Guests
All properties in Isla Mujeres, Quintana Roo, Mexico

Hotel Secreto

4-star beachfront hotel with outdoor pool, near Norte Beach

  • Free WiFi and free parking
From
£106

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Executive -Fourth Floor king - Beach/Ocean View
  • Infinity Pool
Infinity Pool. Image 1 of 42.
1 / 42Infinity Pool
Sección Lote 11, Isla Mujeres, 77400, QROO, Mexico
9.6.Exceptional.
  • Great hotel. Beautiful spacious room! Nice pool. Convenient

    Jul 14, 2021

  • Seconds after we arrived, the Staff approached us so kind and friendly, that we thought…

    Jun 29, 2021

See all 113 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Walkable
Safe
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 12 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Outdoor pool
  • Room service
  • Fitness centre

For families

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Premium bedding
  • Bathrobes

What’s around

  • On the beach
  • Norte Beach - 4-minute walk
  • Garrafon Natural Reef Park - 20-minute walk
  • Aztlán Galería - 3-minute walk
  • Costa Occidental de Isla Mujeres National Park - 4-minute walk
  • Cocal Beach - 5-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe -Second & Third Floor King
  • Executive -Fourth Floor king
  • Superior- Ground Floor King
  • Signature-Garden View King

Location

Sección Lote 11, Isla Mujeres, 77400, QROO, Mexico
  • On the beach
  • Norte Beach - 4-minute walk
  • Garrafon Natural Reef Park - 20-minute walk

What’s around

Landmarks

  • On the beach
  • Norte Beach - 4-minute walk
  • Garrafon Natural Reef Park - 20-minute walk
  • Aztlán Galería - 3-minute walk
  • Costa Occidental de Isla Mujeres National Park - 4-minute walk
  • Cocal Beach - 5-minute walk
  • Parador Fotográfico - 8-minute walk
  • Terminal Marítima Isla Mujeres - 10-minute walk
  • Crayola House - 2.4 mi / 3.9 km
  • Dolphin Discovery - 4.9 mi / 7.8 km
  • Mujeres Beach - 6.5 mi / 10.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 122-min drive

At a glance

Hotel size

  • This hotel has 12 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa services on site

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Small print

Also known as

  • Hotel Secreto Hotel
  • Hotel Secreto Isla Mujeres
  • Hotel Secreto Hotel Isla Mujeres
  • Secreto Isla Mujeres
  • Hotel Secreto Hotel
  • Hotel Secreto Isla Mujeres
  • Hotel Secreto Hotel Isla Mujeres

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Transfers via boat are required and must be arranged at least 24 hours before travel by contacting the property on the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Secreto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11:30 PM. Check-out time is noon.
  • Yes. Nearby restaurants include Lola Valentina (4-min walk), Asia Caribe (4-min walk) and Rooster (5-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (8.5 mi) and Royal Yak Casino and Sports Book (9.4 mi) are both nearby.
  • Hotel Secreto has an outdoor pool and a fitness centre, as well as spa services.
9.6.Exceptional.
  • 10.0.Exceptional

    Secret Treasure of the Caribbean ♥️

    What a secret treasure! Loved this place and the staff was amazing! Hope to return again soon

    Carol, 2 night trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    2 Day Stay at Hotel Secreto

    My husband and I loved our time at Hotel Secreto ~ we are very happy we stayed there and will stay there again on our next trip to Isla Mujeres.

    2 night trip, Apr 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I can't say enough good things about Hotel Secreto. For starters, our flight got canceled and Scott was able to change our reservations to accommodate. Before the trip we asked about transportation, and he took care of that along with the changes for our transportation from the airport to the ferry and the return trip. Scott and the rest of the staff were very nice. They advised of things to do and places to eat, even allowed us on the rooftop to see the sunset and the sunrise! As for the hotel, it was immaculate! The room was great (although would highly recommend a balcony instead of the garden view). It was clean, well-stocked with amenities and housekeeping was daily. The pool was clean and the area around the pool had plenty of lounge chairs and umbrellas. What you need to know: The beach is on the Caribbean side meaning you can't swim in the ocean. Don't let this detour you. The beach is like having your own private beach with lounge chairs, umbrellas, and very little traffic. Walk down the beach around the corner and you are at the best beach on the island for swimming Playa Norte). Literally a 3-minute walk. Rent a golf cart for the day (just tell Scott and he will get it for you about $45 US) and go to the other end of island and explore the Mayan Ruins (30 Pesos). The views of the ocean our breath taking. If you want to do some snorkeling Garrafon Park is next to the Mayan Ruins. I could go on and on about Hotel Secreto and Isla Mujeres

    5 night romance trip, Apr 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent trip, great location! Close to everything. Scott the owner gets five star for service and efforts. Highly recommend. Would definitely go back.

    5 night romance trip, Apr 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Just slightly off the beaten track and a respite from the crowds. A great place to retreat from the high energy central area. Great staff.

    2 night trip, Apr 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing stay.

    The rooms are large, well appointed and comfortable. The hotel is close to playa Norte which is the best beach on the island. The Pool area is beautiful. The staff is friendly and helpful. I would have loved breakfast on the balcony but the hotel doesn’t have a restaurant. But it didn’t take away from the amazing stay.

    ivonne, 5 night trip, Mar 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    LOVED our stay at Hotel Secreto, will stay here everytime I am in Isla Mujeres and hope to return soon! Thank you!

    5 night romance trip, Mar 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    My bf loves how spacious the rooms are and the beautiful beach view from our balcony. We enjoyed our stay here so much that we decided to again book our stay while visiting the island. The waterfall shower heads, Nespresso machine in the rooms are great additions frm our previous stay. As well as the clean and neat interior designs. Although the hotel strongly recommends you to not throw/flush toilet papers in the toilet, it did not hinder our decision of booking this cute hotel again. My only recommendations for this hotel and for future guests to enjoy their experience well is for management/ staff to place mattress topper on their bed. (We found the mattress too firm for our back) Overall we like this cute and quaint hotel!

    1 night romance trip, Feb 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Dreamy Stay at Secreto - 5 stars

    It was amazing ... honeymoon worthy. Truly a pleasure.. I would recommend this hotel for any occasion .. we will be back

    Jackson, 1 night family trip, Feb 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel Secreto is a gem. Truly wonderful start to finish. The owner and staff were tremendous in their recommendations, hospitality and overall service. The location is perfect for accessing the island’s most beautiful beach, and has its own beach front area. If you like peaceful, low key elegance away from the monolith hotel scene, Secreto is the place to go.

    2 night romance trip, Feb 1, 2021

    Verified Expedia guest review

See all 113 reviews