The Jaffa, A Luxury Collection Hotel, Tel Aviv

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Seasonal outdoor pool, open 8:00 AM to 5:00 PM, free pool cabanas
Balcony
Balcony
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Overview of The Jaffa, A Luxury Collection Hotel, Tel Aviv

The Jaffa, A Luxury Collection Hotel, Tel Aviv

5.0 star property
Luxury hotel with spa, near Jaffa Port

9.0/10 Superb

33 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £572
Price available on 29/8/2022
Map
2 Louis Pasteur St, Tel Aviv, 6803602
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Tel Aviv Promenade
  • Jerusalem Beach - 18 min drive
  • Gordon Beach - 20 min drive

Getting around

  • Tel Aviv (TLV-Ben Gurion) - 30 min drive
  • Holon Junction Station - 5 min drive
  • Tel Aviv HaHagana Station - 5 min drive
  • Bat Yam - Komemiyyut Station - 6 min drive

About this property

The Jaffa, A Luxury Collection Hotel, Tel Aviv

Situated by the ocean, The Jaffa, A Luxury Collection Hotel, Tel Aviv is a great choice for a stay in Tel Aviv. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials or manicures and pedicures. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers like the helpful staff and restaurant.

Languages

English, Hebrew

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (USD 20.00 per day; includes in/out privileges)
  • On-site valet parking (USD 20 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Lever door handles

Languages

  • English
  • Hebrew

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Fireplace
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

L.RAPHAEL BEAUTY SPA has 6 treatment rooms. Services include deep-tissue massages, facials and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Pool – This poolside bar only serves light fare.
Golda's – This delicatessen specialises in local cuisine and serves breakfast, lunch and dinner. Open daily.
Shesh Besh Bar – This lobby lounge only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon checkout.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of USD 32.00 for adults and USD 32.00 for children (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Self-parking costs USD 20.00 per day with in/out privileges
  • Valet parking costs USD 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 5:00 PM
  • The seasonal pool is open from April to November
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Jaffa Luxury Collection Hotel Tel Aviv
Jaffa Luxury Collection Tel Aviv
Jaffa Collection Tel Aviv
The Jaffa A Luxury Collection Hotel Tel Aviv
The Jaffa, A Luxury Collection Hotel, Tel Aviv Hotel
The Jaffa, A Luxury Collection Hotel, Tel Aviv Tel Aviv
The Jaffa, A Luxury Collection Hotel, Tel Aviv Hotel Tel Aviv

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

8.9/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

moshe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

6/10 Good

Nice hotel, but could work on customer service
Worst first experience from a five star hotel I have ever experienced. We took at taxi from Ben Gurion airport during rush hour (over an hour) and the driver didn't know the exact entrance to the hotel (it's not very obvious or well marked). Instead, he dropped us off per our request by a side entrance and a guard. The guard proceeded to yell at the old taxi driver and told us NOT to tip him and that he was a bad driver. He then proceeded NOT to help us with our bags or have someone come out to help us. Just sat back down with a scowling disposition. I've been to Israel multiple times and I know customer service isn't like other parts of the world, but for a hotel of this class and price, my first interaction with the hotel staff should be a little bit better than that. They should take some notes from the Mamila in Jerusalem. Otherwise, the hotel is beautiful, well maintained, clean, and comes with a completely ordinary daily israeli breakfast with mediocre service.
Luke, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Amazing hotel, rubbish service
Incredible hotel, amazing architecture, location and food. Service was an absolute joke, not what you'd expect from a 5 star or for the price you pay.
Ben, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ofek, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service !!! Amazing hotel
Daniel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jillian, 1-night trip
Verified Expedia guest review

8/10 Very good

DAVID, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very noisy room
The Jaffa is located in a great area. The service at the restaurant was wonderful. However, room 415 is facing a busy street and the windows are not sealed. Be prepared to hear cars at all hours of the night with loud music blasting. I traveled with my family and we could not sleep until after 2am and the noise started up again at 6am. I informed the front desk so hopefully they have made the effort to seal the windows.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Magnificent property incorporating the gorgeous 150 year old building with modern design. Excellent service, perfect location!
1-night romance trip
Verified Orbitz guest review