ojo de Agua

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