Grupotel Orquidea

4.0 star property
San Bartolomé de Tirajana beachfront hotel with 3 restaurants, spa

Choose dates to view prices

Grupotel Orquidea, an upscale family-friendly hotel in Bahia Feliz, offers a sun-kissed retreat with 4 outdoor pools and a children's pool featuring a waterslide. Unwind at the spa with treatments like sports massages or manicures/pedicures. Enjoy meals at any of the 3 on-site restaurants or grab coffee from the cafe.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Fitness centre
  • Sauna
  • Children's pool
  • Waterslide
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace

For families (6)

  • Children's pool
  • Playground on-site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is £118
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room, Balcony

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony (2 Adults + 1 Child)

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony (2 Adults + 2 Children)

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View (2 Adults + 2 Children)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
In-room safe
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100

What's nearby

  • Bahía Feliz - 1 min walk - 0.0 km
  • Las Palmas Beaches - 7 min walk - 0.6 km
  • El Aguila Beach - 12 min walk - 1.0 km
  • San Agustin Beach - 6 min drive - 6.4 km
  • Sioux City Park - 7 min drive - 3.8 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 20 min drive

Restaurants

  • ‪El Sultan - ‬4 min walk
  • ‪Bamira - ‬4 min drive
  • ‪Restaurante Chino Yaso - ‬3 min walk
  • ‪Bar Tara Mélia Tamarindos - ‬6 min drive
  • ‪Restaurant Gloria Palace San Agustín Thalasso & Hotel - ‬7 min drive

About this property

Grupotel Orquidea

At Grupotel Orquidea, you can spend time at the beach playing volleyball, plus you'll be within a 15-minute drive of Yumbo Shopping Center and Maspalomas Dunes. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy and manicures and pedicures. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A fitness centre, a sauna and a children's pool are other highlights.

All-inclusive

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 255 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Water slide
  • Playground
  • Lifeguard on-site

What to do

  • On the beach
  • Beach volleyball
  • Pool table
  • Windsurfing nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include sports massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Frequently asked questions

Does Grupotel Orquidea offer free cancellation for a full refund?

Yes, Grupotel Orquidea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grupotel Orquidea?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at Grupotel Orquidea?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Grupotel Orquidea?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Grupotel Orquidea and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Grupotel Orquidea also has 2 bars, a water slide and a sauna, as well as a fitness centre, an arcade and a garden.

Are there restaurants at or near Grupotel Orquidea?

Yes, there are 3 on-site restaurants.

What's the area around Grupotel Orquidea like?

Grupotel Orquidea is a short 4-minute walk from Bahía Feliz and 11 minutes' walk from Las Palmas Beaches.

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Reviews

Grupotel Orquidea Reviews

8.8

Excellent

8.8

Cleanliness

9.6

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was varied and well-cooked, with a must-have included option. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Was a nice room very good food nice bar with good snacks available entertainment was great
clive, 2-night trip

8/10 Very good

Good family friendly hotel, lovely staff and great food and drink in the all inclusive option. The children’s buffet in the main restaurant is a nice touch and the snack bar is great for feeding hungry little ones throughout the day.
Denise, 10-night trip

10/10 Exceptional

Room was spotless, staff lovely helpful people. The only fault in my opinion was there was no room at all between sunbeds so you had to climb on from the end.
Teresa, 7-night trip

10/10 Exceptional

Child care

Hotel was good. Child care was very good
paul, 2-night trip

8/10 Very good

The food was good.
Lena, 7-night trip

8/10 Very good

The room could be much better; there were a few cockroaches in the bathroom, and the mattress had extra padding which slipped, meaning there was risk of falling out of bed if it had moved. The facilities were good but the staff, although pleasant could have been more helpful
Peter, 3-night trip

8/10 Very good

Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Muzy, 5-night trip

8/10 Very good

Clean, and staff very friendly
Russell, 14-night trip

10/10 Exceptional

Hotel stay

Everything was great.
laima, 4-night trip

10/10 Exceptional

Great place to stay

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Brandon, 3-night trip

10/10 Exceptional

The facility was spotless, the food was great and the staff were very helpful.
5-night trip

10/10 Exceptional

Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Mark, 7-night trip

10/10 Exceptional

While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Jan, 5-night trip

10/10 Exceptional

❤️
AnnaMaria, 3-night trip

10/10 Exceptional

Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Yuriy, 1-night trip

8/10 Very good

Very busy hotel. More than we expected. The beach on the photos does not refer to the hotel as it’s public and nearby beach was rocky. The swimming pool was packed. The restaurant and food were beyond expectations. Brilliant choice and delicious food. Not sure if I’d stay for 1-2 weeks holiday in this property period, but 1 night stay over was fine. Thank you
Stanislav, 1-night trip

10/10 Exceptional

Great for kids and parents. My 3 year old loved it. Room were spacious , the mattress weird. No conditionner just shampoo. They could have nespresso machine instead of instant coffee and their mini fridge is not cold if you plan on keeping milk for your toddler, had to use a cooler w ice. They got free apples at reception and there’s a grocery store 2 min walking distance.
Emilie, 3-night trip

8/10 Very good

Very family orientated. Entertainment was excellent. Room maintenance was very efficient when there was an issue. Negative aspect, dietary requirements of gluten and lactose intolerance, no choice cf fresh cakes or pastries available.
Denise, 7-night trip

10/10 Exceptional

We came to this hotel not very happy because we had to pay for my 2 kids which I was told where not in my reservation although when i did my booking I put my 2 kids and their age Expedia told me I didn’t put them. It’s wasn’t true but because I had no time to check for any other place I had to pay 490€ extra. So i went to this hotel not very happy, but for my greatest surprise we had a wonderful time in the hotel, everyone was so good in their mansion my kids enjoyed every day of their stay in this hotel. Thanks to everyone that made our stay a wow. Especially Marcus. You are a star
Linda, 7-night trip

10/10 Exceptional

My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
4-night trip

10/10 Exceptional

Excellent hotel

The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
4-night trip

8/10 Very good

the swiming poll too crowd; too many thing s to eat, I would prefer less choice but better quality
Paolo, 7-night trip

2/10 Poor

Holiday totally ruined. Avoid!

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
2-night trip

8/10 Very good

Family with kids 3 and 5 year

Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained. The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering. There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies. The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.
Mariell carmen, 7-night trip

8/10 Very good

Väldigt prisvärt för 1500kr/natt för två vuxna och två barn, stannade 2 nätter
Emil, 2-night trip