The hotel is very clean, in a great location with large rooms and a good size balcony.
We had a pool view which appears to be the best. Other guests told us that their rooms with a road view or side street view were noisy.
The pool was quite cold and there were sufficient sunbeds for everyone, but I would expect both to change during the summer months.
The food was buffet style for breakfast, lunch and dinner. There is something for everyone, but the quality is as expected for a buffet, and we chose to eat out most evenings. The drinks were of cheap ingredients with additional alcohol required.
The service was generally good, with attentive staff. The bar staff, waiters and cleaners were all polite happy and helpful, although at times there were language barriers.
Unfortunately, the management staff were far less attentive, helpful and considerate, and at times rude. Most notably the blonde female working at the reception. We had a difficulty with the electricity being turned off in our room to which she responded 'I had similar in my house', without any explanation nor apology. We had an issue were our taxi to the airport did not arrive, and received no assistance from this same woman, in fact she appeared to be defending the taxi company who did not show up in the correct taxi.
WiFi, use of an iron or a safe are all incur additional charges. The WiFi is frustrating and logs you out every so often.
Guests are mainly families, couples or friends from the UK.