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All properties in Siem Reap, Siem Reap Province, Cambodia
Aparthotel

Koulen Hotel

Luxury aparthotel with spa, near The Heritage Walk

  • Free WiFi
From
£62

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Poolside Bar
  • Outdoor Pool
Outdoor Pool. Image 1 of 194.
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Oknha Oum Chhay Street, Siem Reap, 17252, Siem Reap, Cambodia
9.6.Exceptional.
  • The room was very spacious and clean, the staff were incredibly friendly and helpful,…

    Feb 12, 2019

  • Spacious, beautiful and clean room with big balconies, near the famous places in Siem…

    Jul 27, 2018

See all 71 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Contactless check-in is available

Guests rated location

Walkable
Dining options
Safe
Shopping
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 66 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

Feel at home

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Kitchen
  • Cookware, dishware and utensils
  • Microwave

What’s around

  • In Downtown Siem Reap
  • Pub Street - 13-min walk
  • Angkor Wat - 44-min walk
  • Royal Garden - 4-min walk
  • Angkor Night Market - 13-min walk
  • The Heritage Walk - 2-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Suite Room, 1 Bedroom - Free Pickup
  • Premier Suite Room, 2 Bedrooms- Free Pickup
  • Premier Family Suite, 3 Bedrooms - Free Pickup
  • Four-Bedroom Family Suite - Free Pickup
  • Luxury Twin Room (2 Single Bed OR 1 Twin Bed)

Location

Oknha Oum Chhay Street, Siem Reap, 17252, Siem Reap, Cambodia
  • In Downtown Siem Reap
  • Pub Street - 13-min walk
  • Angkor Wat - 44-min walk

What’s around

Landmarks

  • In Downtown Siem Reap
  • Pub Street - 13-min walk
  • Angkor Wat - 44-min walk
  • Royal Garden - 4-min walk
  • Angkor Night Market - 13-min walk
  • The Heritage Walk - 2-min walk
  • Angkor Archaeological Park - 40-min walk
  • Cambodian Cultural Village - 2.7 mi / 4.4 km
  • War Museum Cambodia - 2.9 mi / 4.6 km
  • Floating Village - 7.5 mi / 12.1 km

Getting around

  • Siem Reap (REP-Siem Reap Intl.) 16-min drive
  • Free airport shuttle

At a glance

Size

  • 66 apartments

Arriving/leaving

  • Check-in time 2:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

Speaks: Chinese, English, French, Thai

At the aparthotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals on site
  • Pool sunloungers
  • Health club
  • Pool umbrellas

Working away

  • Business centre
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Low-height bed
  • Roll-in shower

Languages Spoken

  • Chinese
  • English
  • French
  • Thai

In the apartment

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area
  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Cookware, dishware and utensils
  • Dishwasher
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Champa Spa.

The spa is open daily.

Dining

Sala Dining – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Koulen Hotel Siem Reap
  • Koulen Hotel Aparthotel
  • Koulen Hotel Aparthotel Siem Reap
  • Koulen Hotel Siem Reap
  • Koulen Hotel Aparthotel
  • Koulen Hotel Aparthotel Siem Reap

Optional extras

Continental breakfast is offered for an extra charge of USD 12 for adults and USD 6 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

Pool access available from 7 AM to 7:00 PM.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless checkout are available.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Koulen Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 7:00 PM.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2:00 PM - 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, Sala Dining offers local and international cuisine. Nearby restaurants include Kroya Restaurant (4-min walk), Curry Walla (5-min walk) and Lilypop (6-min walk).
  • Yes, a free airport shuttle is available.
  • Koulen Hotel has a spa, an outdoor pool and a health club, as well as a picnic area and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    From the moment we stepped into the Koulen Hotel we knew we were at an amazing place. Everything from the staff, the rooms, and the location were beyond our expectations. In regards to the staff, they are all extremely accommodating and some of the kindest people I've ever met. They made myself, wife, and 2 young kids feel special our entire stay. The rooms are absolutely huge and have everything you need. The location is perfect in my opinion. Close to the Heritage Mall should you need any food and close enough to the markets and Pub Street if you want to explore (10 mins walk) but far enough away to make for a serene and relaxed environment. I HIGHLY recommend the Koulen Hotel to anyone visiting Siem Reap. We absolutely loved our stay and the kids are still talking about the pool and the amazing people.

