Getting checked in was super easy and as well as making sure deposits were secure. But what killed me about this place was the stairs. Now, I normally dont have any issues climbing stairs. But when you have luggage, your friends have luggage, it tends to be a bit much when you are on the 8th floor. There are no lifts/elevators for this place, so if you are handicap and looking to stay here, please dont do this to yourself. You will be frustrated with even reaching the first room since you still have to go up stairs. The bed/couch was comfortable, and it was a bonus when we were able to open the windows and have a good breeze roll through the apartment. It was nice to be able to take a quick 2 minute walk to the market/grocery store right down the street to cook a nice dinner too.We ended up having to throw out some of the refrigerated items on the morning of our check out. We had just gotten back from being in Paris and were trying to plug in our phones to charge for the night, and we lost power to the WHOLE apartment. We tried calling the provided emergency line to see if we could have some assistance to get the power back on, after we followed the directions they had listed on the power box to get it back ourselves. We left three phone messages trying to reach someone and an email. There was no response. So we had to take turns in the middle of the night to charge our phones in the hallway where there was still power. Didn't get a hold of anyone till AM.