Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Quay Apartments Clarence House

Comfortable apartment with kitchenette, near Friars Walk Newport

  • Free WiFi
From
£66
  • Quay Apartments Clarence House
  • Exterior
  • Room
  • Room
  • Exterior
1 / 68Exterior
8.4Very good
  • Horrible service got told we couldn’t stay as couldn’t prove we all lived in the same…

    Oct 18, 2020

  • It was only one night for business but absolutely stay again. Clean, comfortable, parking…

    Aug 7, 2020

See all 40 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Parking available
  • Free WiFi
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • 14 smoke-free apartments
  • Weekly housekeeping
  • Self parking
  • 24-hour front desk
  • Free WiFi

Feel at home

  • Cots/infant beds (surcharge)
  • Kitchenette
  • Cookware, dishware and utensils
  • Stovetop
  • Private bathroom
  • Television

What’s around

  • Friars Walk Newport - 10-min walk
  • University of Wales-Newport - 3.1 mi / 5 km
  • Tredegar House - 3.1 mi / 5 km
  • Newport Wetlands - 4.9 mi / 7.9 km
  • Usk Castle - 13.1 mi / 21.1 km
  • Caerphilly Castle - 20 mi / 32.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Premium Apartment, 2 Bedrooms
  • Premium Apartment, 1 Bedroom

Location

  • Friars Walk Newport - 10-min walk
  • University of Wales-Newport - 3.1 mi / 5 km
  • Tredegar House - 3.1 mi / 5 km

What’s around

Landmarks

  • Friars Walk Newport - 10-min walk
  • University of Wales-Newport - 3.1 mi / 5 km
  • Tredegar House - 3.1 mi / 5 km
  • Newport Wetlands - 4.9 mi / 7.9 km
  • Usk Castle - 13.1 mi / 21.1 km
  • Caerphilly Castle - 20 mi / 32.2 km

Getting around

  • Cardiff (CWL-Cardiff Intl.) 43-min drive
  • Bristol (BRS-Bristol Intl.) 53-min drive
  • Newport Station 15-min walk
  • Pye Corner Station 6-min drive
  • Cwmbrân Station 9-min drive

At a glance

Size

  • 14 apartments

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM
  • Express check-in/out

Special check-in instructions

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Self-parking* on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Services

  • 24-hour front desk

Facilities

  • Lift

Languages Spoken

  • English
  • French
  • Spanish

In the apartment

Home comforts

  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch Smart televisions

Stay connected

  • Free WiFi

Food and drink

  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher

More

  • Weekly housekeeping provided

Small print

Also known as

  • Quay Apartments Clarence House Newport
  • Quay Apartments Clarence House Apartment
  • Quay Apartments Clarence House Apartment Newport
  • Quay s Clarence House port
  • Wales
  • Quay Apartments Clarence House Newport
  • Quay Apartments Clarence House Apartment
  • Quay Apartments Clarence House Apartment Newport

Optional extras

Early check-in can be arranged for an extra charge of GBP 10

Late check-in between 11:00 PM and 12:30 AM can be arranged for an extra charge of GBP 25

Late check-out can be arranged for an extra charge of GBP 15

Self-parking costs GBP 5 per day with in/out privileges

Cots/Infant beds are available for GBP 25.0 per stay

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

On-site parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Contactless check-out is available.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in.

Mandatory fees

Deposit: GBP 200 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Quay Apartments Clarence House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 5 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM to 11:00 PM. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Popadoms (5-min walk), Ye Olde Murenger House (5-min walk) and Horton's Coffee House (6-min walk).
  • Recommended spots to visit include Friars Walk Newport (10-min walk) and University of Wales-Newport (3.1 mi), along with Tredegar House (3.1 mi) and Newport Wetlands (4.9 mi).
8.4Very good
  • 8.0Very good

    Great stay, worth the price!

