Moxy NYC Downtown

Excellent stay at the Moxy NYC Downtown. Great location for FiDi. Modern, quite and the hotel has an amazing bar (with great staff).

Good things: Very stylish. Unexpected, but fun entertainments. Very convenient yet quiet location. Consideration for some people: No fridge, no microwave, no couch, very low water pressure. Complaints: 1. No disclosure on anything, such as my room will be serviced every 3 days, incidental will be charged at 60 USD but will be taken away. 2. Housekeeping did not clean the room properly. Dust on one corner was never got cleaned during our stay. 3. Staffs are not well trained and disorganized. Each one of them has different sets of information on things. Also, it appears that staffs does not communicate well with each other. Things that I've requested to the front desk were never got done in timely manner, and usually required several requests to get things done. 4. Some staffs are nice, but some staffs are very dismissive of my request and felt like I was looked down upon. 5. Checked into already occupied room (for other reservation that I made for my brother). 6. Per information on TV, I should be able to connect my personal device to the room TV through Chromecast. However, that was not that case. If that is not a service that is planned to be provided, the information on TV should be updated. 7. Section of the 3rd floor always smell like someone's body odor. Overall: It was not 4-star hotel experience. Nice location with updated and clean facility, but service didn't meet expectation.

The location was very convenient to the south end of Manhattan. We were 9 minutes walk to see the Brooklyn Bridge, a few blocks from Wall Street and the Trinity Church, and just 15 minutes from Battery Park and the Statue of Liberty ferry. We didn't make it to the WTC, but that is also only a couple of blocks away. The hotel is located on a quiet street, but is only a block from a major subway stop with multiple lines. Check-in was really quick and they had a room available for us to check-in early, which was great to drop our bags for our 3:00 Liberty Island tickets. It has a fun vibe, but we were in for such a short stay, we didn't get to check out much of it. The only issue we had was how hot the room was. It was a warm day and the A/C just couldn't seem to keep up cooling on the 24th floor. We had 2 queens, which made space tight for 3 people, but it was incredibly quiet. We would totally stay here again!

Very trendy property. The room is too small for four adults. The staff was great. The lounge area was fun. The breakfast was delicious! The AC didn’t work consistently and we slept in a stuffy room. I would stay here again. It is in a quiet area and close to 9/11 Memorial. Easy access to subway service 2 blocks away.