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All properties in Liverpool, England, United Kingdom
1 room, 2 adults

Lock & Key Hotel

4-star4 stars
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • Free WiFi
  • Offsite parking discounted rates available
  • Smoke-free property
15-17 Duke Street, Liverpool, England, L1 5AP, United Kingdom

4-star hotel with restaurant, near Liverpool ONE
  • Free WiFi
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • Free WiFi
    • Offsite parking discounted rates available
    • Smoke-free property
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Loved the individuality of the room, lovely fittings throughout with a real eye for…Mar 14, 2020
  • Lovely hotel amazing staff Jan 26, 2020

Lock & Key Hotel

from £68
  • Spacious Double/Twin
  • Cozy Double
  • Standard Double/Twin

What’s around Lock & Key Hotel

Landmarks

  • In Liverpool City Centre
  • Liverpool ONE - 6-minute walk
  • Cavern Club - 8-minute walk
  • Beatles Story - 10-minute walk
  • Albert Dock - 12-minute walk
  • Liverpool Empire Theatre - 12-minute walk
  • M&S Bank Arena - 13-minute walk
  • University of Liverpool - 18-minute walk

Getting around

  • Manchester (MAN) 40-min drive
  • Liverpool (LPL-John Lennon) 16-min drive
  • Liverpool Central Station 6-min walk
  • James Street Station 10-min walk
  • Liverpool Lime Street Station 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

  • Discounted off-site parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Concierge services
  • Luggage storage
Accessibility
  • Accessible bathroom
Languages Spoken
  • English

In the room

Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 40-inch Smart televisions
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

On-site venue – restaurant.

Lock & Key Hotel’s small print

Also known as

  • Lock & Key Hotel Hotel
  • Lock & Key Hotel Liverpool
  • Lock & Key Hotel Hotel Liverpool
  • Lock & Key Hotel Hotel
  • Lock & Key Hotel Liverpool
  • Lock & Key Hotel Hotel Liverpool

Policies

This property does not have lifts.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Cooked-to-order breakfast is offered for an extra charge of GBP 10 for adults and GBP 10 for children (approximately)

Cots/Infant beds are available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Lock & Key Hotel

  • Does Lock & Key Hotel offer free cancellation for a full refund?
    Yes, Lock & Key Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Lock & Key Hotel?
    No, unfortunately, but there's discounted parking nearby.
  • Are pets allowed at Lock & Key Hotel?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Lock & Key Hotel?
    You can check in from noon to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Lock & Key Hotel?
    Yes, there's an on-site restaurant. Nearby restaurants include Pattersons (1-min walk), Bem Brasil (2-min walk) and Filter and Fox (2-min walk).

Recent reviews

Superb 9.2 From 48 reviews

Exceptional 10.0
Fantastic value. Excellent stay.
Sarah, gb1 night trip
Exceptional 10.0
Great customer service
Overnight stay and we were fortunate to time it for the hotels 2nd birthday party. Great service from reception and the bar. Must call out the manager Luke who is brilliant. Contacted us before the stay to check on arrival etc. And was then very attentive during the one night stay to make sure everything was ok. Just the right level of care. Good location just across the road from Liverpool One and plenty of good bars and restaurants along Duke St. clean, comfy room which was also very quiet (room 11
John, gb1 night trip
Exceptional 10.0
Fantastic place, lovely service!
Rooms are lovely and quirky. Location is excellent, walking distance from restaurants, docks, shopping mall, conference centre etc...the service was excellent and all the staff were super friendly! Will come back.
Jessie, gb4 night business trip
Exceptional 10.0
Quirky and cool. Super staff.
The hotel is quirky and initially nondescript. A very warm and helpful welcome from Luke and a spacious room made it a fab stay. Will deffo be back.
Fraser, gb1 night trip
Good 6.0
Good location but disappointed
I booked this as a bit of a luxury boutique hotel treat for a celebration weekend with my husband. It wasn’t that cheap, about £160 and £220 per night respectively. So at this price range, and looking at the photos I had high expectations. However the design ideas are great, the execution is poor, the finish in the room wasn’t great, paint work needing to be topped up where fittings had been moved, or small holes needing re plastering. Other small things like the floor of the bathroom being water marked, no toilet roll holder (toilet rolls balanced on heated towel rail) no shelf for toiletries or glasses in bathroom. Also randomly a shower curtain pole but no shower curtain. Additionally when paying for a premium boutique hotel it’s nice to have a good selection of trans and coffee in the room ( not sachets of Nescafé and only normal tea bags) - it may seem like small niggles and if I’d been paying around the £80-£100 mark per night I would be fine with this. Yet at the higher price bracket these things matter. Location is great for the less touristy quirky bars, and I would stay again if the price was much less. It is a shame as the design looks great, but it’s just let down by not been well finished off and lacks the little extra touches. It’s a shame as has great potential, wouldn’t take too much to make this right.
gb2 night romance trip
Exceptional 10.0
Lovely hotel. Great location
Really comfortable hotel. Nice warm welcome. Polite friendly staff. Comfortable room. Great breakfast!
Shelley, gb1 night romance trip
Exceptional 10.0
Great hotel
Great hotel. Ideal location, friendy and helpful staff and a lovely restaurant. Would definitely be our choice for a return trip.
nicola, gb1 night romance trip
Exceptional 10.0
For a small hotel this hotel went over my expectations. Comfortable, modern and very friendly staff I would highly recommend anyone staying in this hotel, as I will definetly be coming back to stay again.
shanice, gb1 night trip
Exceptional 10.0
An excellent stay, close to everything you need.
Had a very comfortable stay, the reception staff couldn’t have been any more accommodating and helpful. Would definitely recommend.
Chelsea, gb1 night business trip
Good 6.0
Nice but......
Overall a really nice hotel but the room we stayed in had the hardest pillows which gave us neck pains (we eventually rolled up some bath towels to use as pillows) and also a fire alarm with green light which flashed very few seconds so we didn’t get any sleep.
Gavin, gb1 night romance trip

Lock & Key Hotel

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