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1 room, 2 adults

Banyan Tree Kuala Lumpur

5-star5 stars
02 Jalan Conlay, Kuala Lumpur, 50450, Malaysia

Luxury hotel with full-service spa, connected to a shopping centre, near Pavilion Kuala Lumpur
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Superb9.2
  • Fantastic new hotel really goodAug 26, 2018
  • Absolutely, Banyan Tree KL is a beautiful hotel in the center of Kuala Lumpur. I stayed…Apr 9, 2019
42See all 42 Hotels.com reviews
From 192 reviews

TripAdvisor Traveller Rating

Banyan Tree Kuala Lumpur

from £172
  • Banyan Retreat, 1 King Bed
  • Signature Banyan Retreat, 1 King Bed
  • Signature Sky Retreat, 1 King Bed, KL Tower View
  • Sky Suite, 1 King Bed, Twin Tower View or City Skyline View
  • Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)
  • Banyan Retreat, 2 Twin Beds
  • Signature Banyan Retreat, 2 Twin Beds
  • Signature Sky Retreat, 2 Twin Beds, KL Tower View
  • Sky Sanctuary Suite
  • Banyan Tree Suite

What’s around Banyan Tree Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur (2-minute walk)
  • Kuala Lumpur Convention Centre (11-minute walk)
  • KLCC Park (17-minute walk)
  • Berjaya Times Square (18-minute walk)
  • Petronas Twin Towers (20-minute walk)
  • Kuala Lumpur Tower (28-minute walk)
  • Petaling Street (35-minute walk)

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) 38-min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) 50-min drive
  • Kuala Lumpur Titiwangsa Station 10-min drive
  • Kuala Lumpur Sentul KTM Komuter Station 14-min drive
  • Kuala Lumpur Station 14-min drive
  • Raja Chulan Station 10-min walk
  • Bukit Bintang Station 14-min walk
  • Imbi Station 19-min walk
  • Free self-parking
  • Limited parking

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Built in 2018
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Malay
  • Spanish
  • Swedish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Banyan Tree Spa has 4 treatment rooms, including rooms for couples. Services include massages and body treatments.

The spa is open daily.

Dining

Horizon Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Vertigo – This rooftop bar only serves light fare. Happy hour is offered. Open daily.

Altitude – This bar only serves light fare. Open daily.

Bake By Banyan Tree – On-site Cafe. Open daily.

Banyan Tree Kuala Lumpur’s small print

Also known as

  • Banyan Tree Kuala Lumpur Hotel
  • Banyan Tree Kuala Lumpur

Policies

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7 AM to 10 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A tax of MYR 10 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    Breakfast costs between MYR 98 and MYR 105 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Superb 9.2 From 42 reviews

    Banyan Tree Kuala Lumpur
    Exceptional10.0
    The best hotel in Kuala Lumpur
    Pedro L, us1 night trip with friends
    Banyan Tree Kuala Lumpur
    Good6.0
    It Could Have Been Better
    The Banyan Tree Kuala Lumpur would have been a delight if not for some quirks during our two-night stay. Housekeeping not up to mark. If there are ten things to do to a room, they only did a few each time. Used towels were cleared away but new towels were not replenished. Used coffee cups were left on the coffee top. They were not cleared nor replaced until asked. Eaten fruit platter with used cutlery was also not cleared away. The room was also not vacuumed. So for those of us who walk around without our shoes or slippers, we could feel the sand on the floor. The sheets and pillowcases were also not changed daily. Toilets were clean. The WC was a delight to sit and pamper. It really warms one up and made up for the quirks. Hi Tea however came as a major disappointment. The five of us arrived at The Altitude at 3.00 pm and were promptly seated. Coffee, tea and hot chocolate orders arrived within 10 minutes. However, not the food items. The first serving only came at 3.45 pm. By then, our coffee, tea and hot chocolate had turned cold. The three serving categories were also served 20 minutes apart. On a positive note, we liked the buffet breakfast served. The spread was reasonably wide, a good mixture of local and Western array. The waitress was very attentive with our coffee and hot water. So were the chefs who asked if we would like our Danish pastries warmed up. We may return if improvements can be assured.
    Ghazalie, inFamily trip
    Banyan Tree Kuala Lumpur
    Very Good8.0
    Great room but lackluster effort by staff
    Was disappointed they couldn't give me my room on time, not very good communication between the staff there. But I was given a free room upgrade as a result. That didn't matter to me much, just wish they could hold their promise with the check in time.
    , au1 night trip
    Banyan Tree Kuala Lumpur
    Exceptional10.0
    Amazing!
    marta, us1 night romance trip
    Banyan Tree Kuala Lumpur
    Exceptional10.0
    Absolutley fabulous! Best so far in KL!
    Super fantatsic service and level of attention, even to the minute details inside the room Extremely pleasant stay. The best I had so far in KL!
    , sg1 night family trip

    See all reviews

    Banyan Tree Kuala Lumpur

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