Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Osaka, Osaka (prefecture), Japan
1 room, 2 adults


3-star3 stars
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083, Japan

3-star hotel with bar/lounge, near Shinsaibashi Shopping Arcade
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Room is comfort, staff is very kind and willing to helpFeb 21, 2020
  • Onsen in the house. Near by JR station and subway stationFeb 19, 2020


from £19
  • Standard Double Room, Non Smoking
  • Superior Double Room, Non Smoking
  • Deluxe Double Room, Non Smoking
  • Standard Twin Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Deluxe Twin Room, Non Smoking
  • Double Room with Extra Bed, Non Smoking

What’s around HOTEL FELICE Shinsaibashi by RELIEF


  • In Namba
  • Shinsaibashi Shopping Arcade - 2-minute walk
  • Amerikamura - 4-minute walk
  • Kuromon Ichiba Market - 13-minute walk
  • Nipponbashi - 15-minute walk
  • Namba Parks - 19-minute walk
  • Tsutenkaku Tower - 31-minute walk
  • Spa World - 36-minute walk

Getting around

  • Osaka (KIX-Kansai Intl.) 51-min drive
  • Osaka (ITM-Itami) 22-min drive
  • Kobe (UKB) 49-min drive
  • Kitntetsu-Nipponbashi Station 11-min walk
  • Osaka-Namba Station 12-min walk
  • Sakuragawa Station 22-min walk
  • Shinsaibashi Station 6-min walk
  • Nagahoribashi Station 7-min walk
  • Yotsubashi Station 10-min walk

At a glance

Key facts

Hotel size

  • This hotel has 225 rooms


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Discounted off-site parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Things to do
  • Bicycle rentals on site
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Lift
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Daily housekeeping
  • In-room safe

HOTEL FELICE Shinsaibashi by RELIEF’s small print

Also known as

  • Felice Shinsaibashi By Relief
  • HOTEL FELICE Shinsaibashi by RELIEF Hotel
  • HOTEL FELICE Shinsaibashi by RELIEF Osaka
  • HOTEL FELICE Shinsaibashi by RELIEF Hotel Osaka
  • Felice Shinsaibashi By Relief
  • HOTEL FELICE Shinsaibashi by RELIEF Hotel
  • HOTEL FELICE Shinsaibashi by RELIEF Osaka
  • HOTEL FELICE Shinsaibashi by RELIEF Hotel Osaka


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

Optional extras

Parking is available nearby and costs JPY 1800 per day (open 24 hours)

Buffet breakfast is offered for an extra charge of JPY 2500 for adults and JPY 2500 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for HOTEL FELICE Shinsaibashi by RELIEF

  • Does HOTEL FELICE Shinsaibashi by RELIEF offer free cancellation for a full refund?
    Yes, HOTEL FELICE Shinsaibashi by RELIEF does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at HOTEL FELICE Shinsaibashi by RELIEF?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at HOTEL FELICE Shinsaibashi by RELIEF?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near HOTEL FELICE Shinsaibashi by RELIEF?
    Yes. Nearby restaurants include Itamae Yakiniku Itto Shinsaibashi Bekkan (1-min walk), Murphy's Pub (1-min walk) and Blarney Stone (2-min walk).

Recent reviews

Fabulous 8.6 From 955 reviews

Exceptional 10.0
Well located hotel with good service.
I stayed here for five nights during a recent visit to Japan. The room was a decent size (by local standards) and clean. The staff were incredibly helpful also. The rooftop bar was unfortunately closed for the winter however due to it being too cold, but there are so many places near by to go instead it wasn't a problem. Also a really convenient location for traveling. Would come back again!
gb5 night trip
Exceptional 10.0
WoW Love it..
wow, love the place. very beautiful hotel and very clean. The receptionist are super helpful. The down side is that. Don't expect to check in early. That is not going to happen. Their check in time is 3pm and the earliest they will check you in, would be 2:45pm. The room is quiet small. Apart from that, love the place.
chuck, gb3 night trip with friends
Exceptional 10.0
Our arrival in Japan
Compact, like everything else in Japan, but a great place to base yourself for a few days in Osaka. Brand new, very clean, modern and comfortable. Attentive and welcoming staff who spoke good English. Great breakfast, good views from the roof-top bar and a very relaxing onsen!
A J, gb2 night romance trip
Exceptional 10.0
We will stay in Felice again next time
The hotel is new and modern. It has beautiful view at the roof-top bar. It is in the centre of the shopping arcades, just a few minutes walk and you are there
Tak Wai David, gb2 night family trip
Very good 8.0
Fantastic location! Good value for money.
The room was smaller than expected and a bit cramped. But considering the price and location, can't ask for much more. Spa on the top floor is free and a real delight!
Scott, gb2 night trip with friends
Exceptional 10.0
Great budget option
Best cheap hotel I've stayed in. I don't think I would've complained about anything even at twice the price.
jp3 night trip
Exceptional 10.0
Alex Au
This is a very nice hotel with very convenient location. Just around 5 minutes walk from Shinsaibashi metro station. The hotel is clean and generally enough space for a couple travel. The staffs are polite and very helpful. I will book this hotel again if I travel to Osaka next time.
hk2 night trip
Exceptional 10.0
Attentive staff with high quality service. Rooms are clean, location is just perfect.
hk3 night trip
Very good 8.0
The room is very small, the AC does not push enough air (cold). The roof top bar is nice, but the variety of drinks they know how to make is low. Location was great!
Nicole, us2 night trip
Good 6.0
Good location. Shops and restaurants are within walkable distance. However, the floor plan of the room doesn’t look like the picture of the room we booked. We booked deluxe twin room but the room we were assigned to looks like superior twin room. We have three people in the same room but only been given two swipe cards. The hotel front desk staff didn’t even give us a copy of the receipt when we paid the room charge.
au2 night trip with friends


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