DoubleTree by Hilton Okinawa Chatan Resort

Photo gallery for DoubleTree by Hilton Okinawa Chatan Resort

Primary image
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
View from room

Overview of DoubleTree by Hilton Okinawa Chatan Resort

DoubleTree by Hilton Okinawa Chatan Resort

4.0 star property
Waterfront hotel with spa, near American Village

9.2/10 Superb

527 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
43 Mihama, Chatan, Okinawa, 904-0115
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Waterslide
  • 7 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Fridge
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Mihama
  • American Village - 2 min walk
  • Okinawa Arena - 10 min drive
  • Okinawa Convention Center - 14 min drive
  • Kadena Air Base - 10 min drive
  • University of the Ryukyus - 27 min drive
  • Kokusai Dori - 33 min drive
  • Tomari Port - 34 min drive
  • Cape Maeda - 29 min drive
  • Naminoue Beach - 36 min drive
  • Cape Zanpa - 32 min drive

Getting around

  • Naha (OKA) - 42 min drive
  • Airport shuttle (surcharge)

About this property

DoubleTree by Hilton Okinawa Chatan Resort

DoubleTree by Hilton Okinawa Chatan Resort features an airport shuttle and puts you within a 15-minute drive of American Village and Kadena Air Base. Guests can visit the spa to indulge in deep-tissue massages, facials or body treatments, and MaTiira serves breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say good things about the helpful staff and nice bathrooms.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • BBQs

Travelling with children

  • Children stay free
  • Children's pool
  • Water slide
  • Playground
  • Children's menu

What to do

  • Fitness classes
  • Yoga classes
  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Free use of nearby fitness centre
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 7 meeting rooms
  • Conference space (4844 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

AMMAMI SPA has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

MaTiira – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
43 West Rooftop Bar – Overlooking the ocean and pool, this rooftop bar only serves light fare. Open daily.
Fresh Connection – On-site coffee shop. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for JPY 540 per 24-hour period (rates may vary)
  • Wired Internet access is available in guest rooms for JPY 540 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of JPY 3539 for adults and JPY 2136 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to November
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) and CleanStay (Hilton) guidelines.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Okinawa Chatan Resort
DoubleTree Hilton Okinawa Resort
DoubleTree Hilton Okinawa Chatan
DoubleTree Hilton Okinawa
DoubleTree by Hilton Okinawa Chatan Resort Hotel
DoubleTree by Hilton Okinawa Chatan Resort Chatan
DoubleTree by Hilton Okinawa Chatan Resort Hotel Chatan

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

6/10 Good

Fortunately we had a room facing the sea and that was refreshing ! What we were disappointed with was the poor lackluster service pf the morning breakfast buffet. Too slow to replenish and we expected more varieties of food served, but to our dismay, little choice.
Helen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is okay
Toshi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

INOUE SHEILA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay at a great location!
April, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Couples weekend.
It was an amazing stay. My only issue was we planned to have a quiet time enjoying the comfort of services and restaurants and it wasn't until we arrived that we found none of these services were available.
Shantelay, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hotel is by the American Village. Sunset beach is within walking distance.
Guiller, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Extremely friendly staff, they were kind to us upon check-in and throughout the stay. One of the breakfast staff even offered to take a family photo for us.
Madison, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

6/10 Good

faramarz, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review