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Gran Cruz House

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Deluxe Double Room, Balcony, River View | Premium bedding, down duvets, free minibar items, in-room safe
Terrace/patio
Deluxe Double or Twin Room, River View | View from room
Deluxe Double or Twin Room, River View | Premium bedding, down duvets, free minibar items, in-room safe
Deluxe Double or Twin Room, City View | View from room

Overview of Gran Cruz House

Gran Cruz House

4.0 star property
Riverfront hotel with restaurant, near House of the Prince

9.8/10 Exceptional

133 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
The price is £197
Price available on 27/2/2023
Map
Praça da Ribeira, Viela do Buraco nº.19, Porto, Porto, 4050-132

Room options

About this area

What's nearby

  • In Centro / Baixa
  • Porto Historic Center - 1 min drive
  • Ribeira Square - 1 min drive

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 28 min drive
  • São Bento Station - 9 min walk
  • General Torres Station - 16 min walk
  • Gaia Station - 27 min walk
  • Ribeira Station - 3 min walk
  • Infante Stop - 4 min walk
  • Batalha-Guindais Stop - 8 min walk

Restaurants

  • Casinha São Joao - 2 min walk
  • The Wine Box - 2 min walk
  • Terreiro - 2 min walk
  • Igreja de São Nicolau - 3 min walk
  • Gomos de Saudade - 3 min walk

About this property

Gran Cruz House

Located near a train station, Gran Cruz House is a great choice for a stay in Porto. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: Ribeira Station is 3 minutes and Infante Stop is 4 minutes.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7:30 AM - midnight
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception

What to do

  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Visual fire alarm
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Stocked minibar (select free items)
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free international and local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night for adults; EUR 0.00 per night for guests up to 12 years old.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Property registration number 78340/AL

Also known as

Gran Cruz House Hotel Porto
Gran Cruz House Hotel
Gran Cruz House Porto
Gran Cruz House Hotel
Gran Cruz House Porto
Gran Cruz House Hotel Porto

Frequently asked questions

Does Gran Cruz House offer free cancellation for a full refund?
Yes, Gran Cruz House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Gran Cruz House?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Gran Cruz House on 13 Feb 2023 start from £126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Gran Cruz House?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Gran Cruz House?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Gran Cruz House?
Sorry, there's no on-site parking at Gran Cruz House.
What are the check-in and check-out times at Gran Cruz House?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Gran Cruz House?
No, this hotel doesn't have a casino, but Casino Espinho (16-min drive) is nearby.
What is there to do at Gran Cruz House and nearby?
Recommended spots to visit include House of the Prince (3-min walk) and Stock Exchange Palace (4-min walk), along with Porto Cathedral (7-min walk) and Parque das Virtudes (9-min walk).
Are there restaurants at or near Gran Cruz House?
Yes, there's an on-site restaurant. Nearby restaurants include Vinas d'Alho (3-min walk), Português de Gema (4-min walk) and Ryan's Irish Pub (4-min walk).
What's the area around Gran Cruz House like?
Gran Cruz House is located on the waterfront in Centro / Baixa, a short 3-minute walk from Ribeira Station and 7 minutes' walk from Porto Cathedral. Travellers give top marks for the hotel's prime location.

Reviews

9.8

Exceptional

9.9/10

Cleanliness

9.8/10

Staff & service

9.5/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location excellent design
BAHRI, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Service was excellent, I would return and stay here again
Jimi, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Allison, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful room with stunning views from all the windows.
Amanda, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Sid, 3-night trip
Verified Expedia guest review

6/10 Good

Daniela was very welcoming and helpful during check-in. Arturo prepared wonderful breakfasts during our stay. The only problem was getting enough sleep at this hotel; loud music from neighboring restaurants went on past 1:30 am and construction in neighboring properties started as early as 7:30 am. We could also hear people moving around in the room above ours as the room was not soundproof.
Munira, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gran Cruz is a gem of a stay in Porto! Staff is very friendly, relaxed, but knowledgeable about the area. The river view is gorgeous... Who doesn't want to wake up and open the windows to a nice river view? Breakfast is excellent and included, with amazing seats overlooking the river. Rooms are beautiful, comfy and clean. I will note that because of the riverside and popular location, you will hear the street music from your room to around 2-3 am. My wife and I are from a busy city didn't mind at all (music was a nice upgrade from honking cars and motorcycles), but if you are a light sleeper the noise is something to consider before booking. The hotel is from the same company of a port wine company across the river, and does offer a discount for their wine tastings to hotel guests. Just note that the wine tasting location is closed on Mondays. Overall, we highly recommend Gran Cruz House. The hotel is only a few years old and (relatively) unheard of, opening just before the pandemic, so book now before it catches on!
Brandon, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Directly on the river Douro and in the historical area. Fantastic breakfast and great staff
Bashir, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great stay, but sleepless nights
The hotel is very cute and clean, and the staff was welcoming and very helpful in providing suggestions for our stay. The breakfast was lovely and overlooking the water. It is right on the water and in a great location for accessing the city, but it is also located right on a main square which means we could hear the music downstairs playing until 2am. We tried using a noise machine, but it didn't cancel out the bass. So, if you are a night owl, this is a great place for you! Everything, other than the sleepless nights, was perfect.
Stephanie, 2-night trip
Verified Hotels.com guest review