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The Upper House

Photo gallery for The Upper House

Standard Double Room Single Use | Iron/ironing board, free WiFi
Double Room with Bath | Balcony
Iron/ironing board, free WiFi
Standard Double Room Single Use | Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

Overview of The Upper House

The Upper House

4.0 star property
4-star hotel with restaurant, near World of Wedgwood

9.2/10 Superb

150 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Restaurant
The price is £81
Price available on 29/1/2023
Map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE

Room options

About this area

What's nearby

  • Alton Towers - 36 min drive

Getting around

  • Manchester Airport (MAN) - 60 min drive
  • Blythe Bridge Station - 12 min drive
  • Stone Station - 13 min drive
  • Longton Station - 15 min drive

Restaurants

  • Duke of York - 7 min walk
  • The Plume of Feathers - 13 min walk
  • Hem Heath Hungry Horse - 6 min drive
  • Al Helal - 6 min drive
  • Thai Lanna - Stone - 7 min drive

About this property

The Upper House

The Upper House is a great choice for a stay in Stoke-on-Trent. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit ., which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a snack bar/deli, a terrace and a garden. Fellow travellers love the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 5 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi and wired Internet

More

  • Daily housekeeping

Special features

Dining

. – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
. – This bar serves brunch and lunch. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Does The Upper House offer free cancellation for a full refund?
Yes, The Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Upper House?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at The Upper House on 29 Jan 2023 start from £81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Upper House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Upper House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Upper House?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at The Upper House?
You can check in from 3:00 PM - 5 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM.
What is there to do at The Upper House and nearby?
The Upper House has a picnic area and a garden.
Are there restaurants at or near The Upper House?
Yes, there's an on-site restaurant, .. Nearby restaurants include Duke of York (7-min walk), The Plume of Feathers (13-min walk) and Hem Heath Hungry Horse (3.4 mi).

Reviews

9.2

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely Stay
Staff were friendly and helpful. Room's were tastefully decorated, comfortable with everything you need!
Roberta, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pauline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall experience of the hotel was very enjoyable. Staff were very friendly & obliging. Food excellent & we'll presented. Bedroom was rather snug.
Philip, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Brian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely building in a beautiful area
A very attractive building with interesting history. We didn't eat at the Upper House on the evening of our stay, but breakfast was excellent. Views and walks in the gardens looked to be very good, although we didn't have time to take advantage of them.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Ian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Doug, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent experience
Excellent service. Will definitely stay there again next time we go to Stoke-on-Trent.
ALASTAIR, 2-night trip
Verified Hotels.com guest review