Destination
Guests
All properties in Shenzhen, Guangdong, China

Hotel Kapok Shenzhen Luohu

Luxury hotel with restaurant, connected to the convention centre, near Luohu Port

  • Free WiFi and free parking
From
£105

Image gallery

  • Interior Entrance
  • Interior Entrance
  • Living Room
  • Living Area
  • Interior Entrance
Interior Entrance. Image 1 of 53.
1 / 53Interior Entrance
9.2.Superb.
  • The bookstore with the cafe as the lobby entrance was really cool. It was what attracted…

    Dec 24, 2020

  • Location, designb, quality of hotel fittings, restaurant

    Dec 1, 2019

See all 44 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 166 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Fitness centre

For families

  • Private bathroom
  • Free toiletries
  • Yard
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Luohu
  • Luohu Port - 12-minute walk
  • Huaqiangbei - 19-minute walk
  • Dongmen Pedestrian Street - 21-minute walk
  • The MixC Shopping Mall - 5-minute walk
  • Luohu Commercial City - 6-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room
  • Deluxe Twin Room
  • Business Double Room
  • Comfort Suite, Wide View
  • Business Suite
  • Deluxe Suite, Wide View

Location

  • In Luohu
  • Luohu Port - 12-minute walk
  • Huaqiangbei - 19-minute walk

What’s around

Landmarks

  • In Luohu
  • Luohu Port - 12-minute walk
  • Huaqiangbei - 19-minute walk
  • Dongmen Pedestrian Street - 21-minute walk
  • The MixC Shopping Mall - 5-minute walk
  • Luohu Commercial City - 6-minute walk
  • International Foreign Trade Center - 18-minute walk
  • Shenzhen Museum - 20-minute walk
  • Shenzhen Grand Theater - 23-minute walk
  • Lizhi Park - 35-minute walk
  • Shenzhen Central Park - 41-minute walk

Getting around

  • Hong Kong International Airport (HKG) 57-min drive
  • Shenzhen (SZX-Shenzhen Intl.) 45-min drive
  • Shenzhen Station 6-min walk
  • Hong Kong Lok Ma Chau Station 8-min drive
  • Shenzhen East Railway Station 9-min drive
  • Guomao Station 12-min walk
  • Laojie Station 18-min walk
  • Grand Theater Station 18-min walk

At a glance

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:30 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The check-in location differs from the property location. To check in, go to 自助机办理入住 To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 15

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness facilities

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 350

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2018
  • Lift
  • Safe-deposit box at front desk
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Yard
  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart televisions
  • Digital TV channels
  • Video game console

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Small print

Also known as

  • Kapok Shenzhen Luohu Shenzhen
  • Hotel Kapok Shenzhen Luohu Hotel
  • Hotel Kapok Shenzhen Luohu Shenzhen
  • Hotel Kapok Shenzhen Luohu Hotel Shenzhen
  • Kapok Shenzhen Luohu Shenzhen
  • Hotel Kapok Shenzhen Luohu Hotel
  • Hotel Kapok Shenzhen Luohu Shenzhen
  • Hotel Kapok Shenzhen Luohu Hotel Shenzhen

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of CNY 100 for adults and CNY 50 for children (approximately)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property accepts credit cards, debit cards and cash.

Mandatory fees

Deposit: CNY 1000.0 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Kapok Shenzhen Luohu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spaces may be limited.
  • Sorry, neither pets and nor service animals are allowed.
  • You can check in from 2:30 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include 1881 (4-min walk), Daoxiang (8-min walk) and 莲路素食府 (14-min walk).
  • Hotel Kapok Shenzhen Luohu has a fitness centre and access to a nearby outdoor pool.
9.2.Superb.
  • 8.0.Very good

    Overall and affordable hotel with spacious rooms, very comfortable bathrooms and excellent in-room amenities (safe, fridge, big tv, video game options). A decent breakfast with international and local options; however the breakfast staff was not too friendly. The gym is awkwardly placed in a glass room area on the 3rd floor. It needs more free weights, and a full circuit system with more exercise options. Overall, the staff was friendly and willing to help. Downsides: A major gripe is that the hotel has no ATM machine / cash point. The WiFi was very intermittent and lacking in streaming capability and stability. A WiFi upgrade is sorely needed for today’s traveler. There was No 24 hour or late night room service options. For an international hotel with guests arriving from different time zones and late into the evening, there needs to be a 24 hour in-room dining option. In closing, a much more affordable option to Western brands in the same area. With some simple upgrades and a deeper bench of English speaking staff and this hotel would be perfect. Either way I’d gladly stay here again and recommend it to travelers to Shenzhen.

    JimmyG, 5 night business trip, Oct 10, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Loved this hotel. Very clean, new, stylish hotel. It was within walking distance of a large mall, and a 5 minute taxi to the train station. The area itself is very

    Emily, 2 night business trip, Aug 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean undercarriage

    Nice hotel, interesting style and a great room with some nice gimmicks - a gun, talking mirror, decent wine glasses, and perhaps the best fully automatic toilet ever (perhaps worthy of a review itself!). I would describe the décor as modern and slick with a hint of corporate hipster, so the infra-red-fully-automatic-grenade-launching-pump-action-everything-assault rifle that was covertly stashed in a draw was a bit incongruous but a welcome diversion nonetheless. One small fault is that the hotel is lacking an strong international outlook, so communication was not always easy - otherwise the service would be top tier. Hotel is conveniently located in a quieter area but near to the down town hustle and bustle and near a MTR station. Quick turn of the main drag and ample street food can be found.

    Jamie, 3 night business trip, Aug 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One of the best hotel I've ever stayed in Shenzhen

    The hotel interior is awesome upon the major refurbishment, many details are user-friendly.

    Frederick, 1 night business trip, Apr 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exceptional hotel

    Great value for short stay. Facilities top condition since it's a new hotel.

    Yew Hock Lawrence, 4 night business trip, Apr 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was clean. Great staff. They are always friendly and smiling to you.

    1 night trip, Dec 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great beautiful new hotel. still working out the bugs as it was only open 1 week but was a beautiful and great location.

    2 night business trip, Oct 31, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    10/10

    Wonderfull hotel in center of Shenzen. Close to CC . Breakfast OK ( as in China ) Brand new very comfortable, clean.

    Marek, 1 night business trip, Jan 8, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    房間舒適

    Kin fung, 2 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    酒店外觀和內部裝修遠比想像中好,但浸浴缸泛黃,有头髪,清潔度扣少少分。但房間整體乾淨,冇異味。值得一讚。

    Ho, 1 night trip with friends, Dec 6, 2019

    Verified Expedia guest review

See all 44 reviews