Hotel Canek

Photo gallery for Hotel Canek

Primary image
Balcony
Balcony
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Hotel Canek

Hotel Canek

3.0 star property
3-star hotel in Palenque

7.4/10 Good

15 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Av. 20 de noviembre No. 43, Colonia Centro, Palenque, CHIS, 29960
Main amenities
  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Picnic area
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 13 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Canek

3-star hotel
A round-trip airport shuttle, a terrace and a garden are just a few of the amenities provided at Hotel Canek. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks include:
  • Free self-parking
  • Bike hire, smoke-free property and concierge services
  • A front desk safe, a 24-hour front desk and luggage storage
Room features
All guest rooms at Hotel Canek feature comforts, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies or patios, coffee/tea makers and ceiling fans

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay free

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 200 per vehicle

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

Also known as

Hotel Canek Palenque
Canek Palenque
Hotel Canek Hotel
Hotel Canek Palenque
Hotel Canek Hotel Palenque

Frequently asked questions

Does Hotel Canek offer free cancellation for a full refund?
Yes, Hotel Canek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Canek?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Canek?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Canek?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Canek?
Yes, an airport shuttle is available. The charge is MXN 200 per vehicle.
What are the check-in and check-out times at Hotel Canek?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Canek and nearby?
Hotel Canek has a picnic area and a garden.
Are there restaurants at or near Hotel Canek?
Yes. Nearby restaurants include Coffee Home (3-min walk), Sopes Morelos (4-min walk) and Rincon Chiapaneco (4-min walk).
Does Hotel Canek have any outdoor private spaces?
Yes, every room features a balcony or patio.

Overall score and ratings

7.4

Good

8.6/10

Cleanliness

8.0/10

Staff & service

8.7/10

Amenities

7.4/10

Property conditions & facilities

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very good

Tania, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Decent basic accommodation but nothing more.
This hotel offers basic accommodation, with a pretty roof garden, at a good price, but nothing more. That's fine, but travelers should be aware of a few things: 1. The hotel only accepts cash. Make sure that you have sufficient Mexican currency to pay for your entire stay at check-in. 2. The front door is kept locked at all times from the outside (a pain in the neck) and the inside (a fire hazard). The receptionist unlocks it for you -- if someone is at the reception desk, which is not staffed full time nor late at night. 3. The airport transportation offered in the listing is not free. They quoted me 500 pesos for a round trip. I declined, and took an airport taxi for 200 pesos to the hotel, and a city taxi for 150 pesos back to the airport. 4. There was no coffee maker nor iron in the room, nor shampoo, despite being described in the listing. I might have received those if I had asked, but they were not provided in the room despite what the listing said. The receptionist kindly gave me a snack tray of fruit, a sweet roll, and bottle of water. If street noise bothers you, this may not be the place for you, by the way. So, it's okay, but not great. Basic accommodation.
Alec Evan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

José, 1-night trip
Verified Expedia guest review

8/10 Very good

la ubicacion perfecta justo a la vuelta del parque central, el unico detalle q una de las camas ya se le sentian los resortes. de lo demas el personal muy amable. ademas cuentan con una palapa en la parte superior super comoda con hamacas
2-night family trip
Verified Expedia guest review

8/10 Very good

ミネラルウオーター
ベッドメーキングは毎日されてましたが、ミネラルウオーターの2泊目以降のサービスはありませんでした。
3-night trip
Verified Hotels.com guest review

2/10 Poor

Une mauvaise nuit. Nous étions 4 dans la chambre. Le matelas de mon lit très inconfortable. Je sentais les ressorts à chaque mouvement.. Dans une salle la télé allumée et avec le son très fort jusqu’à 1 h du matin et de 6 h du matin des personnes parlaient fort dans le couloir. La télé et les gens qui parlaient n’étaient pas des clients...mais des responsables de l’hôtel.
rosa maria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Bien situé Personnel sympathique et disponible Climatisation Propreté irréprochable A conseiller sans retenue
3-night trip
Verified Expedia guest review

6/10 Good

Necesita un baño más presentable. Bueno para grupos grandes..
Mario, 1-night trip
Verified Expedia guest review

8/10 Very good

No se debería considera como hotel, es mas bien una posada.
2-night trip
Verified Expedia guest review