Verified review
2/10 Poor
Lauri
9 Jul 2019
Please don’t stay at Hotel Michelangelo!
This was the worst hotel experience I have ever had and I travel extensively. We arrived at the hotel and a very nasty, angry and unhelpful front desk man greeted us and just kept shaking his head No.....and pointed at a wall where keys should have been behind him. We had 2 rooms with confirmation numbers and our charge cards had already been charged. We had emails from Hotels.com saying our rooms were guaranteed. We could also see that there were 2 sets of keys but he said they were occupied). It was late evening and we had no place to go and he could have cared less! Please don’t ever stay there. It was truly unbelievable. Not to mention that the hotel looked like a wreck too. Hotels.com needs to take them off their list!!!!


















