Skip to main content

Grand Cititel Hanoi Hotel & Spa

Property class: 4
Hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

In the heart of Hanoi, Grand Cititel Hanoi Hotel & Spa offers a tranquil retreat. Start your day with breakfast at The Shii Kitchen, then stay connected with in-room WiFi and explore nearby Hoan Kiem Lake. Guests rave about the helpful staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 24-hour fitness centre
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Cruise ship terminal shuttle

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is £49
includes taxes & fees
9 May - 10 May

Why we love this property

Wellness sanctuary
A full-service spa offers aromatherapy, facials, and Thai massages in serene treatment rooms. The 24-hour gym completes this rejuvenating escape.
Sleep like royalty
Premium bedding, pillowtop mattresses, and hydromassage showerheads create a luxurious retreat. Blackout drapes ensure peaceful slumber.
Work and play perfected
Located in the city centre and entertainment district, this hotel offers a 24-hour business centre and massage services. A bar and spa await after meetings.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Double Room

Superior Double Room | Premium bedding, pillow-top beds, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Double Room

7.6 out of 10
Good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite City View Room

Suite City View Room | Premium bedding, pillow-top beds, in-room safe, desk

Suite City View Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | City view

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Twin Room

Suite Twin Room | Premium bedding, pillow-top beds, in-room safe, desk

Suite Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Grand Deluxe Room

Grand Deluxe Room | Street view

Grand Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Luxury Room

Luxury Room | Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, pillow-top beds, in-room safe, desk

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

Premium Suite Room With City View | Premium bedding, minibar, in-room safe, desk
Hanoi Royal Premium Hotel
Old Quarter
  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 1,452 reviews
The price is £46
includes taxes & fees
8 May - 9 May
Hanoi Royal Premium Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
13B Tong Dan, Hoan Kiem District, Hanoi

What's nearby

  • Hanoi Opera House - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • Hanoi Old Town Night Market - 13 min walk - 1.2 km
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 1.3 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 22 min walk
  • Hanoi Railway Station - 28 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Backstage - ‬3 min walk
  • ‪Nom - 3 Ngô Quyền - ‬3 min walk
  • ‪Circle K Trần Quang Khải - ‬1 min walk
  • ‪Lý Club - ‬2 min walk
  • ‪Cafe Muối - ‬1 min walk

About this property

Grand Cititel Hanoi Hotel & Spa

When you stay at Grand Cititel Hanoi Hotel & Spa, you'll be in a great location, within a short 10-minute walk of Hanoi Opera House and Hoan Kiem Lake. You can visit the spa to indulge in hot stone massages, facials or aromatherapy, and The Shii Kitchen serves breakfast, lunch and dinner. Other features include a 24-hour fitness centre and a bar/lounge. Fellow travellers say great things about the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 98 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)*
    • Cruise terminal shuttle*
DONE

Off-site

    • Area shuttle within 30 kilometres*
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre (538 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

The Shii Kitchen – This buffet restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 500000 per vehicle (one-way. Maximum occupancy 3)
  • Cruise ship terminal shuttle, train station pick-up and train station drop-off services are offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 700000.0 per day
  • Airport shuttle service for children up to age 18 costs VND 500000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Grand Cititel Hotel
Grand Cititel Hanoi
Grand Cititel
Cititel Hanoi & Spa Hanoi
Grand Cititel Hanoi Hotel
Grand Cititel Hanoi Hotel Spa
Grand Cititel Hanoi Hotel & Spa Hotel
Grand Cititel Hanoi Hotel & Spa Hanoi
Grand Cititel Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Grand Cititel Hanoi Hotel & Spa offer free cancellation for a full refund?

Yes, Grand Cititel Hanoi Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Cititel Hanoi Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Cititel Hanoi Hotel & Spa?

Sorry, there's no on-site parking at Grand Cititel Hanoi Hotel & Spa.

Is an airport shuttle service offered by Grand Cititel Hanoi Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 500000 per vehicle one-way.

What are the check-in and check-out times at Grand Cititel Hanoi Hotel & Spa?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at Grand Cititel Hanoi Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and make the most of other amenities such as a 24-hour fitness centre.

Are there restaurants at or near Grand Cititel Hanoi Hotel & Spa?

