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Mercure St Helens

4.0 star property
Upscale hotel in St Helens with indoor pool and restaurant

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Mercure St Helens

Photo gallery for Mercure St Helens

Reception hall
Indoor pool
Exterior
Classic Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Restaurant

Overview of Mercure St Helens

8.0

Very good

Property highlights

  • Pool
  • Free parking
  • Gym
  • Free WiFi
  • Restaurant
  • Bar
Map
Linkway West, St Helens, England, WA10 1NG
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Flat-screen TV
  • Free self-parking
  • Indoor swimming pools

Room options

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Knowsley Safari Park - 16 min drive
  • Aintree Racecourse - 16 min drive
  • Anfield Stadium - 19 min drive
  • University of Liverpool - 18 min drive
  • Sefton Park - 18 min drive
  • Liverpool Empire Theatre - 19 min drive
  • Liverpool ONE - 21 min drive
  • Royal Albert Dock - 21 min drive
  • Cavern Club - 21 min drive
  • Liverpool Pier Head Ferry Terminal - 22 min drive
  • The Beatles Story Museum - 22 min drive

Getting around

  • Liverpool (LPL-John Lennon) - 31 min drive
  • Manchester Airport (MAN) - 35 min drive
  • Lea Green Station - 4 min drive
  • St Helens Junction Station - 4 min drive
  • St Helens Central Station - 14 min walk

Restaurants

  • The Nelson Hotel - 7 min walk
  • Market Tavern, Bridge Street, St Helens - 9 min walk
  • Nando's - 7 min walk
  • The George - 13 min walk
  • McDonald's - 7 min walk

About this property

Mercure St Helens

Mercure St Helens puts you 6 mi (9.6 km) from Knowsley Safari Park. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a health club, a fitness centre and a snack bar/deli.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

92 Restaurant – On-site restaurant.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per accommodation, per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 9.95 for adults and GBP 6.95 for children
  • Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Frequently asked questions

Does Mercure St Helens offer free cancellation for a full refund?
Yes, Mercure St Helens does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure St Helens?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure St Helens?
Yes, there's an indoor pool.
Are pets allowed at Mercure St Helens?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure St Helens?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure St Helens?
You can check in from 3:00 PM - midnight. There's a charge of GBP 25 for early check-in (subject to availability). Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Mercure St Helens and nearby?
Mercure St Helens has an indoor pool and a health club.
Are there restaurants at or near Mercure St Helens?
Yes, there's an on-site restaurant, 92 Restaurant.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Christopher, 5-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing breakfast
We generally stay in this hotel when we visit family in St. Helens. It’s always very clean and comfortable but can be quite pricey. This weekend however the breakfast was very disappointing. It was mostly cold as was the tea and coffee and the coffee machine wasn’t working either.
Lesley, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ronnie, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gavin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phill, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great night's stay at The Mercure. Was perfect to stop over for a birthday party we were going to in St Helens.
Steve, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay for my wedding day
Paul, 1-night trip
Verified Expedia guest review