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Crystalbrook Riley

5.0 star property
Luxury hotel with 2 bars/lounges, near Cairns Esplanade

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Unwind in style at Crystalbrook Riley, a luxury hotel near Cairns Esplanade. Enjoy ocean views while savoring Asian cuisine at Paper Crane, or rejuvenate with spa treatments and lounge by the outdoor pool with cabanas and sun loungers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • 6 meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
The current price is £132
includes taxes & fees
2 Apr - 3 Apr

Why we love this property

Spa retreat paradise
The full-service spa offers treatments in couples rooms, plus body scrubs, facials, and massages. A 24-hour gym and garden round out this relaxation hub.
Ocean-view dining
Dine at the poolside restaurant or savour meals at the ocean-view dining spot. This luxury hotel features a tranquil garden in the city centre.
Asian and local food gems
Culinary magic happens at a restaurant with poolside and ocean views. 2 bars enhance dining experiences. Vegan, vegetarian, and locally-sourced options shine.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout curtains

Resort King

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • Resort view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout curtains

Urban King

8.6 out of 10
Excellent
(33 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout curtains

Urban Twin

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout curtains

Resort Twin

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • Resort view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Sea King

View from room

Sea King

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • Sea view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sea

Panoramic Sea | Premium bedding, in-room safe, desk, blackout curtains

Panoramic Sea

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • Sea view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Room - Urban View

Premium bedding, in-room safe, desk, blackout curtains

Family Room - Urban View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout curtains

Family Room (Resort View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • Resort view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Urban Panoramic

Urban Panoramic | Premium bedding, in-room safe, desk, blackout curtains

Urban Panoramic

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Bath

Panoramic Bath | Premium bedding, in-room safe, desk, blackout curtains

Panoramic Bath

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Suite

Resort Suite | Premium bedding, in-room safe, desk, blackout curtains

Resort Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout curtains

Sea Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite

Premium bedding, in-room safe, desk, blackout curtains

Urban Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort Double Double

Resort Double Double | Premium bedding, in-room safe, desk, blackout curtains

Resort Double Double

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Riley Suite

Riley Suite | Premium bedding, in-room safe, desk, blackout curtains

Riley Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
2 bedrooms
  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

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About the area

Map
131-141 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 km
  • Cairns Night Markets - 8 min walk - 0.7 km
  • Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km
  • Cairns Marlin Marina - 11 min walk - 1.0 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive
  • Freshwater Station - 14 min drive
  • Redlynch Station - 16 min drive
  • Cairns Station - 19 min walk

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪Atrium - ‬3 min walk
  • ‪Villa Romana - ‬6 min walk
  • ‪La Pizza - ‬6 min walk
  • ‪Cc’s Bar And Grill - ‬6 min walk

About this property

Crystalbrook Riley

Crystalbrook Riley offers a fantastic location, putting you only steps from Cairns Esplanade. You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and Asian cuisine is served at Paper Crane, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 311 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The property charges 1 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (AUD 20.00 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Pool cabanas (surcharge)
  • Bike storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels
  • First-run films
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • 2 bathrooms
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments.

Dining

Paper Crane – This poolside restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Paper Crane Pool Side – This poolside bar specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Rocco – Overlooking the ocean, this rooftop bar specialises in Middle Eastern cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Calypso Club – Overlooking the ocean and pool, this bar specialises in seafood and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 42 for adults and AUD 21 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 per cent

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per day

Parking

  • Self-parking costs AUD 20.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

Does Crystalbrook Riley offer free cancellation for a full refund?

Yes, Crystalbrook Riley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystalbrook Riley?

Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9 PM.

Are pets allowed at Crystalbrook Riley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crystalbrook Riley?

Yes. Self-parking costs AUD 20.00 per day. Electric car charging is available.

What are the check-in and check-out times at Crystalbrook Riley?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Crystalbrook Riley?

No, this hotel doesn't have a casino, but Reef Hotel Casino (13-min walk) and Cazalys Cairns (5-min drive) are both nearby.

What is there to do at Crystalbrook Riley and nearby?

Crystalbrook Riley has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Crystalbrook Riley?

Yes, Paper Crane offers al fresco dining, Asian cuisine and ocean views.

What's the area around Crystalbrook Riley like?

Crystalbrook Riley is in Cairns Central Business District, a short 10-minute drive from Cairns, QLD (CNS-Cairns Intl.) and 6 minutes' walk from Cairns Private Hospital. Travellers give top marks for the hotel's prime location.

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Reviews

Crystalbrook Riley Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was described as fabulous, stunning, great, and relaxing with nice views of the ocean. (54 reviews)
  • The property offers a great selection of eateries and restaurants with good food options and excellent staff. (13 reviews)
  • Breakfast was a highlight with many guests praising its deliciousness and excellent options. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
View
Bathroom
Food
Bed
Breakfast
Shower

Reviews

10/10 Exceptional

Great location, rooms and facilities
Damon, 1-night trip

10/10 Exceptional

The pool area was relaxing
Yvette, 3-night trip

10/10 Exceptional

bed was very comfortable and staff friendly
Janene, 1-night trip

10/10 Exceptional

Beautiful property
Fiona, 1-night trip

10/10 Exceptional

Great hotel. Would stay there again.
Syed, 2-night trip

10/10 Exceptional

Excellent facilities, love the pool area sensational
Relaxing by the pool Crystalbrook Riley you are sensational ❤️
Sharon, 1-night trip

10/10 Exceptional

Clean room. Great pool.
Mark, 5-night trip

10/10 Exceptional

great location and quality accommodation
Mark, 1-night trip

10/10 Exceptional

The staff was great and the property was beautiful!
Valerie, 3-night trip

10/10 Exceptional

Great views
Amanda, 1-night trip

10/10 Exceptional

A beautiful and calm vibe in the hotel.
Ronan Mac, 2-night trip

10/10 Exceptional

Beautiful sea view and overlooking the large lagoon pool. Gym was adequate but limited equipment
Robert, 3-night trip

10/10 Exceptional

The hotel was very comfortable, clean and airy. The staff was extremely helpful with directions and helping us make plans. The location was excellent for all activities and dining.
Karen, 3-night trip

6/10 Good

I've stayed here multiple times. On this occasion the room was tired, carpets were stained badly, No longer presented as a 5 star resort it once was.
Phillip, 2-night trip

10/10 Exceptional

Staff excellent, food excellent, room always very clean and very comfortable.
Nikolaos, 1-night trip

10/10 Exceptional

Loved everything about our stay. Will be back again!
Patrick, 2-night trip

8/10 Very good

Clean room great staff
Maria T, 3-night trip

10/10 Exceptional

very relax and staffs are friendly. Everything is near by and easy to walk around. Highly recommend to stay here.
Moon Sun, 2-night trip

10/10 Exceptional

Room service staff atmosphere restaraunts pool clean and location all amazing.
Jacqui, 5-night trip

10/10 Exceptional

Great location on the esplanade, excellent facility, clean, good service
Nancy, 2-night trip

10/10 Exceptional

Great staff
Jason, 1-night trip

10/10 Exceptional

Very convenient for our stay in hospital
Joanne, 2-night trip

8/10 Very good

The staff were most helpful and polite. Would have liked our own outside space .
Steven, 2-night trip

10/10 Exceptional

Great hotel and great pool
Paul, 3-night trip

10/10 Exceptional

Staff extremely helpful and kind. Location great for the marina. We enjoyed the poolside service too.
Frances, 3-night trip