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Ostria Resort & Spa

Photo gallery for Ostria Resort & Spa

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
On the beach, beach cabanas, sun-loungers, beach umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Overview of Ostria Resort & Spa

Ostria Resort & Spa

5-star property
All-inclusive beachfront hotel with spa, near Koutsounari Long Beach

9.6/10 Exceptional

19 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Katharades, Ierapetra, 72200

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Sitia (JSH) - 77 min drive
  • Heraklion (HER-Nikos Kazantzakis) - 81 min drive

Restaurants

  • Kimeri - 4 min drive
  • Koyros - 4 min drive
  • Taverne Psaropoula - 4 min drive
  • Taverna Pelagos - 4 min drive
  • Rodos - 5 min drive

About this property

Ostria Resort & Spa

At Ostria Resort & Spa, you can spend time at the beach enjoying cabanas, beach umbrellas and volleyball, plus activities such as scuba-diving, snorkelling and waterskiing are nearby. The indoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, facials and aromatherapy. Orion Main Restaurant serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a beach bar, a health club and a fitness centre. Fellow travellers say good things about the pool and size.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
Number or type of beverages limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Water activities

Kayaking
Rowing/canoeing

Land activities

Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, German, Greek, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 347 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • BBQs
  • Private dining
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Tennis lessons
  • Beach volleyball
  • Archery
  • Mini golf
  • Evening entertainment
  • Private winery tours
  • Ping pong
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Conference centre (10764 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Designer shops on site
  • Full-service spa
  • 4 outdoor tennis courts
  • Sauna
  • Steam room
  • Wine-tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Greek
  • Polish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving features in guest rooms

Special features

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
Number or type of beverages limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Water activities

Kayaking
Rowing/canoeing

Land activities

Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, KALLISTI. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Orion Main Restaurant – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Theatro Pool Restaurant – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, brunch and lunch. Open daily.
Aeolous Restaurant – This fine-dining restaurant specialises in Greek cuisine and only serves dinner. Reservations are required. Open daily.
Maestro Restaurant – This fine-dining restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.
Thalassa Seaside – This beachfront seafood restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Renovations and closures

The property is closed between 7 November and 8 April.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from April to November
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

This property uses solar energy, plus a grey water recycling system.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number 1040Κ015Α0058700

Also known as

Ostria Resort Ierapetra
Ostria Resort
Ostria Ierapetra
Ostria Resort Spa
Ostria Resort & Spa Hotel
Ostria Resort & Spa Ierapetra
Ostria Resort & Spa Hotel Ierapetra

Frequently asked questions

Is Ostria Resort & Spa currently open?
The property is closed between 7 November and 8 April.
What are the cleanliness and hygiene measures currently in place at Ostria Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ostria Resort & Spa?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Ostria Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ostria Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Ostria Resort & Spa?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Ostria Resort & Spa and nearby?
Have fun with on-site activities such as archery and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Ostria Resort & Spa also has a seasonal outdoor pool, a sauna and a steam room, as well as beach cabanas, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Ostria Resort & Spa?
Yes, Orion Main Restaurant offers beachfront dining and Mediterranean cuisine. Nearby restaurants include Koyros (2.1 mi), Alátsi (2.1 mi) and Rodos (2.4 mi).

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great All Inclusive French resort
I was in this resort with my family in late August and we all loved our stay there! Food was excellent, great service, beautiful hotel grounds, good crowd (I would say 99% French), but that didn’t bother us at all! We will definitely come back next summer!
Tomer, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

This is a huge resort with nice and clean rooms. The food is incredible, always fresh and good, and there is lots! Most of the clients are French, so if you are interested in the entertainment, consider it will be in French. The swimming pools are nice, but the quiet ones (Zen and Adult) don't have many sunbeds
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was great except the room. I didn't like it because it was small.We were 2 adults and 2 children in one room.And it wasn't clean. Everything else at the hotel was excelent...
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very kind and helpful staff. Big variety of meals, very clean rooms.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Merveilleux séjour
Très bel hôtel offrant de très bonnes prestations que ce soit au niveau de la restauration qu’au niveau de l’animation. Les amateurs de sport seront comblés.
Céline, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent sejour personnel tres gentil et professionnel - hotel tres propre tres bonne nourriture.
STEPH, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hôtel très agréable avec de belles infrastructures et jardins parfaitement entretenus. Restauration de qualité avec des soirées à thèmes (barbecue,crétoise,...) Équipes d’animations sympathiques et joyeuses qui proposent plusieurs types animations (activités sportives, jeux apéro, séance relaxation). Pour moi le gros point négatif est la qualité des boissons non alcoolisées qui ont vraiment un goût chimique, les plus mauvaises que nous ayons bu depuis que nous voyageons.
Sebastien, 11-night family trip
Verified Ebookers guest review

10/10 Exceptional

Un directeur et son personnel dédiés à leurs visiteurs et un équipement sportif complet. Spa très beau avec de très bonnes prestations. A noter cependant un emplacement pouvant subir beaucoup de vent (ostria) et isolé.
Isabelle, 21-night family trip
Verified Expedia guest review

8/10 Very good

Hôtel resort et spa. Vacances réussies
Hôtel très bien situé. Vue magnifique sur la mer. On oublie la distance aéroport hôtel car cet établissement mérite ces 5 étoiles. Chambre supérieure agréable vue sur piscine. La restauration est très variée et bonne. Personnel très agréable. Je recommanderai autour de moi cet Hôtel.
Marc, 12-night family trip
Verified Hotels.com guest review

10/10 Exceptional

מלון יפה, מפנק ומבודד
מלון מפנק, נקי ויפה. צוות המלון דובר צרפתית ויוונית והאורחים רובם זוגות ומשפחות מצרפת. לא היה צוות בידור כנראה בגלל שזו לא העונה, אבל לנו התאים השקט. נהננו במלון מכל הפעילויות: טניס, פינג פונג, כדורגל, מיני גולף, פטנק, קייקים, חוף, בריכות אבל ראוי לציון במיוחד הוא מדריך החץ וקשת Gilles Billard שהדריך אותנו שעתיים ברצף בסבלנות, מקצועיות ויסודיות וממש לא רצינו שזה יגמר. תודה! נקודות לשיפור: ארוחות הבוקר והצהריים היו טובות אך כל ארוחות הערב במסעדות השונות של המלון לא היו טובות מספיק. תמרוקים יש רק ביום הראשון ולא מספקים עוד בשאר הימים. וגם הם ברמה נמוכה.
Merav, 5-night family trip
Verified Hotels.com guest review