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Upmarket beach resort with spa, near Garuda Wisnu Kencana Cultural Park
Beautiful property and staff were really accommodating. The spa was overpriced and the…
Feb 27, 2020
One of the best hotels we’ve stayed in with clean modern rooms, brilliant infinity pool…
Jan 9, 2020
This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Rollaway beds are available for IDR 660000 per night
Buffet breakfast is offered for an extra charge of IDR 240000 for adults and IDR 120000 for children (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of IDR 390000 per vehicle (one-way)
Area shuttle service is offered for an extra charge
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pool access available from 6:00 AM to 8:00 PM.
Children under 12 years old are not allowed in the spa without adult supervision.
Guests can rest easy knowing that there's a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Contactless check-in and contactless checkout are available.
Individually wrapped food options are available for breakfast, lunch and dinner.
Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.
Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
I found nothing at all that I would have any reason to complain about. It’s also very good value.
7 night trip, Apr 8, 2019
Verified Expedia guest review
We spent three lovely days lounging by the pool and enjoying the peace and quuetness.
3 night trip, Nov 8, 2018
Verified Expedia guest review
Really enjoyable stay. Plus points was the breakfast, pool; the service of the staffand the "departure lounges" (this was a room you could relax in front of a tv, get showered and freshened up if you had a PM or evening departure after you had checked out at midday - a great concept that more hotels should offer!) Only minor negative points was like every other new building the bedroom walls are paper thin and you can hear everything and a shuttle bus in the evening to the local town would be helpful (but it's only a 20 min walk)
Steven, 4 night romance trip, Sep 8, 2018
Verified Hotels.com guest review
Hotel is excellent, the staff couldn’t do more to try to help. Highly recommended.
1 night romance trip, Aug 29, 2018
Verified Hotels.com guest review
Incredible hote! Luxury for a few days. Would definitely recommend. Hotel staff was so accommodating.
3 night trip, Aug 14, 2018
Verified Expedia guest review
Our whole stay was amazing, and every single one of the staff are attentive, friendly and look after you so well. Our room was super spacious and stylishly decorated. The only slight downside was it was a little cold and the air conditioning is automatically switched on to cold, when you close the doors, so we couldn’t make it much warmer! The glass shower doors also made showering lack privacy, but this was only really an issue for us travelling as friends- and the room was big enough to get around this when trying. Other than this, it was perfect. The sea views are stunning, especially at sunset. The food is gorgeous- we tried breakfast, lunch and dinner here and were so impressed. The pool is huge, with great floating bean bags to relax on and an infinity pool to look out on the ocean. They have a great gym too. Everywhere is easily accessible from the hotel as they are more than happy to organise transport. The staff really make this place though, and it is clear how hard they all work. Every single member of the team- the pool guys, the bar tenders, the chefs, the concierge, the security etc- always greeted us with a smile and friendly conversation. Little things like conversing with the taxi drivers to ensure we wouldn’t be charged too much and have a ride home, to moving sunbeds half way across the deck to keep us in the sun, made us feel so well looked after and made it the most relaxing end to our holiday.
Katherine, 4 night trip, Jul 21, 2018
Verified Expedia guest review
Had a pleasant and excellent stay at the hotel. The staff is particularly courteous and helpful.
Arun, 7 night trip, Jun 5, 2018
Verified Expedia guest review
Our experience was outstanding on site, great service and room was excellent. Comfort of bed is really a plus at Renaissance...top plus! Breakfast five stars! The only complain I have is the customer service on the phone, prior to arrival. Had a very hard time trying to get information a needed for the booking and promises to have calls back that never happened. But the staying was great!
Patricia, 1 night trip with friends, Dec 15, 2020
Verified Hotels.com guest review
Amazing place and friendly staff, nice view, comfort breakfast, highly recommended for family and next holiday
Tan, 1 night family trip, Dec 10, 2020
Verified Hotels.com guest review
I stayed here for a night and they made it impossible not to like. Fast check-in, good room near the pool and breakfast area. The down part was the hot water is off few times and we had to call the technician to check and fix it. Otherwise, everything is good and would stay there again in the future :)
1 night trip with friends, Oct 10, 2020
Verified Expedia guest review
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