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All properties in Palma de Mallorca, Balearic Islands, Spain
1 room, 2 adults

Protur Naisa Palma Hotel

4-star4 stars
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011, Spain

4-star hotel with outdoor pool, connected to the convention centre, near Paseo Maritime
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Great location and modern well appointed hotel with lovely breakfast Feb 12, 2020
  • A very central location, swimming pool outdoors & indoors, outdoor pool would have been…Oct 30, 2019

Protur Naisa Palma Hotel

from £120
  • Double or Twin Room
  • Double Room (Select)
  • Single Room
  • Two connected double rooms
  • Double Room (Promo)

What’s around Protur Naisa Palma Hotel


  • In El Camp d'en Serralta
  • Cathedral of Santa Maria of Palma - 14-minute walk
  • Port of Palma de Mallorca - 42-minute walk
  • Paseo Maritime - 7-minute walk
  • Parc de La Mar - 13-minute walk
  • Plaza Mayor de Palma - 14-minute walk
  • Basilica of St. Francis - 16-minute walk
  • Bellver Castle - 31-minute walk

Getting around

  • Palma de Mallorca (PMI) 10-min drive
  • Palma de Mallorca Verge de Lluc Station 7-min drive
  • Marratxi Pont d Inca Station 8-min drive
  • Marratxi Pont d Inca Nou Station 9-min drive
  • Intermodal Station 16-min walk
  • Jacint Verdaguer Station 24-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Health club
Working away
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference centre
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Year Built – 2018
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Catalan
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart televisions
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Protur Naisa Palma Hotel’s small print

Also known as

  • Protur Naisa Palma Hotel Hotel
  • Protur Naisa Palma Hotel Palma de Mallorca
  • Protur Naisa Palma Hotel Hotel Palma de Mallorca
  • Protur Naisa Palma Palma Mall
  • Protur Naisa Palma Hotel Hotel
  • Protur Naisa Palma Hotel Palma de Mallorca
  • Protur Naisa Palma Hotel Hotel Palma de Mallorca


Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's carbon monoxide detector, a smoke detector and a security system on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitiser.

For traveller safety, social distancing measures are in place.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

Self-parking costs EUR 16 per night

Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Protur Naisa Palma Hotel

  • Is there a pool at Protur Naisa Palma Hotel?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Protur Naisa Palma Hotel?
    Sorry, pets aren't allowed.
  • Is parking offered at Protur Naisa Palma Hotel?
    Yes. Self-parking costs EUR 16 per night. Parking spaces may be limited.
  • Is an airport shuttle service offered by Protur Naisa Palma Hotel?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Protur Naisa Palma Hotel?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Protur Naisa Palma Hotel?
    Yes, there's an on-site restaurant. Nearby restaurants include Gran Dragón (1-min walk), Sandro (2-min walk) and Made in China (2-min walk).

Recent reviews

Superb 9.2 From 289 reviews

Exceptional 10.0
Go for it
Great service
Tracey, gb2 night trip
Exceptional 10.0
Good atmosphere with super staff and a nice place to hang out
Tracey, gb1 night trip
Exceptional 10.0
Long weekend in Palma
Great hotel for a city break in Palma, close to the old town (just a 10 /15 minute walk). Hotel is in a quiet : safe area, The hotel is very modern, we had room 308 which was very spacious, room had a great shower. Breakfast was very good a variety of hot and continental food, lovely pastries. Restaurant had a nice relaxing feel. The pool area on the roof top was a real bonus for a city. Pool area very clean, towels also provided in your room for the pool/beach. There is a good bar on the terrace, serving a very good variety of drinks. The bar man was extremely friendly and very helpful with local advice. The terrace was popularly and had a lovely ambience. Overall a great hotel in a lovely city.
Jane, gb4 night family trip
Exceptional 10.0
Great location
Really nice hotel and high levels of service
G, gb3 night trip
Very good 8.0
Brilliant stay
amazing place - friendly staff - excellent location - all good - will go again.
william, gb5 night romance trip
Exceptional 10.0
Palma at its best
Fantastic hotel, great location and lovely staff. Rooftop pool and bar are great, drinks are well priced and the breakfast has tonnes of variety. Highly recommend and would visit again.
gb3 night family trip
Good 6.0
Comfort could be better
Beds hard and two single beds pushed together which moved. Expect better comfort for this level of hotel and price. Rooms too hot even though temperature set to lowest of 18. Breakfast awesome selection, pools and leisure facilities great. No brochures or tourist info in foyer, but ver clean and new hotel, easy 15 minute walk to cathedral and 10 minutes to marina. Good location and quiet.
Joanne, gb3 night romance trip
Very good 8.0
Good in parts
Good reception and breakfast service and food. OK rooms, lifts clunky and rooftop bar service very disorganised, a real shame as this could be a real asset if run by competent staff..
Iain, gb3 night trip with friends
Exceptional 10.0
City Break
Really enjoyed our stay lovely modern city hotel everything we needed, great breakfast,comfortable rooms, nice relaxing bar area would recommend it
Debra, gb2 night romance trip
Exceptional 10.0
Very nice hotel
This is a lovely, fairly new hotel. Staff pleasant, good facilities, room very nice, comfortable bed and good bathroom; lovely rain shower. Great TV, wi-fi. Lovely roof top terrace with heated swimming pool. There is also an indoor pool which we do not use. There is car parking at the hotel which is charged at 16 € a night. Breakfast is very good with a wide choice of hot and cold buffet. Hotel is conveniently situated within easy walking distance of old town and the marina / harbour with lots of good restaurants nearby also. Some negatives - they did not replenish the tea bags or bottled water we used on the first night (2 night stay) neither did they'd clean the used cup which is very poor for a hotel of this standard. The other thing was that people put their towels on the sun loungers on the rooftop terrace to'save them' and then disappeared. Rooms are meant to be sound proof, but you can hear outside noise and also noise from corridors. Other than that very nice hotel.
Barbara, gb2 night romance trip

Protur Naisa Palma Hotel

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