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All properties in Newcastle-upon-Tyne, England, United Kingdom

Maldron Hotel Newcastle

4-star hotel with restaurant, near Chinatown

  • Free WiFi
From
£65

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1 / 38Guest Room
Newgate Street, Newcastle-upon-Tyne, England, United Kingdom
9.2.Superb.
  • Lovely size room, very clean, comfortable bed. Staff very friendly.

    Jul 19, 2021

  • It was amazing so easy to use for check in very clean and gorgeous rooms

    Jul 16, 2021

See all 615 reviews

Official standards

This property advises that it adheres to We're Good To Go (UK) and Bureau Veritas (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 265 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 4 meeting rooms
  • 24-hour front desk

For families

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Iron/ironing board
  • Blackout drapes/curtains

What’s around

  • In Newcastle City Center
  • St. James' Park - 3-min walk
  • Quayside - 19-min walk
  • Gateshead Millennium Bridge - 21-min walk
  • Chinatown - 1-min walk
  • Castle Keep - 9-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Deluxe Double Single
  • Executive King
  • Executive Family Room
  • Deluxe Twin Room

Location

Newgate Street, Newcastle-upon-Tyne, England, United Kingdom
  • In Newcastle City Center
  • St. James' Park - 3-min walk
  • Quayside - 19-min walk

What’s around

Landmarks

  • In Newcastle City Center
  • St. James' Park - 3-min walk
  • Quayside - 19-min walk
  • Gateshead Millennium Bridge - 21-min walk
  • Chinatown - 1-min walk
  • Castle Keep - 9-min walk
  • Tyne Bridge - 15-min walk
  • BALTIC Centre for Contemporary Art - 22-min walk
  • Blue Reef Aquarium - 9 mi / 14.5 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) 18-min drive
  • Newcastle Central Station 9-min walk
  • Manors Station 12-min walk
  • Dunston Station 5-min drive

At a glance

Hotel size

  • This hotel has 265 rooms

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. For bookings of 10 people or more, this property charges GBP 100 bond per room on arrival against damages and / or noise disruption to other guests which is refundable on departure providing there has been no issues during the stay.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Working away

  • Number of meeting rooms - 4

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerhead
  • Portable shower seat
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in shower
  • Roll-in shower
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Grain & Grill Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Grain & Grill Bar – On-site bar. Open daily.

Red Bean Roastery Coffee – This coffee shop serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Small print

Also known as

  • Maldron Hotel Newcastle Hotel
  • Maldron Hotel Newcastle Newcastle-upon-Tyne
  • Maldron Hotel Newcastle Hotel Newcastle-upon-Tyne
  • Maldron Hotel Newcastle Hotel
  • Maldron Hotel Newcastle Newcastle-upon-Tyne
  • Maldron Hotel Newcastle Hotel Newcastle-upon-Tyne

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Full breakfast is offered for an extra charge of GBP 8 for adults and GBP 6 for children (approximately)

Policies

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Maldron Hotel Newcastle does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Maldron Hotel Newcastle.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 2:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, Grain & Grill Restaurant offers garden views. Nearby restaurants include King Neptune (3-min walk), Olive and bean (3-min walk) and The Strawberry (3-min walk).
  • Recommended spots to visit include Chinatown (1-min walk) and St. James' Park (3-min walk), along with Castle Keep (9-min walk) and Tyne Bridge (0.8 mi).
9.2.Superb.
  • 4.0.Fair

    Poor Stay

    Room 534 has to be one of the worst located. Even with the window closed, we were kept awake all night from the cars revving and people shouting outside. Better double glazing is most definitely required. Whilst the continental choice at breakfast was good, the cooked option was poorly cooked - bacon was inedible. We have stayed at The Malden before but will think carefully about staying again.

    Lynn, 1 night trip, Jun 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great business stay

    Beautiful hotel with really friendly staff in a great location.

    Jen, 1 night business trip, May 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Staying here over the past couple of times, has been great. The staff are incredibly helpful and friendly. I have stayed in a few hotels in the past year and this one has been the best hotel I have stayed in. Its properly cleaned, and the breakfast options are great and accomodating.

    Bethany, 2 night business trip, May 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Safe Hotel for COVID-19 business trip.

    Safe hotel during Covid. Good in room breakfast. Great location abd easy walk from the transtation.

    Richard, 1 night business trip, Mar 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff were very welcoming, courteous, efficient and helpful. Procedures in place to combat infection made me feel very comfortable and the quality of the breakfast was excellent! The hotel is also well situated close to all amenities.

    Ian, 1 night business trip, Nov 19, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Best night sleep

    Good night sleep. Very comfortable bed. Clean comfortable and modern rooms. Would recommend and happily stay again.

    Sophie, 1 night business trip, Nov 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    5 Star

    From check in to check out I had an excellent stay at the Maldron. So handy for city centre amenities and a five minute walk to the train station. Staff couldn’t be more helpful. Would thoroughly recommend.

    Les, 2 night trip, Nov 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good clean hotel, I’d visit again, I wish they had a car park

    1 night romance trip, Sep 26, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The safety processes in place for Covid 19 were very thorough. The reception team were very professional and helpful. The property was pleasant but the location very noisy at night. Would probably stay there again.

    2 night romance trip, Sep 18, 2020

    Verified Expedia guest review

  • 6.0.Good

    Bad parking

    Took me 20 minutes to get parked and when I mentioned it to the reception I got a cold response

    David, 1 night business trip, Sep 8, 2020

    Verified Hotels.com guest review

See all 615 reviews