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CoolRooms Palacio de Atocha

Photo gallery for CoolRooms Palacio de Atocha

Outdoor pool
Premium bedding, down duvets, memory-foam beds, minibar

Overview of CoolRooms Palacio de Atocha

VIP Access

CoolRooms Palacio de Atocha

4.0 star property
4-star hotel with outdoor pool, near Puerta del Sol
9.8 out of 10 Exceptional
9.8/10 Exceptional

580 verified guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Calle de Atocha 34, Madrid, Madrid, 28012
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Madrid Centro
  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 8 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk
  • Prado Museum - 11 min walk
  • Royal Palace of Madrid - 15 min walk
  • Gran Via Street - 18 min walk
  • Puerta de Alcalá - 19 min walk
  • El Retiro Park - 26 min walk
  • WiZink Center - 40 min walk
  • Plaza de Santa Ana - 2 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Atocha Cercanías Station - 16 min walk
  • Madrid Atocha Station - 16 min walk
  • Anton Martin Station - 2 min walk
  • Tirso de Molina Station - 6 min walk
  • Sol Station - 7 min walk
  • Airport shuttle (surcharge)


  • Lateral - 2 min walk
  • Café Central - 2 min walk
  • Casa Alberto - 3 min walk
  • Mauna Loa - 2 min walk
  • Castizo de Plaza del Ángel - 2 min walk

About this property

CoolRooms Palacio de Atocha

Putting you in a great location, within a short 10-minute walk of Puerta del Sol and Plaza Mayor, CoolRooms Palacio de Atocha offers an airport shuttle (available 24 hours) for EUR 70 per person one-way. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar, a terrace and a garden are other highlights at this upmarket hotel. The helpful staff and breakfast get great marks from fellow travellers. The property is only a short walk to public transportation: Anton Martin Station is steps away and Tirso de Molina Station is 6 minutes.


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (EUR 32 per day)


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages


  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 16 for children
  • Airport shuttle service is offered for an extra charge of EUR 70 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds


  • Self-parking costs EUR 32 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

Does CoolRooms Palacio de Atocha offer free cancellation for a full refund?
Yes, CoolRooms Palacio de Atocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at CoolRooms Palacio de Atocha?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at CoolRooms Palacio de Atocha?
Yes, there's an outdoor pool.
Are pets allowed at CoolRooms Palacio de Atocha?
Sorry, pets aren't allowed.
Is parking offered on site at CoolRooms Palacio de Atocha?
Yes. Self-parking costs EUR 32 per day.
Is an airport shuttle service offered by CoolRooms Palacio de Atocha?
Yes, an airport shuttle is available. The charge is EUR 70 per person one-way.
What are the check-in and check-out times at CoolRooms Palacio de Atocha?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at CoolRooms Palacio de Atocha?
No, this hotel doesn't have a casino, but Casino de Madrid (8-min walk) and Casino Gran Via (12-min walk) are both nearby.
What is there to do at CoolRooms Palacio de Atocha and nearby?
CoolRooms Palacio de Atocha has an outdoor pool and a garden.
Are there restaurants at or near CoolRooms Palacio de Atocha?
Yes, there's an on-site restaurant.
What's the area around CoolRooms Palacio de Atocha like?
CoolRooms Palacio de Atocha is in Madrid Centro, a short 2-minute walk from Anton Martin Station and 5 minutes' walk from Puerta del Sol. Our travellers say that the local area is very central.







Staff & service




Property conditions & facilities




10/10 Exceptional

Best hotel in madrid
I love this hotel. Wonderful room and location!
Ann Marie, 2-night trip
Verified guest review

10/10 Exceptional

2-night trip with friends
Verified guest review

10/10 Exceptional

Edgar Uziel, 1-night trip
Verified guest review

10/10 Exceptional

Great location
Location is excellent. Very quiet , even though its on a very busy street. Staff was very welcoming and helpful.
Kathy, 3-night trip
Verified guest review

2/10 Poor

Fancy looking but poor execution
I had reserved this hotel for my girlfriend and her friend to celebrate my girlfriend's birthday, however, once they arrived, they experienced the following two impacting issues: First issue: Payment and identification verification 1. Hotel claimed to not have received the payment although it was previously confirmed by the hotel itself through the chat window; this inconvenience caused her friend to have to also make payment. Having two payments made and on top of taking the hotel five days to verify payment, they were dishonest on the reimbursement, claiment to have made it but when asked for proof they admited to not have proceeded. 2. Regarding the ID verification, the credit card used by my girlfriend had no name imprinted on the physical card itself, to convince the hotel, my girlfriend used the last four digits along with her payment statement which shows her name, backing it up with passport, and other forms of ID; the receptions and the supervisors denied this two step verification because of the hotel rule was that it must have the name imprinted on the credit card rather than having the logic and providing a good service instead. Second issue: Hotel upkeep (Fancy looking but poor execution) 1. Four euros for a bucket of ice. 2. For the birthday celebration, the hotel gave a couple of sweets, explaining the sweets were the ones the king would give to his mistresses which I found to be offensive. 3. Showers didn't have cold water and was not fixed.
Sulbi, 2-night trip with friends
Verified guest review

8/10 Very good

Generally nice hotel with a few odd quirks
The hotel was generally lovely with some idiosyncrasies: 1. The room doors slam and are audible from our room. So when the neighbours go in and out, you feel the walls shake. 2. The hotel pool is a dipping pool. And no one uses it because it’s awkward when there’s about 20 people milling about fully dressed sipping cocktail or playing with their phones while you’re the only one dipping (it’s too small for a proper swim); 3. In our room, which was very nice, the WC is frosted glass and open at the top (the room has a high ceiling). So if you’re sitting on the WC doing your business with the lights on, your room mate will see everything, hear everything and potentially smell everything. : ) . You’ll quickly break the ice if it’s a first time romantic trip with a new partner ! Very European ! Otherwise, the room we were in was well equipped and pleasant. The building itself is a lovely old building with courtyards and antique stairs. Very nice. The hosts are friendly and helpful as you would expect. Thank you very much. The location is central but it’s hard to think that any hotel in central Madrid isn’t well-placed. It just depends on what you want. For us, we preferred the grittiness of Lavapies and La Latina over the throngs of tourists in Centro, all of which are within easy meanders.
Kei Boon, 3-night trip
Verified guest review

10/10 Exceptional

Amazing staff, Great hotel, luxury breakfast.
Oshri, 4-night trip
Verified guest review

10/10 Exceptional

This is a wonderful hotel -- the service, the cleanliness, the comfort and style are far beyond expectations. The staff were all professional and very helpful. The sheets and other bed linens are divine. I would love to carry this hotel with me on all of our trips!
Katherine, 4-night trip
Verified guest review

8/10 Very good

Great stay. Lovely, helpful staff. Sensational breakfast. Great location.
Carol, 3-night trip
Verified guest review

10/10 Exceptional

Location. However, the property itself is impresive; the Staff is very attentive; and we have a wonderful time, most of it, because of CoolRooms.
Jose, 7-night family trip
Verified Expedia guest review