Destination
Guests
All properties in Canela, Rio Grande do Sul State, Brazil

Hotel Alto da Serra

City centre hotel in Canela

  • Free buffet breakfast, free WiFi and free parking
From
£24

Image gallery

  • Garden
  • Garden
  • Luxury Apartment - Bathroom
  • Standard Apartment - Bathroom
  • Garden
Garden. Image 1 of 39.
1 / 39Garden
Rua Borges de Medeiros, 999, Canela, 95670-000, RS, Brazil
8.6.Fabulous.
See all 43 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 20 guestrooms
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Garden
  • Front desk safe

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains

What’s around

  • Heart of Canela
  • Cathedral of Our Lady of Lourdes - 5-minute walk
  • Joao Correa Square - 8-minute walk
  • Teatro Municipal de Canela - 9-minute walk
  • Stone House Theater - 10-minute walk
  • Canela Automobile Museum - 20-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Chalet
  • Standard Apartment
  • Luxury Apartment
  • Standard Apartment

Location

Rua Borges de Medeiros, 999, Canela, 95670-000, RS, Brazil
  • Heart of Canela
  • Cathedral of Our Lady of Lourdes - 5-minute walk
  • Joao Correa Square - 8-minute walk

What’s around

Landmarks

  • Heart of Canela
  • Cathedral of Our Lady of Lourdes - 5-minute walk
  • Joao Correa Square - 8-minute walk
  • Teatro Municipal de Canela - 9-minute walk
  • Stone House Theater - 10-minute walk
  • Canela Automobile Museum - 20-minute walk
  • Steam World - 36-minute walk
  • Canela Fashion Museum - 38-minute walk
  • Alpen Park - 43-minute walk
  • Pinheiro Grosso Municipal Park - 43-minute walk
  • Parque Terra Magica Florybal - 44-minute walk

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) 95-min drive

At a glance

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Room service
  • Microwave in a common area
  • Fridge in a common area

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1995
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Television in common areas

Languages Spoken

  • Portuguese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 26-inch LCD TV

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Small print

Also known as

  • Hotel Alto da Serra Hotel
  • Hotel Alto da Serra Canela
  • Hotel Alto da Serra Hotel Canela
  • Hotel Alto da Serra Hotel
  • Hotel Alto da Serra Canela
  • Hotel Alto da Serra Hotel Canela

Policies

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with a photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

This property does not have lifts.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 2 PM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Empório Canela (5-min walk), Ristorante Dile Valduga (5-min walk) and Toca da Bruxa (6-min walk).
  • Hotel Alto da Serra has a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Um local agradável ,e ótimo atendimento.

    Francine, 2 night family trip, Jul 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muito confortavel a acomodação, com certeza iremos novamente.

    ANA PAULA, 2 night family trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Boa

    Caio, 2 night trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente.

    VIVIANE, 3 night family trip, Jan 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    muito boa

    Fabiano, 5 night family trip, Dec 29, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Hospedagem bem localizada

    Hospedagem razoável, bem localizado, a duas quadras da Igreja Matriz, funcionários prestativos, café da manhã básico mas cumpre é para ficar poucos dias, acho que falta uma área externa com mesas.

    katia, 2 night family trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ambiente familiar

    Pousada familiar, o atendimento foi muito receptivo e o café da manhã foi bem gostosinho para uma pousada.

    VALQUIRIA, 2 night family trip, Nov 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    BOA

    INSTALAÇÕES RAZOÁVELMENTE BOAS MAS COM POUCAS ÁREAS DE CONVIVÊNCIA

    3 night trip, Oct 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Indico

    Hotel em ótima localização, limpeza excelente, colaboradores muito educados!! Com certeza recomendaria!!

    Rafael, 3 night family trip, Oct 9, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Razoável

    Luciano, 2 night family trip, Aug 28, 2020

    Verified Hotels.com guest review

See all 43 reviews