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Mövenpick Hotel & Residences Nairobi

Luxury hotel with 2 restaurants, near Arboretum

  • Free WiFi and free parking
From
£107

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Exterior
  • Exterior
  • Poolside Bar
  • Outdoor Pool
  • Exterior
Exterior. Image 1 of 95.
1 / 95Exterior
7.6.Good.
  • Very accessible. Excellent security. Very good Covid protection practice

    Oct 13, 2020

  • Customer service is refreshingly professional, staff seem to be very well trained on how…

    Jan 13, 2020

See all 46 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 276 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool access
  • Breakfast available

For families

  • In-room childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

What’s around

  • In a national park
  • Arboretum - 26-min walk
  • Central Park - 44-min walk
  • City Market - 2.4 mi / 3.8 km
  • National Archives - 2.7 mi / 4.3 km
  • City Hall - 2.8 mi / 4.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed, Pool View
  • Superior Room, 1 King Bed
  • Executive Room, 1 King Bed, Pool View
  • Deluxe Room, 1 King Bed, Pool View
  • Executive Room, 1 King Bed
  • Room, 1 King Bed
  • Family Room, 2 Double Beds
  • Room, 2 Double Beds

Location

  • In a national park
  • Arboretum - 26-min walk
  • Central Park - 44-min walk

What’s around

Landmarks

  • In a national park
  • Arboretum - 26-min walk
  • Central Park - 44-min walk
  • City Market - 2.4 mi / 3.8 km
  • National Archives - 2.7 mi / 4.3 km
  • City Hall - 2.8 mi / 4.5 km
  • University of Nairobi - 2.9 mi / 4.7 km
  • Nairobi Hospital - 3.8 mi / 6.2 km
  • Nairobi National Park - 7.5 mi / 12.1 km
  • Moi International Sports Centre - 8.7 mi / 14 km
  • Kenyatta University - 13.5 mi / 21.8 km

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) 22-min drive
  • Nairobi (WIL-Wilson) 9-min drive
  • Syokimau Station 20-min drive
  • Nairobi Station 21-min drive
  • Syokimau SGR Railway Station 39-min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 276 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Pool sunloungers
  • Pool umbrellas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)

Working away

  • Business centre
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 30460
  • Conference space size (meters) - 2830
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 2017
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Revitalize has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily.

Dining

Baluba- Main dinning – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

La Mesa – This tapas bar specialises in Latin American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

The View- Roating Rest. – This fine-dining restaurant serves lunch and dinner. Open daily.

Kijani – This bar overlooks the pool. Open daily.

Pool – This bar specialises in international cuisine and overlooks the pool. Happy hour is offered. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • Movenpick & Residences Nairobi
  • Mövenpick Hotel & Residences Nairobi Hotel
  • Mövenpick Hotel & Residences Nairobi Nairobi
  • Mövenpick Hotel & Residences Nairobi Hotel Nairobi
  • Movenpick & Residences Nairobi
  • Mövenpick Hotel & Residences Nairobi Hotel
  • Mövenpick Hotel & Residences Nairobi Nairobi
  • Mövenpick Hotel & Residences Nairobi Hotel Nairobi

Optional extras

Late check-in between midnight and 9:00 AM can be arranged for an extra charge (amount varies)

Rollaway beds are available for USD 40.0 per night

Buffet breakfast is offered for an extra charge of USD 27.00 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 80 per vehicle (roundtrip)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mövenpick Hotel & Residences Nairobi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there are 2 on-site restaurants, featuring international cuisine and pool views. Nearby restaurants include Graze Steakhouse (5-min walk), Java House (5-min walk) and Naked Pizza (6-min walk).
  • Yes, an airport shuttle is available. The charge is USD 80 per vehicle roundtrip.
  • Mövenpick Hotel & Residences Nairobi has 2 bars and a spa, as well as a 24-hour fitness centre and access to a nearby outdoor pool.
7.6.Good.
  • 8.0.Very good

    A mixed bag, but lots of potential

    Spacious rooms, excellent location. Renovations ongoing around the pool and elsewhere that don't really allow the "full experience" at the hotel at the moment (December 2019). Staff were polite and friendly, but there was a strange pattern of multiple staff making questionable, inappropriate, or off-colour jokes.This gave an unprofessional impression which still lingers a week after my stay. At a hotel like this, staff should be encouraged to maintain only the highest standards of civility and professionalism. I don't care about your sense of humour -- save it for your friends after work! Otherwise a good addition to Nairobi's high-end hotel scene, where I spend several weeks a year on business. I will consider staying again.

    2 night business trip, Dec 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Amazing stay staff were welcoming and helpful.

    4 night trip with friends, Dec 10, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Expensive food and room description wrong

    When I booked I saw and liked the executive room which I saw in September when given a tour of the hotel. On check in I was given a deluxe room NOT an executive room. When I complained a lady called Diana on reception was bordering being very rude when I pointed out that the pictures on hotels.com and also what I was told on my tour showed that I had been given the wrong room. It took the manager to come out and accept that I was not given the room I booked. I now see they have changed the titles on the pictures on hotels.com. Room only was the only option on this site and when I enquired about the price of breakfast they told me it was a staggering $27 per head. All the food and drink were so overpriced. I have stayed at Sankara, Dusit D2 and Kempinski and the food and drink is the most expensive I have come across. It is convenient for the business district and local mall but I won't be back

    Martin, 6 night business trip, Oct 31, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A short a comfortable visit to Nairobi

    Lovely place as can be expected. Very friendly and helpful staff. Nicely located in Westlands and within walking distance of the Sarit Centre. Only setback was taking about 3 hours to serve supper. Will recommend for any visitor to Nairobi who is looking to stay in comfort.

    2 night business trip, Sep 20, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    The pool area and ambiance very romantic very good facilities

    7 night business trip, Aug 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Movenpick is the perfect home away from home. The location is close to the mall, the staff is amazing and friendly, the food was tasty, and the rooms are large and comfortable

    HoneyRussell, 3 night family trip, Jan 1, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Needs improvement

    Overall good location, but older hotel. Needs a renovation. Food was delicious. Checkin took longer than it should have. I find it hard to belive that there are no wine bottle openers in the rooms and it took 2 phone calls and 45 minutes to get one. Will likely stay at a different location in the future.

    David, 1 night trip, Oct 30, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    good

    It’s was good .

    Aref, 3 night trip, Aug 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    All staff I interacted with were so friendly and warm. I was really spoiled for my birthday stay and would definitely recommend it to anyone coming to Nairobi. The hotel itself is a little odd and furnished in a strange way (strange materials) but the staff made my stay very special!

    Yobi, 1 night trip, Feb 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff here are friendliest anywhere!

    This hotel has a great location. The rooms are super clean and stocked, the beds very comfy. Food is top notch. Best of all, the staff is beyond friendly, and make you feel special!

    julia, 2 night trip, Jan 23, 2020

    Verified Hotels.com guest review

See all 46 reviews