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El Sueño del Quijote

3.0 star property
Victorian guesthouse with health club, near Torre de Santa Maria

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El Sueño del Quijote

Photo gallery for El Sueño del Quijote

Property entrance
Exterior
City Studio, 1 Double Bed, Kitchen, City View (Calle Portilla 9) | 6 bedrooms, minibar, individually decorated, desk
Daily continental breakfast (EUR 3 per person)
Interior detail

Overview of El Sueño del Quijote

8.4

Very good

Property highlights

  • Airport transfer
  • Pet-friendly
  • Spa
  • Free WiFi
  • Parking available
  • Laundry facilities
Map
33 Paseo de Pastrana, Alcala de Henares, 28803
Main amenities
  • Housekeeping (on request)
  • Breakfast available
  • Health club
  • Room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Arcade/games room
  • Library
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • 6 bedrooms
  • Cookware, dishware and utensils
  • Private bathroom

Room options

View all photos for Triple Room

6 bedrooms, minibar, individually decorated, desk

Triple Room

  • 13 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room | 6 bedrooms, minibar, individually decorated, desk

Basic Quadruple Room

  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Basic Double Room Single Use

Basic Double Room Single Use | 6 bedrooms, minibar, individually decorated, desk

Basic Double Room Single Use

  • 9 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds OR 1 Queen Bed

View all photos for Double Room

Double Room | 6 bedrooms, minibar, individually decorated, desk

Double Room

  • 11 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | 6 bedrooms, minibar, individually decorated, desk

Deluxe Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About this area

What's nearby

  • Heart of Alcalá de Henares
  • Plenilunio Shopping Mall - 21 min drive
  • Calle de Alcalá - 19 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive
  • Alcala de Henares La Garena Station - 6 min drive
  • Alcala de Henares University Station - 13 min drive
  • Alcalá de Henares Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Plademunt. el restaurante Imaginario - 8 min walk
  • Madras Masala - 14 min walk
  • Francesco's Pizza - 14 min walk
  • El Ambigu - 13 min walk
  • Tapas Bar Mesón Por las Bravas - 7 min walk

About this property

El Sueño del Quijote

El Sueño del Quijote offers an airport shuttle (available 24 hours) for EUR 12 per vehicle one-way. Guests can enjoy the health club, and continental breakfast is available daily. Other highlights at this Victorian guest house include a terrace and a garden.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM until 8 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Friday (8:30 AM - 2:00 PM) and Monday - Friday (6:00 PM - 8:00 PM)
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, up to 33 lb per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Covered on-site extended parking (EUR 12 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 8:00 AM–9:30 AM on weekdays and 9:30 AM–11:00 AM on weekends
  • Barbecue grills
  • Shared microwave
  • Shared fridge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • Yoga classes
  • Discount at nearby fitness centre

Working away

  • Meeting room

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1920
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • Arcade/games room
  • Spa services
  • At least 80% of food locally sourced
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Reusable cups only
  • Reusable tableware only
  • Outdoor furniture

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Handrails in stairwells
  • Closed-captioned TV
  • Roll-in shower

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • 6 bedrooms
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Cookware, dishes and utensils

More

  • Weekly housekeeping
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 3 for adults and EUR 3 for children
  • Airport shuttle service is offered for an extra charge of EUR 12 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge of EUR 20 (subject to availability)
  • Late check-in between 9:00 AM and 2:00 PM can be arranged for an extra charge of EUR 20
  • Late checkout can be arranged for an extra charge of EUR 20 (subject to availability)
  • Laundry facilities are available for an extra charge of EUR 4.5 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 6.0 per night
  • Rollaway beds are available for EUR 18.0 per day
  • Airport shuttle service for children costs EUR 12
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per week

Parking

  • Covered extended parking costs EUR 12 per day
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property registration number 9795

Also known as

El Sueño Quijote Guesthouse Alcala de Henares
El Sueño Quijote Guesthouse
El Sueño Quijote Alcala de Henares
Sueno Quijote Alcala Henares
El Sueño del Quijote Guesthouse
El Sueño del Quijote Alcala de Henares
El Sueño del Quijote Guesthouse Alcala de Henares

