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Hillview at Mystic Ridge

3.5 star property
3.5-star guesthouse in Ocho Rios with outdoor pool and pool bar

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Hillview at Mystic Ridge

Photo gallery for Hillview at Mystic Ridge

Junior Suite, 1 Bedroom, Ocean View | Blackout curtains, iron/ironing board, bed sheets
Outdoor pool
Exterior
Massage
Interior

Overview of Hillview at Mystic Ridge

6.8 out of 10 Good
6.8/10 Good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
Map
DaCosta Dr, Ocho Rios
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Spa services
  • Airport shuttle
  • Air conditioning
  • Front desk safe
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Daily housekeeping
  • Blackout curtains
  • Free self-parking
  • Outdoor swimming pools
  • Free toiletries

Room options

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds | Blackout curtains, iron/ironing board, bed sheets

Standard Double Room, 2 Single Beds

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Bedroom, Ocean View

Junior Suite, 1 Bedroom, Ocean View | Blackout curtains, iron/ironing board, bed sheets

Junior Suite, 1 Bedroom, Ocean View

  • 93 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Loft, 1 King Bed, Ocean View

Deluxe Loft, 1 King Bed, Ocean View | Blackout curtains, iron/ironing board, bed sheets

Deluxe Loft, 1 King Bed, Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Turtle Beach - 6 min drive
  • Mystic Mountain - 6 min drive
  • Dunn's River Falls - 7 min drive
  • James Bond Beach - 28 min drive

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 17 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 100 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Mother`s - 6 min walk
  • 8Rivaz Lounge - 9 min walk
  • KFC - 5 min walk
  • MOMO @ Moon Palace Jamaica Grande - 7 min walk
  • Jimmy Buffett's Margaritaville (Ocho Rios) - 13 min walk
Map

About this property

Hillview at Mystic Ridge

Hillview at Mystic Ridge puts you within a 10-minute drive of Dunn's River Falls and offers an airport shuttle (available 24 hours) for USD 150 per vehicle. Guests can take a dip in the outdoor pool and indulge in spa services.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 7:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 9:00 AM - 8:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Poolside bar

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Towels

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Refundable deposits

  • Cash deposit: USD 50.0 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • City/local tax: USD 1.0

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; the property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Hillview Mystic Ridge Condo Ocho Rios
Hillview Mystic Ridge Condo
Hillview Mystic Ridge Ocho Rios
Hillview Mystic Ridge
Hillview at Mystic Ridge Ocho Rios
Hillview at Mystic Ridge Guesthouse
Hillview at Mystic Ridge Guesthouse Ocho Rios

Frequently asked questions

Does Hillview at Mystic Ridge offer free cancellation for a full refund?
Yes, Hillview at Mystic Ridge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hillview at Mystic Ridge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hillview at Mystic Ridge?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Hillview at Mystic Ridge?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hillview at Mystic Ridge?
Yes, there's free self parking.
Is an airport shuttle service offered by Hillview at Mystic Ridge?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
What are the check-in and check-out times at Hillview at Mystic Ridge?
You can check in from 3:00 PM - 7:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hillview at Mystic Ridge and nearby?
Hillview at Mystic Ridge has an outdoor pool and spa services.
Does Hillview at Mystic Ridge have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hillview at Mystic Ridge like?
Hillview at Mystic Ridge is a short 6-minute walk from Jamaica Beaches and 7 minutes' walk from Turtle Beach.

Reviews

6.8

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

“Loft” was dirty, moldy, stained sheets, no standing shower, wasn’t given a king bed even though I paid for one. I Asked to be downgraded to a better room then when I did the water went out so I couldn’t even shower nor brush my teeth. Property did ntn nor care that guests didn’t have water to shower, nor have contingencies in place. Would not recommend staying here there are a lot of Air b&bs with better perks, cleaner!
Satchel, 2-night trip
Verified Expedia guest review

6/10 Good

ariel, 1-night trip
Verified Expedia guest review

2/10 Poor

Fushawnda, 1-night trip
Verified Expedia guest review

6/10 Good

avoid if possible
The English woman mannage has terrible manners and is rude. the wifi is absolutely rubbish.
Delroy, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

Disappointed
7-night family trip
Verified Hotels.com guest review

8/10 Very good

It was pretty decent
Orville, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The receptionist was very rude and bathroom was very filthy, broken shower.
Namrata, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Frances, 2-night trip
Verified CheapTickets guest review

8/10 Very good

Was ok, didn’t like the fact that it doesn’t have a washer and dryer on-site for guests.
janicquer, 5-night romance trip
Verified Expedia guest review

6/10 Good

Mona, 3-night trip with friends
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Free
Airport Transfer
Available
Reasons to Book
Great Location & Property Cleanliness