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1 room, 2 adults

Aloft Chicago Mag Mile

3-star3 stars
243 E. Ontario, Chicago, IL, 60611, United States of America

3-star hotel with indoor pool, near Tribune Tower
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 150 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • I booked a room at Aloft in Chicago as a present for my girlfriend on Valentine's…Feb 19, 2019
  • Overall great stay. Would stay there again, with a couple minor adjustments. Room 609 has…Nov 30, 2019

Aloft Chicago Mag Mile

from £74
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 King Bed, City View
  • Room, 2 Queen Beds, City View
  • Room, 1 King Bed
  • Room, 2 Queen Beds

What’s around Aloft Chicago Mag Mile

Landmarks

  • In Near North Side
  • Tribune Tower (7-minute walk)
  • Chicago Water Tower (9-minute walk)
  • Water Tower Place (10-minute walk)
  • Chicago Riverwalk (10-minute walk)
  • John Hancock Center (11-minute walk)
  • Wrigley Building (13-minute walk)
  • Navy Pier (13-minute walk)

Getting around

  • Chicago, IL (ORD-O'Hare Intl.) 32-min drive
  • Chicago, IL (MDW-Midway Intl.) 26-min drive
  • Chicago, IL (PWK-Chicago Executive) 41-min drive
  • Millennium Station 16-min walk
  • Chicago Van Buren Street Station 25-min walk
  • Chicago Museum Campus-11th Street Station 3-min drive
  • Grand Station (Red Line) 9-min walk
  • Chicago Station (Red Line) 12-min walk
  • Randolph-Wabash Station 17-min walk

At a glance

Key facts

Hotel size

  • This hotel has 337 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free

  • Up to 40 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Things to do
  • Indoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Billiards or pool table
Working away
  • Business centre
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 1374
  • Conference space size (meters) - 128
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Closed captioned TV
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
Be entertained
  • 65-inch LED TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Re Fuel – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

W Xyz Bar – On-site cocktail bar. Open daily.

Aloft Chicago Mag Mile’s small print

Also known as

  • Aloft Chicago Mag Mile Hotel
  • Aloft Chicago Mag Mile Chicago
  • Aloft Chicago Mag Mile Hotel Chicago
  • Aloft Chicago Mag Mile Hotel
  • Aloft Chicago Mag Mile Chicago
  • Aloft Chicago Mag Mile Hotel Chicago

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6 AM to 10 PM
  • Mandatory fees

    Deposit: USD 100.00 per stay

    Pet deposit: USD 100 per stay

    Optional extras

    Valet parking costs USD 62 per day

    Breakfast costs between USD 10 and USD 13 for adults, and USD 10 and USD 13 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Fabulous 8.8 From 937 reviews

