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Casa Caribe Star

Photo gallery for Casa Caribe Star

Beach/ocean view
View from room
Double Room | Minibar, iron/ironing board, bed sheets
Double or Twin Room | Minibar, iron/ironing board, bed sheets
Double or Twin Room | Minibar, iron/ironing board, bed sheets

Overview of Casa Caribe Star

Casa Caribe Star

2.5-star property
Waterfront Ciénaga de Zapata guesthouse with restaurant

7.6/10 Good

22 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pet-friendly
  • Airport transfer
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Map
Av. Los Toros, Cienaga de Zapata, Ciénaga de Zapata, Matanzas, 43000

About this area

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Jorge & Ivis - 2 min walk
  • Restaurant - 3 min walk
  • Terraza - 4 min walk
  • Cafetería La Flor del Caribe - 5 min walk
  • Casa Francy - 7 min walk

About this property

Casa Caribe Star

A great choice for a stay in Ciénaga de Zapata, Casa Caribe Star features an airport shuttle. Free self-parking is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, scuba-diving and snorkelling. Other highlights include a terrace and a garden.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 3 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 8:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Beach nearby
  • Free bikes nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Television in common areas

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Towels

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts cash.

Also known as

Casa Caribe Star Guesthouse Playa Larga
Casa Caribe Star Guesthouse
Casa Caribe Star Playa Larga
Casa Caribe Star Guesthouse
Casa Caribe Star Ciénaga de Zapata
Casa Caribe Star Guesthouse Ciénaga de Zapata

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Casa Caribe Star?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Casa Caribe Star?
Yes, pets stay free.
Is parking offered on site at Casa Caribe Star?
Yes, there's free self parking.
Is an airport shuttle service offered by Casa Caribe Star?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Casa Caribe Star?
You can check in from 2 PM - 8:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Casa Caribe Star and nearby?
Have fun with nearby activities such as boat tours, cycling and hiking. Additional recreation nearby includes ecotours. Casa Caribe Star also has a garden.
Are there restaurants at or near Casa Caribe Star?
Yes, there's an on-site restaurant. Nearby restaurants include Restaurant (3-min walk), Terraza (4-min walk) and Cafetería La Flor del Caribe (5-min walk).
What's the area around Casa Caribe Star like?
Casa Caribe Star is located a short 19-minute walk from Larga Beach.

Reviews

7.6

Good

8.1/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

8.1/10

Property conditions & facilities

4.5/10

Eco-friendliness

Reviews

2/10 Poor

Avoid- place feels like a tourist trap!
Sad to say this was the worst place (out of 5) we stayed during our time in Cuba- it's listed as a casa particular (stay in a family guest house) but from the moment we arrived, we were made to feel like an inconvience, rather than guests and noone was ever onsite to help. We were overcharged for everything (breakfast, lunch, bottles of water were double the price for the area) so we ended up going to local bars and other casas instead. Felt like a real tourist trap! Would definitely recommend staying at other casas in the area, as Playa Larga is beautiful and the locals are really friendly generally!
Hannah Louise, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Ronald, 2-night trip
Verified Expedia guest review

4/10 Fair

Terrible Casa!
WE WOULD JOT RECOMMEND THIS CASA! By far the worst one we’ve stayed in. The owner doesn’t offer any customer service. Toilet didn’t work pretty much most of the time of our stay and wasn’t fixed. As is common in Cuba you cannot put toilet paper in the toilet - an open bin was provided which wasn’t emptied for our 3 day stay (everywhere else we stayed emptied them daily). Showers only produce drips of water - almost impossible to use or to wash hair. Front door mat provided as bath mat! Sink had no plug so couldn’t have a decent wash either. Sheets were torn, no where to hang anything except one hook on back of door. Electric sockets loose with n wall. Air con when it worked was VERY noisy - couldn’t possibly sleep with it on. Breakfast wasn’t great - very salty ham, a slice of cheese, one egg and small plate of fruit. Finally - a pet tortoise was being kept in a metal sink with just a brick and no food or water - very cruel! Very disappointed as all other casas that we’ve stayed in have been brilliant!
Melanie, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This was our absolute favorite casa during our trip around Cuba. The house is right by the water and the garden is so lush with green foliage from banana trees and palm trees. The room was clean and the view from the spacious balcony was lovely. The best of all, the owner was such a friendly helpful man. He helped us organize a day trip to good spots so we could make most out of the little time we had in Playa Larga (24 hours). We also had all our meals here. Everything was inexpensive. Highly recommend!
1-night trip with friends
Verified Expedia guest review

8/10 Very good

The accomodation were nice just instead of the kitchen on pictures we had toilet, the location is good, near to the beach, the stuff was nice and helpful. In this location is in general a lot of mosquitos.
2-night trip
Verified Expedia guest review

8/10 Very good

Alles gut. 😀
Mario, 4-night family trip
Verified Expedia guest review

2/10 Poor

2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Cristina, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Casa situé près d’une plage peu propre Chambre bien mais absence d’un minimum de produit de toilette Beaucoup de services annoncés ne sont pas dispo Photo sur le site ne correspond pas à la réalité notamment canapé sur la terrasse qui est en réalité bon pour le décheterie, n’avons pas vu de hall avec tele, propriétaire peu polyglotte !!! Avons mangé du crabe sur place car aucun restaurant a proximité…le prix du repas nous semblait excessif Peu de renseignements pour des visites locales notamment le park Zapata à proximité dont le propriétaire ignorait l’endroit de la vente des billets d’entrée et leur tarif Attention au bar avec terrasse à proximité qui n’a pas de carte de boissons et qui annonce après consommation des prix dignes d’une capitale européenne…. Surtout a éviter Dommage… dés effort à faire pour être a la hauteur du tarif qui ne se justifie pas
robert, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Erich, 2-night trip
Verified Hotels.com guest review