Guests
All properties in Palma de Mallorca, Balearic Islands, Spain

Protur Naisa Palma Hotel

4-star Palma de Mallorca hotel with outdoor pool, connected to the convention centre

  • Free WiFi
From
£137

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Infinity Pool
  • Infinity Pool
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 68.
1 / 68Lobby Sitting Area
Carrer de Simó Ballester 6, Palma de Mallorca, 07011, Illes Balears, Spain
9.2.Superb.
  • Lovely hotel. Gorgeous room in a great location. Really friendly staff. Breakfast was…

    Sep 5, 2021

  • Lovely hotel, great pool and breakfast. Great position above the port. Great staff.

    Sep 3, 2021

See all 380 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Safe
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 99 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace

For families

  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In El Camp d'en Serralta
  • Paseo Maritime - 7-minute walk
  • Paseo Maritimo - 8-minute walk
  • Plaza del Rey Juan Carlos I - 8-minute walk
  • Paseo del Borne - 10-minute walk
  • Plaza de Mercat - 11-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double or Twin Room
  • Double Room (Select)
  • Single Room
  • Two connected double rooms
  • Double Room (Promo)

What’s around

Landmarks

  • In El Camp d'en Serralta
  • Paseo Maritime - 7-minute walk
  • Paseo Maritimo - 8-minute walk
  • Plaza del Rey Juan Carlos I - 8-minute walk
  • Paseo del Borne - 10-minute walk
  • Plaza de Mercat - 11-minute walk
  • Parc de La Mar - 13-minute walk
  • Palma Town Hall - 13-minute walk
  • Plaza Espana - 14-minute walk
  • Juan Miro Foundation - 14-minute walk
  • Plaza Mayor de Palma - 14-minute walk

Getting around

  • Palma de Mallorca (PMI) 10-min drive
  • Palma de Mallorca Verge de Lluc Station 7-min drive
  • Marratxi Pont d Inca Station 8-min drive
  • Marratxi Pont d Inca Nou Station 9-min drive
  • Intermodal Station 16-min walk
  • Jacint Verdaguer Station 24-min walk
  • Airport shuttle (surcharge)
map
See on map
Carrer de Simó Ballester 6, Palma de Mallorca, 07011, Illes Balears, Spain

At a glance

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (EUR 16 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Health club

Working away

  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 2018
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Catalan
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart televisions

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)
  • Airport shuttle service is offered for an extra charge

ParkingPay at property

  • Self-parking costs EUR 16 per night

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on site.

This property accepts Visa, Mastercard, American Express, JCB International and cash.

Also known as

  • Protur Naisa Palma Hotel Hotel
  • Protur Naisa Palma Hotel Palma de Mallorca
  • Protur Naisa Palma Hotel Hotel Palma de Mallorca
  • Protur Naisa Palma Palma Mall
  • Protur Naisa Palma Hotel Hotel
  • Protur Naisa Palma Hotel Palma de Mallorca
  • Protur Naisa Palma Hotel Hotel Palma de Mallorca

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Protur Naisa Palma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 16 per night. Parking spaces may be limited.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Adrián Quetglas (4-min walk), Il Panzerotto (4-min walk) and Atomic Garden (4-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Mallorca Casino (5-min drive) is nearby.
  • Protur Naisa Palma Hotel has an outdoor pool and a health club, as well as spa services and a picnic area.
9.2.Superb.
  • 10.0.Exceptional

    Great Place

    A good quality hotel especially friendly staff especially on reception and at breakfast

    Edward, 4 night trip with friends, Jun 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Palma weekend

    Great location and modern well appointed hotel with lovely breakfast

    charles, 1 night family trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A very central location, swimming pool outdoors & indoors, outdoor pool would have been better if it had more sun loungers

    4 night trip with friends, Oct 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good location, quiet and spacious. Handy for days out in the city & nice to return to relax.

    3 night romance trip, Oct 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Roof top pool excellent , staff very efficient and willing to help with anything . Breakfast excellent and really central location would defiantly recommend

    4 night family trip, Oct 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location was excellent and the staff were so helpful particularly Patricia. They even gave us coffee, croissant and melon before we left as we were too early for breakfast which was very kind and appreciated. The room was lovely and clean too and the facilities including the spa in the basement were excellent. Very good hotel I would highly recommend it.

    6 night romance trip, Sep 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel is of a very high standard with comfy rooms, kept clean and tidy with daily housekeeping, the staff are very friendly and helpful, the rooftop bar and pool area is great and the breakfast buffet is one of the best!

    6 night trip, Sep 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel's position, relatively close to Palma centre, is good and especially useful for the bus to the airport. Splendid breakfast, air conditioning in the room very quiet, view from my room at the back of the hotel consisted of scruffy flats. Somebody at the excellent pool area on the roof charged a bottle of champagne to my room account (even forged my signature!). Overall a good experience, (fab interior design) largely because it's a new hotel (early 2019).

    5 night romance trip, Sep 9, 2019

    Verified Expedia guest review

  • 6.0.Good

    Hotel is well located, clean and modern with a rooftop terrace and pool. What was disappointing was the 50 euro charge to use the Balinese beds! There was 4 sun beds which wasn’t chargeable but there was a bun fight every morning to get one or you could sit on a rather uncomfortable deck chair. There was no mention of this charge on the hotel website and if there had been I would have picked a different hotel as this was the purpose of our holiday.

    4 night romance trip, Sep 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Go for it

    Great service

    Tracey, 2 night trip, Aug 2, 2019

    Verified Hotels.com guest review

See all 380 reviews