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1 room, 2 adults

Hard Rock Hotel London

4.5-star4.5 stars
Great Cumberland Pl, Marylebone, London, England, W1H 7DL, United Kingdom

Luxury hotel with restaurant, near Oxford Street
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The reason that I have to stay in Hard Rock Hotel is because of their reputation. And I…Mar 23, 2020
  • Average rooms fantastic lounge really poor view and tiny bathroomMar 19, 2020

Hard Rock Hotel London

from £183
  • Superior Room, 1 Single Bed
  • Royal Room, 1 Queen Bed (Rock Royalty)
  • Royal Room, 1 King Bed (Rock Royalty)
  • Junior Suite, 1 King Bed (Rock Royalty)
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Single Beds (Gold)
  • Deluxe Room, 2 Queen Beds (Gold)
  • Deluxe Room, 1 King Bed (Gold)
  • Deluxe Room, 1 King Bed, Accessible (Gold)

What’s around Hard Rock Hotel London

Landmarks

  • In London City Centre
  • Oxford Street - 1-minute walk
  • Marble Arch - 1-minute walk
  • Hyde Park - 3-minute walk
  • Oxford Circus - 15-minute walk
  • Kensington Gardens - 15-minute walk
  • Piccadilly - 16-minute walk
  • Madame Tussaud's Wax Museum - 17-minute walk

Getting around

  • London (LHR-Heathrow) 39-min drive
  • London (LGW-Gatwick) 80-min drive
  • London (LCY-London City) 24-min drive
  • London Paddington Station 18-min walk
  • London Victoria Rail Station 29-min walk
  • London Charing Cross Station 5-min drive
  • Marble Arch Underground Station 1-min walk
  • Bond Street Underground Station 9-min walk
  • Edgware Road Underground Station 12-min walk

At a glance

Key facts

Hotel size

  • This hotel has 900 rooms

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is 11:00 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter
Facilities
  • Lift
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Hard Rock Cafe – This restaurant specialises in American cuisine. Reservations are required.

Lobby Bar – On-site lobby lounge. Open daily.

Hard Rock Hotel London’s small print

Also known as

  • Hard Rock Hotel London Hotel
  • Hard Rock Hotel London London
  • Hard Rock Hotel London Hotel London
  • Hard Rock Hotel London Hotel
  • Hard Rock Hotel London London
  • Hard Rock Hotel London Hotel London

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

Social distancing measures are in place; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

Optional extras

Early check-in can be arranged for an extra charge of GBP 50

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hard Rock Hotel London

  • Does Hard Rock Hotel London offer free cancellation for a full refund?
    Yes, Hard Rock Hotel London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hard Rock Hotel London currently open?
    This property is closed from 25 March 2020 to 4 July 2020 (dates subject to change).
  • Is parking offered at Hard Rock Hotel London?
    Sorry, there's no parking at Hard Rock Hotel London.
  • Are pets allowed at Hard Rock Hotel London?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hard Rock Hotel London?
    You can check in from 3:00 PM to 3:00 AM. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hard Rock Hotel London?
    Yes, there's an on-site restaurant that serves American cuisine. Nearby restaurants include Prezzo (1-min walk), Patisserie Valerie (1-min walk) and Spaghetti House (1-min walk).

Recent reviews

Good 7.6 From 815 reviews

Exceptional 10.0
Weekend in London
For my husbands 60 th birthday and they put a bottle of wine in the room very thoughtful! Room was clean and bed very comfy ! Staff friendly and helpful would definitely stay again.
Elaine, gb1 night trip
Exceptional 10.0
Happy
Lovely hotel good location friendly staff
Jane, gb2 night trip
Very good 8.0
Great stay marred by a couple of issues.
We stayed here with my in-laws babysitting while my wife and I went to dinner. Staff were very polite and helpful, the hotel was clean and service in general was quick and easy. Rooms were well equipped and clean (although I’d always like more water available). I did have a couple of gripes however. When we returned from dinner, we found that when trying to use the ‘star service’ room service the whole system was not working, which meant that after setting in, I had to go all the way down to reception myself to order additional water for the room. Although there was no tray charge, the room charge remained. It would have been nice to have had this removed or discounted on account of me having to go down myself. I know that seems petty, but at the end of the day I’m spending a fair amount of money to stay. I’d expect a little more give. My other complaint related to the in-room aircon unit. When we checked into the room, it was extremely warm, so I turned on the aircon and set it to 20 degrees. Even on a ‘low fan’ setting it sounded like a turbine in the room! After four hours of being out the room had still not got to temperature and it was absolutely too loud to sleep with the unit on, so I cracked the window - but given the location it was noisy outside. This did not make for a great night’s sleep. That said, if it weren’t for these two issues, the stay would have been fantastic. Maybe we just had bad luck, so I’d let it slide and would recommend a stay for now!
Jan, gb1 night family trip
Exceptional 10.0
Silver Anniversary Trip
Fabulous hotel in great location, thIs hotel has a very impressive reception area surrounded by rock memorabilia 2 bars and a restaurant, Our room was beautiful and very spacious compared to others we have stayed at in London, with the subway and bus stops only minutes away transport couldn’t have been easier, I think staff can make or break a hotels reputation and this hotel has got it right especially with Yass at reception, his friendly and helpful attitude will have us return and recommend this hotel.
gb2 night trip
Exceptional 10.0
Would stay again!
Everything was perfect & the service was amazing!
George, gb1 night trip with friends
Exceptional 10.0
Great stay
We had a fab time here and Simon and Max at check-in were great especially when we had a little problem with our room. I would highly recommend.
Emma, gb1 night family trip
Very good 8.0
Astonished quiet.
It was a great place for a long weekend break. Perfect location. Even in our 60’s we felt straight at home - with all the home comforts and an astonishingly quiet room.
Josephine, gb4 night trip
Very good 8.0
Nice hotel and excellent location
Excellent service from the staff, all very friendly. Nice rooms, although small. TV smart services & on demand play lists didn’t work. Breakfast was buffet style, mainly English breakfast items. I personally wouldn’t be back for the breakfast.
Naomi, gb1 night trip
Very good 8.0
Great for a self indulgent treat.
Lovely reception, excellent security, very helpful staff. Room is about the size of a travelodge but robes, soft towels, nessepresso machine and bottled water in the fridge all add to a feeling of luxury. You can arrange for a guitar, yoga mat or record player to be delivered to the room free of charge and use online lessons via the tv to enjoy these. The breakfast is varied and plentiful. You can order omelettes and poached eggs but this is not pointed out anywhere.
Theresa, gb1 night trip
Exceptional 10.0
Great service recommend breakfast
Duncan, gb1 night trip

Hard Rock Hotel London

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