Choose dates to view prices

Mercure St Helens

Photo gallery for Mercure St Helens

Exterior
Indoor pool
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Mercure St Helens

UNESCO Sustainable Travel Pledge

Mercure St Helens

4.0 star property
4-star hotel in St Helens with indoor pool and restaurant

7.8/10 Good

263 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
The price is £64
Price available on 4/12/2022
Map
Linkway West, St Helens, England, WA10 1NG

Room options

About this area

What's nearby

  • Knowsley Safari Park - 40 min drive
  • Anfield Road Stadium - 29 min drive
  • Liverpool ONE - 32 min drive
  • Beatles Story - 21 min drive
  • Cavern Club - 21 min drive
  • Albert Dock - 21 min drive
  • M&S Bank Arena - 34 min drive

Getting around

  • Liverpool (LPL-John Lennon) - 27 min drive
  • Manchester Airport (MAN) - 37 min drive
  • Lea Green Station - 4 min drive
  • St Helens Junction Station - 4 min drive
  • St Helens Central Station - 14 min walk

Restaurants

  • Colours - 8 min walk
  • Shere Khan Restaurant - 8 min walk
  • Vigour - 9 min walk
  • Caffè Nero - 9 min walk
  • The Glass House - 9 min walk

About this property

Mercure St Helens

Mercure St Helens is a great choice for a stay in St Helens. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a health club, a fitness centre and a snack bar/deli. Fellow travellers say great things about the convenient parking and quiet guest rooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Health club
  • An indoor pool

Accessibility

  • Lift
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

92 Restaurant – On-site restaurant.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per accommodation, per stay

Optional extras

  • To-go breakfast is offered for an extra charge of GBP 9.95 for adults and GBP 6.95 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Frequently asked questions

Does Mercure St Helens offer free cancellation for a full refund?
Yes, Mercure St Helens does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure St Helens?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Mercure St Helens on 4 Dec 2022 start from £64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure St Helens?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure St Helens?
Yes, there's an indoor pool.
Are pets allowed at Mercure St Helens?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure St Helens?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure St Helens?
You can check in from 3:00 PM - midnight. There's a charge of GBP 25 for early check-in (subject to availability). Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure St Helens?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (20-min drive) is nearby.
What is there to do at Mercure St Helens and nearby?
Mercure St Helens has an indoor pool and a health club.
Are there restaurants at or near Mercure St Helens?
Yes, there's an on-site restaurant, 92 Restaurant. Nearby restaurants include Colours (8-min walk), Shere Khan Restaurant (8-min walk) and Vigour (9-min walk).

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.1/10

Staff & service

8.1/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel was ok , but very badly run, staff were not helpful at after an 8 hour drive sitting in the car I had planned to go to the swimming pool for some exercise, I went done but couldn’t get in went to reception who called, I got in then she asked if I have booked a slot ,I said no I didn’t know I had to ,so I couldn’t get in , then I got told I can book a slot through whats app , so I did around 5.30pm for the next morning never got a reply, someone had read it but didn’t bother to reply, I complain when I checked out , but Didn’t seem to care
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kerry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maxine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We have stayed at this hotels a few times as we have family in the area. We can always rely on good service and a clean comfortable room. We haven’t yet had chance to use the pool or the gym but hope to do so in the future.
Lesley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Golf trip.
A flying visit for a charity golf day
John, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Marianne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in St Helens
We had an amazing stay at the Mercure. The staff were friendly and helpful. The beds were really comfortable and breakfast was great. Highly recommended
Kevin, 2-night trip with friends
Verified Hotels.com guest review