    Poor 2.0
    I booked a room at Aloft in Chicago as a present for my girlfriend on Valentine's Day.I've stayed at Aloft in multiple cities.I've had pleasant stays at them all, but this time was different.I arrived back at the hotel in the early hours of February 15th.The security guard and the front desk person harasssed me about being a patron of the hotel.Even after answering their question, that I was a patron, the harrassment continued.I was shocked.I've never been treated in such a manner.Apparently my answer of being a patron and informing them of my room number wasnt good enough, the harassment continued until i was ask to show my room key.I showed my room key. ONLY then was I allowed to go to my room.In the morning my girfriend decided that she'd like to stay another night in Chicago to celebrate her bestfriend getting married. Despite the misunderstanding, I said okay. On a break from working, i ran downstairs to extend my reservation. I was told by the front desk agent that the hotel had no vacancies. I went back to my room and decided to try my luck and book through Expedia. Success! Minutes later, I received a call from management stating that they could not accommodate me because of the incident. This was no vacancy issue! I tried explaining the situation to the manager who never asked.She said it was a safety issue. A safety issue because I'm a BLACK GAY FEMALE. MAYBE I LOOK LIKE I COULDN'T BE A PATRON.
    Shane, usOther trip
    Very good 8.0
    Great hotel, minor adjustments needed
    Overall great stay. Would stay there again, with a couple minor adjustments. Room 609 has to have the loudest heater/ac unit in the bldg. Please have someone check that out. Also, the sink water pressure was extremely low. Valet wait: TERRIBLE! After my first night of my 3-night stay, the guy at the desk said the valet guy may be getting another car. After waiting 10 min he says he’ll send a text. Valet guy comes and seems confused by the ticket given to me by his coworker last night. He then gingerly strolls across the street to the parking garage...no sense of urgency. I had an 11:30 appointment that I was now running late for from waiting for valet. Later that evening at 9:57pm....valet can’t locate the keys. Called down and gave the front desk the last 3 digits on the ticket (042) as requested. Now the new guy can’t find the car keys. Yet again I’m now running late from another valet fiasco. I’d stay here again, but to pay $62/night for this kind of unprofessional, confused valet service, is much rather park in one of the lots or chance parking on the street. Having clear, consistent procedures would go far with the valet service. Each valet seemed to have their own way of doing things.
    Merrick, us3 night family trip
    Fair 4.0
    Worst of any of my previous Aloft stays
    Hotel was overall in a nice area, but a few things really stood out that made it a “not so excellent” stay...I have stayed at many other Aloft hotels and have all been great...This particular one charges a $25 fee for checking in before 3 am? I didn’t see it listed anywhere when I booked so I was a little thrown off...secondly, our room had a random sock, a pair of women’s panties in the bottom drawer of the dresser ( we didn’t use that drawer but opened it as we were packing to make sure we didn’t leave anything behind), a wad of gum wrapped in a gun wrapper on the table in the room, and a plastic baggie of tobacco on the nightstand...we mentioned the panties and sock as we checked out but didn’t mention the gum and tobacco because we stayed 2 nights and didn’t notify them as soon we saw them. When we mentioned the left behind garments, the front desk said “you should have mentioned this sooner”, not a “oh wow I am so sorry to hear that” like we had hoped for...we didn’t want money or anything free just wanted to mention that the rooms may not be getting 100% cleaned as they should...lastly, we asked for local restaurants the following morning after arriving and the other front desk person said “there isn’t much around here”. We just walked out and googled nearby places and moved on...
    Chris, us2 night trip with friends
    Good 6.0
    Great location ,friendly staff, nice looking lobby area/bar. Negatives: Room doesn’t have a closet there is a little rack with 4 hangers to hang a shirt anything longer will hit the coffee pod machine. If your room is warm make sure the room AC unit is working. We can back after dinner, our room was 78 degrees and 45 degrees outside. It was late so we dialed down the AC unit and went to sleep only to wake up sweatballs because the room never cooled. Long story short we had to wait until 7am for the engineer to arrive. He knew instantly what the issue was. There is this what looks like would be the door to your room closet but it is the housing for the ac unit. He explained that when someone opens the door it trips/unplugs the AC unit ... So in a matter of minutes it was up and running but made for an uncomfortable 1st night. The bar we went for drinks and I ordered the a cocktail from their specialty menu. Rather than making it with the name brands listed on the bar menu . I watched the bartender sub the name brand listed on the for all the low end knockoffs but I was still charged the same price. In summary if you want a clean hotel in close proximity to Mag mile this is an ok option.
    R, usOther trip
    Fair 4.0
    A Hotel Enthusiast
    The design is cute but I didn't sleep well because the bedsheets were not good quality and rough to the skin. I was shocked there was no closet or storage for personal items as if the hotel is not planning on guest wanting multiple night stays. The service was adequate but I felt disappointed when I was not granted an extended stay after being told the hotel was overbook for the day I was leaving. Later while checking out I overheard another front desk person tell another guest they could be accommodated because the hotel was not expecting a lot of guests to be checking in. I asked the other guest if they were a member of Starwood and they responded no. As a Starwood member that was really disappointing. I'm working on not taking it personally but overall I've had better stays.
    Julie, us1 night trip with friends

    Aloft Chicago Mag Mile

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