Yes, there's an on-site restaurant, The Shii Kitchen.

What's the area around Grand Cititel Hanoi Hotel & Spa like?

Grand Cititel Hanoi Hotel & Spa is in Old Quarter, a short 8-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Opera House. Travellers say that the local area is very central perfect for sightseeing.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grand Cititel Hanoi Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

8.0

Location

9.8

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a large selection of dishes and superb service. (54 reviews)
  • The property offers excellent Wi-Fi with fast and reliable connections, making it suitable for business travelers. (5 reviews)
  • The property's restaurant served great food, especially breakfast, with a nice view and good service. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Restaurant
Food
Bed
Cities
Walking
Trip

Reviews

Verified

10/10 Exceptional

After a poor experience at another hotel in Hanoi, this hotel ticked all the boxes. Clean, friendly and helpful staff and a lovely breakfast
Iain, 2-night trip
Verified

10/10 Exceptional

Comfortable room, helpful staff, nice breakfast.
Mallory, 2-night trip
Verified

10/10 Exceptional

Great hotel in Hanoi, particularly the staff at reception: Jenny, Patrick and Thomas. Will return again
Jonathan, 1-night trip
Verified

10/10 Exceptional

Great staff, Thomas. Lisa, ivy, Toni and Bryan. I would stay again
matthew, 3-night trip
Verified

10/10 Exceptional

Excellent hotel will outstanding buffet breakfast. Close to all the attractions, yet pretty quiet once you are inside.
ILYA, 3-night trip
Verified

10/10 Exceptional

Nice staff, quiet rooms
Sinead, 1-night trip
Verified

10/10 Exceptional

Hotel was nice and quaint with an amazing breakfast and great staff!
Tanner, 1-night trip
Verified

10/10 Exceptional

Clean, friendly staff & comfortable rooms.
Rachel, 1-night trip
Verified

10/10 Exceptional

Great place to stay Mr Thomas was excellent
Chandra, 1-night trip
Verified

6/10 Good

Good location and great friendly staff to meet with. The breakfast was pretty good as well. However, I was quite disappointed that the Luxury Studio Suite (the most expensive room on the property) didn’t have a window in the room.
David, 4-night trip
Verified

10/10 Exceptional

Located in the heart of Hanoi! The location is great and makes it easy to get anywhere. The room is nice and comfortable with everything you need, and the young staff are very friendly.
Satoko, 1-night trip
Verified

10/10 Exceptional

Good location
Henry, 4-night trip
Verified

8/10 Very good

Great location for staying in the old town area!
Amber, 1-night trip
Verified

10/10 Exceptional

Everything was good. Very nice service, friendly.
Dorota, 4-night trip
Verified

10/10 Exceptional

Was very nice to stay.
William, 3-night trip
Verified

10/10 Exceptional

Comfortable, nice staff and very quiet. Great breakfast buffet.
Kathleen, 5-night trip
Verified

10/10 Exceptional

Best value. Room is clean and efficient. Staff are friendly and helpful.
Huan, 2-night trip
Verified

10/10 Exceptional

In New York, this would be 1-2k/night. Beautiful hotel, great rooftop, awesome staff, decent buffet.
Nadimul, 1-night trip
Verified

6/10 Good

The rooms are small .Bethrooms are tiny. Even with available rooms could not check in until after 1pm. Breakfast had not signs for allergies and vegetarian food.
Jyotindrakumar, 1-night trip
Verified

10/10 Exceptional

Very nice hotel for the value. Quiet yet central location
Amanda, 3-night trip
Verified

10/10 Exceptional

Great spot to explore Hanoi. Close to the centre, nice rooms and a great Skybar.
Jack, 3-night trip
Verified

8/10 Very good

Many local restaurants around Hotel
Junji, 5-night trip
Verified

10/10 Exceptional

Very clean, comfy, personnel friendly, very good breakfast
Luis, 1-night trip
Verified

10/10 Exceptional

Great hotel to stay

Please note that you have to walk an alley into the hotel lobby. Great location and not so quiet room as we can learn people talking outside.
Eric Kiam Cheng, 4-night trip
Verified

6/10 Good

Smell and small
Daphne, 3-night trip