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All properties in Sarajevo, Bosnia and Herzegovina
All properties in Sarajevo, Bosnia and Herzegovina

Swissotel Sarajevo

5-star5 stars
Vrbanja 1, Sarajevo, 71000, Bosnia and Herzegovina

Luxury hotel with indoor pool, connected to a shopping centre, near National Museum of Bosnia and Herzegovina
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 42 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • The bed was incredibly hard and one of the motorized curtains was stuck which they could…Jul 23, 2019
  • Excellent Spa.No alcohol allowed.Jul 1, 2019

Swissotel Sarajevo

from £146
  • Swiss Advantage Room, Multiple View
  • Swiss Advantage Room, 1 King Bed with Sofa bed, Multiple View
  • Premier Room, Multiple View
  • Premier Room, 1 King Bed, Multiple View
  • Classic Room, Multiple View
  • Classic Room, 1 King Bed, Multiple View
  • Executive Suite, 1 King Bed with Sofa bed, Multiple View
  • Junior Suite, 1 King Bed with Sofa bed, Multiple View

What’s around Swissotel Sarajevo

Landmarks

  • Heart of Sarajevo
  • National Museum of Bosnia and Herzegovina (6-minute walk)
  • Ali Pasha's Mosque (9-minute walk)
  • Eternal Flame (18-minute walk)
  • Serb Orthodox Cathedral (21-minute walk)
  • Cathedral of Jesus' Heart (21-minute walk)
  • Gazi Husrev-Beg Mosque (25-minute walk)
  • Bosnian History Museum (25-minute walk)

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) 10-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 218 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (meters) - 500
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2018
  • Lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Swiss Lounge – On-site lobby lounge.

Café Swiss – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

The Fusion Restaurant – This fine-dining restaurant specialises in international cuisine and serves brunch, lunch and dinner. A children's menu is available. Open daily.

Swissotel Sarajevo’s small print

Also known as

  • Swissotel Sarajevo
  • Swissotel Sarajevo Hotel
  • Swissotel Sarajevo Sarajevo
  • Swissotel Sarajevo Hotel Sarajevo

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 0.51 per person, per night

Optional extras

Self-parking costs EUR 15 per day

Valet parking costs EUR 15 per day

Rollaway beds are available for EUR 30 per night

Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way)

Airport shuttle service for children costs EUR 40 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 41 reviews

Fair 4.0
NEVER AGAIN
First of all, the good points: Everyone on the hotel staff was friendly, helpful, and treated me as if I were a close friend. This includes the hotel's driver, who took me to the airport before sunrise one morning. The hotel's location, a 15 or 20 minute walk from the pedestrianized old city, is convenient and quiet. That said, I would never again stay there. The lighting in my room (and in all others) operates with a mind of its own, like a crazed robot. You don't adjust the lighting to please yourself; you obey what the lighting designer thought you needed. One example: to turn off a reading lamp, I had to get out of bed and walk to the other side of the very large bed. The air conditioning is equally complicated, and no printed instructions are in the room to tell you how it operates. Sometimes it's too cold; other times it stops completely. I thought at first that I was dense, and that soon I'd learn how to deal with these monstrosities. I was told, however, by several employees of the hotel that they have many complaints similar to mine. Here's another negative: upon arrival, I checked the fire exits as everyone should always do. One exit door was locked! When I inquired at reception, I learned that workers were doing something on the stairways and the door was locked to keep them from entering. However, had there been a fire -- on the 18th floor, where I was -- I would have had one, not two, ways of escape. That evening, I checked again and the door was unlocked.
Sam, asOther trip
Exceptional 10.0
amazing
ie1 night romance trip
Exceptional 10.0
Great hotel
All staff is incredibly friendly and goes overboard to meet all needs of the guests. They are very helpful The hotel is very nice. It does not have a bar, though, ans serves no alcohol
Adrian, mx2 night family trip
Fair 4.0
The housekeeping left a lot to be desired. The TV didn’t work until I was ready to check out. The front desk staff were friendly but seemed overwhelmed
Kathleen, us2 night trip with friends

Swissotel Sarajevo

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