    Had a wonderful stay, the apartment was really clean and tidy with plenty of space. It had everything I needed to cook meals. Staff were very helpful and friendly and I would definitely stay here again. However I would stay in the colder months as there was no windows that opened and it did get quite hot and stuffy. The apartment did supply a fan/humidifier, although it just was not sufficient enough to take the warm air out of the room. Apart from the heat in the apartment it was a fantastic place to stay. The location of the apartments was great, located close to the city centre and everything I needed was close by. Easy to access to motorway’s to travel the lovely sites and views of South Wales. Also the shower had plenty of room/ no bath but this was not a problem. Modern with a good size tv with plenty to watch/ Netflix

    Caroline, 4 night family trip, Jul 26, 2020

    Verified Hotels.com guest review
  • 10.0Exceptional

    I give this review an excellent rating due to Anna and Veronica who have been so helpful throughout my stay. Anna in particular was always Professional and willing to help and answer any queries that I had. The facilities in the serviced apartment were sufficient to allow me to cook meals etc. The only drawback was the windows which do not open and whilst a fan and a cooler were provided, at times in the recent heat it was a bit uncomfortable. To be fair a lot of places in the UK suffer in the summer as they are not designed for extremes in weather. If you are staying in Newport for an extended stay, I would recommend that you consider Quay Apartments and I would definitely stay here again myself.

    David, 9 night trip, Jun 18, 2020

    Verified Expedia guest review
  • 10.0Exceptional

    Hidden Gem!

    Was slight concerned when I saw the outside of the building! But the inside was amazing. All facilities and decorations were fantastic. Will stay again

    Liam, 1 night business trip, Apr 11, 2020

    Verified Hotels.com guest review
  • 6.0Good

    Got to property at 5pm and room still not available although checking is from 3pm When I got to room it was pungent with bleach smell , could not air because no widows can open Staff aired whilst I went out for an hour Very cold too Heating inadequate

    Shaun, 1 night business trip, Mar 16, 2020

    Verified Hotels.com guest review
  • 10.0Exceptional

    Worth a visit

    The apartment looked fairly new and was well kitted out.

    Pat, 1 night business trip, Jan 16, 2020

    Verified Hotels.com guest review
  • 6.0Good

    On arrival we had to wait then once everything was signed the receptionist noticed my address and I was told that I couldn’t stay due to living in the same area. After exchanging words I had to wait while she disappears and rang her manager. I was then told I had to pay an additional £100 upfront. I had already paid for the room at booking. I am a 34 year old who was checking in with my two young daughters while heavily pregnant. I had two visitors while staying and each time was questioned who they were ? Why they were here? The receptionist actually tried to tell me that I was not allowed to have a visitor??? The room was freezing cold on arrival and didn’t ever warm up . There was dried blood stains on a pillow in the main bedroom. its a real shame that my experience started off on such a bad note as the facilities that this place offers are actually lovely and much more comfortable and relaxing than a hotel room

    Lauren, 1 night family trip, Jan 1, 2020

    Verified Hotels.com guest review
  • 8.0Very good

    Nice clean apartment with the town very close by.

    The accommodation layout, space and facilities were good. Everything was clean and new. The apartment lacked good ventilation and could benefit from an external air conditioning unit to refresh the apartment. A tea towel, instructions for the oven and an information booklet would be very nice for anyone not familiar with the area and how to use the apartment utilities. The staff were very attentive and helpful.

    Clive, 5 night trip, Aug 22, 2019

    Verified Hotels.com guest review
  • 10.0Exceptional

    Beautiful apartment You couldn't ask for more I would definitely stay there again much better than a hotel

    Eliot, 1 night business trip, Aug 22, 2019

    Verified Hotels.com guest review
  • 10.0Exceptional

    Highly recommended

    Lovely clean, bright apartment A little warm, but portable aircon unit supplied Well equipped kitchen in terms of hardware, but no oil, salt, pepper etc. Very peaceful and quiet, excellent wfif in apt 910

    christopher, 1 night business trip, Aug 20, 2019

    Verified Hotels.com guest review
  • 10.0Exceptional

    Highly Recommended

    True gem in the centre of Newport - staff could not have been more helpful

    christopher, 3 night business trip, Aug 13, 2019

    Verified Hotels.com guest review
See all 40 reviews