Frequently asked questions

Does El Sueño del Quijote offer free cancellation for a full refund?
Yes, El Sueño del Quijote does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at El Sueño del Quijote?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at El Sueño del Quijote?
Yes, cats and dogs are welcome, with a maximum weight of 33 lb per pet. There's a charge of EUR 20 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at El Sueño del Quijote?
Yes. Extended parking costs EUR 12 per day.
Is an airport shuttle service offered by El Sueño del Quijote?
Yes, an airport shuttle is available. The charge is EUR 12 per vehicle one-way.
What are the check-in and check-out times at El Sueño del Quijote?
You can check in from 2 PM - 8 PM. There's a charge of EUR 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at El Sueño del Quijote and nearby?
On-site recreation at El Sueño del Quijote includes yoga. Enjoy amenities such as a health club, spa services and an arcade. El Sueño del Quijote also has a garden.
What's the area around El Sueño del Quijote like?
El Sueño del Quijote is in the heart of Alcalá de Henares, a short 10-minute walk from Cervantes Birthplace Museum and 12 minutes' walk from University of Alcala.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

actually 2 hotel-apts, Portillo not recommended
There's a bit of false advertising with this place. There are actually 2 hotel/apartments and one is nicer than the other. They should be listed separately. I do not recommend the rooms that say "Portillo" because those are actually a different building, about a 9 minute walk away from the main one --> not fun with suitcases. The rooms at the Portillo place are poor, with the lowest quality of furniture, linens, and decoration. If you have allergies, this place is not good, they use a strong and artificial air freshener. The places at Portillo would be 1 star, not 3 stars as they are advertised as (I say this as someone who has stayed in hundreds of hotels/apartments/BnBs in Spain and other countries.) However, the staff member, Edy, who helped me with my suitcases, was very kind. After an international flight, I was grateful for her help. Also, I liked that the main place serves as a kind of cultural center for the neighborhood. I think, overall, the 2 hotel-apartments, or at least the Portillo one, needs more monetary investment.
3-night business trip
Verified Hotels.com guest review

6/10 Good

José pablo, 5-night trip
Verified Expedia guest review

8/10 Very good

This is a place to keep your stuff safe. It’s clean and easy to access. However it’s not that close to the city plaza of Cervantes. I walked good 15 to 20 minutes. Not your place if you are looking for hotel amenity stay. It’s very laid back. No hotel cleaning or toiletries supplies. Shower head was broken. It was a good deal and very clean. Beds not very comfortable.
Angela, 4-night family trip
Verified Expedia guest review

8/10 Very good

I liked it
Kyle, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Good relation price-quality. Clean rooms, professional staff and good location
Jean, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Convenient
Not easy to park street, but I was lucky to park in front of the hotel and I did not move my car for two days, just in case. It's 10-15 minutes from the core of the city, depending how fast you walk. For the price, I think it was excellent. Breakfast was more than I need (but I am Italian: I have a very small breakfast). Personnel is really nice and helpful, although not always present. The only thing I did not like was the pillow: very hard for my taste.
Corrado, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quirky, friendly, comfortable and versatile
This place was a delight. It comprises guest rooms, rather than being a hotel, and there is a communal area with kitchen facilities and equipment, eating space, and a lounge area. A picnic breakfast tray is supplied each day, and you can use the facilities to toast the bread, make coffee etc, as well as making a meal with your own supplies, if you wish. Our accommodation consisted of 2 floors, with a spiral staircase leading from the bedroom/bathroom to a room above, which we named " the snug", which had a sofa, coffee table, and desk, as well as a third bed. There was a fridge in the room , and a decent clothes storage area. The only proviso is that the bath and toilet area is only separated from the sleeping area by a screen, so may not be ideal for those who like complete privacy when performing their ablutions! As my husband had been unwell on our journey this place was perfect for him to relax and recover in while i explored the delights of the town, just a 10-15 minute walk away. Staff were friendly and helpful. WiFi connection was excellent. There is an area called "El Patio" which has a floor laid with fitness mats, where yoga and pilates classes take place, mainly in the evenings, but can be used by guests at other times. The decor is book themed, specifically Don Quijote, with rooms named after the various characters from the story.
Catherine, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Quaint. Cute.
Toni, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Affordable, well located,
OG, 1-night family trip
Verified Hotels.com guest review