Hotel Orangutan

Photo gallery for Hotel Orangutan

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Balcony
Family Penthouse, Multiple Beds, Non Smoking | Balcony
Standard Double Room, 1 King Bed with Sofa bed, Non Smoking | Room amenity
Desk, rollaway beds, free WiFi

Overview of Hotel Orangutan

Hotel Orangutan

3.0 star property
3-star B&B in Bukit Lawang with restaurant and bar/lounge

8.4/10 Very good

15 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Restaurant
  • Bar
  • 24/7 front desk
Map
Orangutan Street, Bukit Lawang, North Sumatra, 20852
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 109 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Orangutan

3-star bed & breakfast
You can look forward to a round-trip airport shuttle, a terrace and a garden at Hotel Orangutan. Treat yourself to a massage or other spa services. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tour/ticket information and luggage storage
  • A 24-hour front desk
Room features
All guest rooms at Hotel Orangutan include amenities, such as complimentary wireless Internet access. Guests reviews say good things about the size rooms at the property.
Other amenities include:
  • Bathrooms with showers
  • Ceiling fans, daily housekeeping and desks

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 3 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–noon
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace

Languages

  • English
  • Indonesian

Room amenities

Home comfort

  • Ceiling fan

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Breakfast costs between IDR 20000 and IDR 50000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 600000 per vehicle (one-way)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Policies

This property accepts credit cards.

Also known as

Hotel Orangutan Bukit Lawang
Hotel Orangutan Bukit Lawang
Hotel Orangutan Bed & breakfast
Hotel Orangutan Bed & breakfast Bukit Lawang

Frequently asked questions

Does Hotel Orangutan offer free cancellation for a full refund?
Yes, Hotel Orangutan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Orangutan?
As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at Hotel Orangutan on 29 Sept 2022 start from £18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Orangutan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Orangutan?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Orangutan?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Orangutan?
Yes, an airport shuttle is available. The charge is IDR 600000 per vehicle one-way.
What are the check-in and check-out times at Hotel Orangutan?
You can check in from 3 PM - 3 AM. Check-out time is noon.
What is there to do at Hotel Orangutan and nearby?
Hotel Orangutan has a garden.
Are there restaurants at or near Hotel Orangutan?
Yes, there's an on-site restaurant. The dining venue(s) will be unavailable from 1 July 2021 to 1 September 2022 (dates subject to change). Nearby restaurants include Inong (4-min walk), Rossa Caffe (5-min walk) and Warkop Indah (6-min walk).
What's the area around Hotel Orangutan like?
Hotel Orangutan is located a short 7-minute walk from Bukit Lawang Bridge.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

9.1/10

Staff & service

7.0/10

Amenities

8.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

James, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A Week in the Jungle
Great place. All the comforts required. Good food and cold beer!
Daily visitors.
James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A Week in the Jungle
Great place. All the comforts required. Good food and cold beer!
James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We'd recommend the Orangutan for hardy travelers. We ascended a long flight of uneven steps each day to the "sky room", where we shared the treetops with macaques. The very accommodating hotel staff carried two cups of coffee up those steps each day. You're immersed here in everything that happens in the village, where tourists come for jungle treks and staff and guides for the most part were born and raised here.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stay Here!
We stayed at the Hotel Orangutan because of its status as a non profit organization. They dedicate a portion of their profits to preserving the orangutans and their habitat. From the minute we arrived, we were treated like family. All the staff were super friendly and helpful. Most evenings someone was in the lobby playing a guitar and singing - super chill vibe here. The hotel arranged a private day-long trek for us with guides Apri and Andra. It was an incredible experience we will never forget and our guides were knowledgeable, friendly and experienced. We asked for a challenging trek to see as many orangutans as possible and the day far exceeded our expectations! We would highly recommend the Hotel Orangutan. We were in the Sky room and had monkeys come daily to our deck. The room was huge and the condition was good - sparse, but typical of Bukit Lawang.
Roger, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

The room was very simple. No AC but we had fans which was fine. I was not a fan of the bathroom. It was a natural environment which was appealing but it was very smelly and dark.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful spot
Beautiful place definitely recommended!
Mike, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel and it's restaurant are perfectly acceptable, but the website fails to point out that the most comfortable rooms are housed in a separate annex which is located at the top of a VERY steep slope behind the main hotel. The steps up to this annex are precipitous and totally unsuitable for the elderly, asthmatics or guests with any kind of mobility restrictions. We had no hot water throughout our 3 days there, but the staff are fun and the food is honest and tasty.
2-night trip
Verified Expedia guest review

8/10 Very good

Good Hotel
Spacious rooms, good views, friendly staffs
YONGHO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mara, 1-night trip
Verified Expedia guest review