Lacasa Sapa Hotel

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1 bedroom, premium bedding, memory-foam beds, minibar
1 bedroom, premium bedding, memory-foam beds, minibar

Overview of Lacasa Sapa Hotel

Lacasa Sapa Hotel

3.5 star property
Beaux Arts hotel with full-service spa, connected to the convention centre, near Sapa Museum

9.0/10 Superb

61 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is £32
Price available on 29/8/2022
Map
08B Thac bac, Sa Pa, Lao cai, 330000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Lao Cai Train Station - 32 min drive
  • Airport shuttle (surcharge)

About this property

Lacasa Sapa Hotel

Lacasa Sapa Hotel offers an airport shuttle (available 24 hours). Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the coffee shop/cafe. A bar/lounge, a snack bar/deli and a terrace are other highlights. The overall property condition and breakfast get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Free uncovered on-site extended parking
  • On-site parking is limited
  • On-site parking includes off-street options
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay free
  • Children's menu
  • Outlet covers

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Full-service spa

Accessibility

  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lacasa Spa. Services include hot stone massages and Thai massages. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Lacasa Bar – Overlooking the garden, this bar specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 120000 for adults and VND 120000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 300000 per person
  • Early check-in can be arranged for an extra charge of VND 300000 (subject to availability)
  • Late checkout can be arranged for an extra charge of VND 300000 (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per night
  • Airport shuttle service for children between the ages of 3 and 18 costs VND 300000
  • Guests must contact this property in advance to reserve rollaway/extra beds and high chair

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

On-site parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Lacasa Sapa Hotel Sa Pa
Lacasa Sapa Sa Pa
Sa Pa Lacasa Sapa Hotel Hotel
Lacasa Sapa
Hotel Lacasa Sapa Hotel Sa Pa
Hotel Lacasa Sapa Hotel
Lacasa Sapa Hotel Hotel
Lacasa Sapa Hotel Sa Pa
Lacasa Sapa Hotel Hotel Sa Pa

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

4/10 Fair

Hotel is as expected. Bathrooms are nice and large, rooms are basic. Breakfast was below average I felt but convenient. Staff was helpful in giving advice however, the day we arrived we asked them to organize transportation for us from Sapa to Ha Giang. We were then only able to work with the one employer we originally asked. Times and prices kept changing. In the end we were told it's a limosine van (upgrade) for 400k (a 'special' price the hotel got us). Our limosine was a 15 person van. We had 24 people including a baby with three people standing bent over in it at one point plus all the luggage. Everyone else only paid 200k (my friend I was travelling with speaks vietnamese). Our hotel also did something crazy with our money and didn't give us a ticket, so the beginning of the trip involved the driver threatening to leave us on the side of the street having already left the Sapa town. The back door opened twice and to top it off the person next to me threw up. It was honestly my worst travel experience. I emailed the hotel to inform them about our experience and they didn't respond despite being very respondent previously. Overall, I wouldn't recommend this hotel and left feeling disappointed.
Sarah, 3-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Friendly Staff
Nice place to stay friendly and helpful staff. Very good location
Jieun, 14-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Value For Money Stay.
Very welcoming and helpful staff. We arrived early morning, having caught the train from Hanoi, they checked us in early (within half an hour of arrival, which gave us the chance to enjoy the breakfast buffet before settling into our room). Hotel is in a good location, a few minutes walk to the town square, with plenty of restaurants/bars. All in all, highly recommended.
Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

it’s a beautiful hotel with great location. Overall stay was wonderful. Staff is very accommodating and helpful. Emma in particular made our stay even more special, Got us an upgrade and arranged everything for us.
2-night romance trip
Verified Expedia guest review

8/10 Very good

I would like to thank the kitchen staff for their endless help whenever i ask for service. For the check in counter i think please be more accommodative when we need your assistance. When we ask for room to be on same floor for our convenience please do help. Many to say but i just say you can be just rated as 2 star
Anonymous, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Mona, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Good choice in Sapa
Great hotel, with fantatsic location, slightly away from city circle but nice dining options, very good breakfast with wide selection of western and asian options, pleasant staff and very efficient
Mandeep, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Thr staff is really friendly and they try to help you at any cost. Also the location is near everything.
Mary, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lotem, 1-night business trip
Verified Hotels.com guest review