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Room options

View all photos for Standard Single Room, 1 Double Bed

Down duvets, soundproofing, free WiFi, bed sheets

Standard Single Room, 1 Double Bed

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Down duvets, soundproofing, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Down duvets, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Small Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Down duvets, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

At a glance

Hotel size

  • 144 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Bike hire

Facilities

  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 40-inch flat-screen TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Housekeeping (on request)

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfort, Central, Modern
Fantastic, modern hotel with a Japanese room feel, impeccable service and comfort. Bang in the centre of Kyoto, but still quiet. When we come back to Kyoto, we'll definitely look forward to stay there again.
Andreas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay again
Really nice hotel, will definitely book again. Really good location near shopping and eating places. Very friendly and helpful staff.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

Good but dusty
The hotel is conveniently located in the heart of Kyoto near the major tourist attractions. All in all, the staff was friendly and we had a comfortable stay. However, two issues made our stay a bit unpleasant. First one is the room service. The hotel tries to increase its eco-friendliness by offering room service only twice a week instead of daily cleaning. On the other hand, they still provide new towels every day. At the same time, the cleaners are super annoying. They insisted on cleaning out room on the scheduled days although we told them several times that cleaning was not necessary. They kept pestering us, rang our room and even left a written message after we declined the cleaning. I really don't appreciate being harassed by cleaners on my holiday and feel like I'm forced to evacuate my room early in the morning just so they can clean. For me, being on holiday ,means being able to sleep in and do things at my own pace and I wish the hotel staff would respect the guest's wish. The second major issue was the dust. The whole room was dusty and large flake of dust were flying through the air. I assume that the air condition was not cleaned properly in a long time, so whenever we used the aircondition, more dust would get into the room. Both me and my partner have an allergy so after sleeping a few nights in the dusty room, it started to become quite unpleasant. Otherwise, the hotel was reasonably clean and comfortable and the receptionists were helpful.
16-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice boutique hotel in a very central location close to shopping, Nishiki Market and Gion District.
Elizabeth, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel
I had such a lovely stay here. The staff could not have been lovelier and were so helpful. I was able to leave my bags in the reception as I had arrived early. The hotel is meticulously clean and fresh towels were left outside my room every day of my stay. The location of this hotel was perfect and was very close to bus and subway links to all of the major attractions.
Lynsey, 2-night trip
Verified Hotels.com guest review

6/10 Good

Excellent location. It’s situated in the busy business district. Close to entertainment, shopping, and food. However, room is dirty. You can see dirt, hair, and dust behind the toilet. There was even a bug crawling on our bed. My husband said he feels itchy every night. They don’t clean the room unless you stay for more days then they’ll clean it every 3 days. Room is small, but we’re okay with it. Don’t think we’ll ever book this hotel again.
Xibei, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful hotel and rooms, well equipped, lovely selection of drinks, good room light and good AC. Beautiful toiletry bags, tasty tea and stoneware.
Carina, 2-night trip
Verified Expedia guest review

8/10 Very good

The staff have a policy where they cannot or will not help you make reservations for restaurants (etc) if it’s not during your stay at the hotel. For example, we asked for help to make 11 am reservations at a restaurant nearby for the day that we check out but they claimed that was “outside our stay period at the hotel”, because check-out time is 11 am… upsetting and rigid policy.
Faith, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great spot in Kyoto. Comfortable room with Pajamas provided. The staff was nice and friendly. The street just behind with the river is filled with bars and nightlife, would stay here again. Great price for the area too.
Elena, 2-night romance trip
Verified Expedia guest review