    MichaelG, 11 night family trip, Feb 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location next to the new Heritage Walk. Could walk to the Angkor Watt Museum, Tuk-tuks to Pub Street. Nice swimming pool and court yard. 2 bedroom was pleasant with living room and kitchen. Had lunch twice and the food was very good. Excellent breakfast. Arranged drivers for Angkor Watt days with hotel.

    Renee, 3 night family trip, Jan 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay with amazing staff!!

    I have to say the most memorable part of my stay at Koulen was the staff and the service. The place itself is nice, large suites, quiet location. The TV wasn’t working too well because it seemed older and the pillows were a bit stiff. All very minor in comparison to the service, food and pool! Loved the large pool/area with plenty of sun. Food was pretty decent and the staff were so helpful. I would recommend staying at Koulen if you don’t want to be too near Pub Street but close enough where it’s a 10-15 min walk or 5 min Tuk Tuk ride away.

    Estelle C T, 3 night trip, Nov 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent service

    Very best service, they even helped me to change the SIM on my phone. Everyone was very helpful. Good breakfast.

    David, 3 night trip, Nov 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This property is a wonderful place to stay for your holiday vacation. Everyone is happy to help you in any way they can. They helped us get a tour guide and and driver with a car those two were the greatest as well. Ask for Mr. Sok to be your driver anywhere. He is very patient and helpful with all you want. Our tour guide Mr Chi was so knowledgeable about his country and the area. The hotel provided us both of these gems. If you are wanting a quiet comfortable place to stay near everything there is to do, this is the place to choose

    Polly, 2 night romance trip, Nov 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent staff, polite. Near restaurants... will recommend to stay n 5 stars

    Agnes, 2 night trip with friends, Nov 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel! If you are in the process of researching for your Siem Reap lodging, look no further and choose the Koulen Hotel. You will definitely be glad that you picked this hotel over the others. My wife and I love travelling and we are very picky when choosing our hotel. We did thorough research for the best hotel to stay at while in Siem Reap. We read reviews and looked through guests' photos. Koulen Hotel is conveniently located near malls, restaurants, and shops. It is a 15-minute walk or $2 tuk tuk ride to Pub Street. The hotel room is HUGE for the price that you pay. You will not find this much square footage for such a low price in other hotels. The customer service in the hotel is also top of the line! The staff are very warm and friendly. You can tell that the hotel management genuinely cares about providing the best quality to its patrons. The moment you check-in, you will feel welcomed and cared for by the amazing hotel staff. Throughout our travels, my wife and I have stayed at numerous hotels but Koulen Hotel tops them all.

    6 night family trip, Oct 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was an excellent stay at Kuolen Hotel and customer service was beyond our expectation. The 2-bedroom apartment is very spacious; the shared area is large enough for us to gather for our meals and enjoy a movie. The hotel staff remembers my mum's name and they are always there to greet us. We requested for half-boiled eggs for breakfast and the staff were patient to them right. Lastly, cocktails are 1 for 1 and we had a good time at the pool which was very clean.

    5 night family trip, Sep 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Can't go wrong.pool view my preference.

    Terrific. great greeting and pick up too.

    clive, 1 night business trip, Jun 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was pretty much perfect. Terrific value for the money. Staff were very friendly and helpful. Loved location. The room was absolutely stunning with large comfortable bed, smart TV, big balcony. The pool is if not best then one of the best in Siem Reap. Buffet breakfast is very tasty. The gym can be improved. This hotel is highly recommended. You are wonderful team and should be proud of yoursesl. Thank you for great work

    4 night trip, May 17, 2019

    Verified Expedia guest review

See all 71 reviews